HP mx705 17 inch CRT manual Using the Worldwide Web Preparing to Call Technical Support

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Using the Worldwide Web

Before contacting customer services, refer to the support Web site at: http://www.hp.com/support.

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call:

■The monitor

■Monitor model number

■Serial number for the monitor

■Purchase date on invoice

■Conditions under which the problem occurred

■Error messages received

■Hardware configuration

■Hardware and software you are using

A–4	User Guide

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Contents User Guide 75, 705, 7540, 7600 and 7650 Series CRT MonitorsSixth Edition August Contents Troubleshooting Product Features Product Features Safety and Maintenance Guidelines Safety GuidelinesPower Requirements Important Safety InformationMaintenance Guidelines Safety and Maintenance Guidelines User Guide Setting Up the Monitor Attaching the Monitor BaseConnecting the Cables Removing the Monitor BaseSetting Up the Monitor Connecting the Speakers Available with Select Models Tall Speakers with BaseSetting Up the Monitor Short Speakers USB Speakers Plugging Headphones into the Computer Information File Operating the MonitorSoftware and Utilities Image Color Matching File Installing the .INF and .ICM FilesInstalling from the CD Downloading from the Worldwide Web Front Panel Controls Icon Name FunctionOn-Screen Display On-Screen Display Functions On-Screen Display Icons and FunctionsOperating the Monitor No Signal Message Monitor MessagesOut of Frequency Range Message Using the Energy Saver Mode Power Management Status Troubleshooting Solving Common ProblemsTroubleshooting Technical Using the Worldwide Web Preparing to Call Technical Support Technical Specifications 7540 Series Curved CRT MonitorsMprii 7600 Series Flat CRT Monitors Mprii Series Flat CRT Monitors Mprii Agency Regulatory Notices Federal Communications Commission NoticeModifications CablesAvis Canadien Canadian NoticeEuropean Union Regulatory Notice Japanese Notice Korean Notice Power Cord Set Requirements Japanese Power Cord Requirements