HP w19 19-inch manual HP service and support

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Development, the world's leading organization for quality and environmental certification.

Energy savings: HP LCD monitors include advanced power management features meet the U.S. Environmental Protection Agency's ENERGY STAR® requirements.

Recyclability: Commonly recycled materials are easily identified, making it easier to find a market for discarded components.

Packaging: Packaging consists of recyclable materials, no heavy metal inks, and minimal packaging material.

Disassembly: Products are easily disassembled at the end of the product life to aid in recovery of recyclable components.

CFC-free: Both HP and its suppliers use only CFC-free processes to protect the ozone layer from further damage.

HP service and support

HP LCD monitors are protected under the industry-leading HP support umbrella, which includes 65,000 sales and service professionals in 160 countries around the world who provide an impressive depth of service and support at the local level.

All HP LCD monitors come with a three-year limited global warranty on parts and labor, including the backlight. You can purchase a monitor in one country, move it to another country, and receive warranty service if the unit is still in warranty. In the United States, HP offers toll-free, round-the-clock telephone hotline support (terms and conditions may vary by region). Additional support is available 24 hours a day on the Web at www.hp.com.

HP Care Pack Services are also available. A part of the HP Total Care portfolio, these extended service contracts go beyond standard warranties and help maximize the initial return on investment and reduce the loss of productivity. For more details visit www.hp.com/hps/support.

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Contents Defects in LCD Monitors Introduction Executive summaryUnderstanding TFT-LCD technology Why TFTs?How LCDs work Understanding pixel defects How pixel defects occurHP specifications How to spot a sub-pixel defectHP pixel-defect standards International standards ISO-9241 Pixel fault definitions Defect type definitions HP quality and reliability HP advantageDesigned with the environment in mind HP service and support For more information