HP LE1711 17-inch manual Online Technical Support, Preparing to Call Technical Support

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Online Technical Support

For the online access to technical support information, self-solve tools, online assistance, community forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to http://www.hp.com/support

Preparing to Call Technical Support

If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support. Have the following information available when you call:

●Monitor model number

●Monitor serial number

●Purchase date on invoice

●Conditions under which the problem occurred

●Error messages received

●Hardware configuration

●Name and version of the hardware and software you are using

26 Appendix A Troubleshooting

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Contents HP LE1711 and LE1911 LCD Monitors User Guide2009 Hewlett-Packard Development Company, L.P First Edition September Document Part NumberAbout This Guide iv About This Guide 2 Safety and Maintenance Guidelines Table of contents1 Product Features 3 Setting Up the MonitorAppendix B Technical Specifications Appendix A TroubleshootingAppendix C Agency Regulatory Notices Appendix D LCD Monitor Quality and Pixel Policy Turkey EEE RegulationPage 1 Product Features HP LCD MonitorsIntelligent Management AssetControl Compliant with the following regulated specifications2 Chapter 1 Product Features European Union CE Directives Swedish TCO Requirements2 Safety and Maintenance Guidelines Important Safety InformationCleaning the Monitor Maintenance GuidelinesShipping the Monitor 3 Setting Up the Monitor Attaching the Monitor BaseConnecting the Cables Rear ComponentsAdjusting the Monitor Turning on the MonitorUsing the Accessory Rails Mounting the Monitor Panel5. Reconnect the cables to the monitor panel Figure 3-7 Installing the Monitor on a Swing ArmFigure 3-6 Removing the Pedestal Base Mounting the Monitor PanelInstalling a Cable Lock Locating the Rating LabelsThe Information File 4 Operating the MonitorSoftware and Utilities The Image Color Matching FileInstalling from the CD Installing the .INF and .ICM FilesUsing the Auto-Adjustment Function 3. Select Install Monitor Driver SoftwareIf the result is not satisfactory, continue with the procedure To use the auto-adjustment feature1. Allow the monitor to warm up for 20 minutes before adjusting Using the Auto-Adjustment FunctionTable 4-1 Monitor Front Panel Controls Front Panel Controls14 Chapter 4 Operating the Monitor ControlAdjusting the Monitor Settings Using the On-Screen Display MenuIcon OSD Menu SelectionsTable 4-2 OSD Menu Main MenuTable 4-2 OSD Menu continued Optimizing Digital Conversion Using the HP Display Assistant Utility Identifying Monitor ConditionsSleep Timer Mode 2. Select Install HP Display LiteSaver Software Installing the HP Display LiteSaver SoftwareHP Display LiteSaver sRGB Support Changing the Color Temperature2. Click Personalization 3. Click Display Settings Installing the sRGB ICM File for Microsoft Windows Vista4. Click the Advanced Settings button Problem A TroubleshootingSolving Common Problems SolutionPower Button Lockout is displayed Online Technical Support Preparing to Call Technical SupportLE1711 Model B Technical SpecificationsTable B-1 LE1711 Specifications Table B-1 LE1711 Specifications continued LE1911 Model28 Appendix B Technical Specifications Table B-2 LE1911 SpecificationsEntering User Modes Recognizing Preset Display ResolutionsEnergy Saver Feature LE1711 and LE1911 ModelsModifications C Agency Regulatory NoticesFederal Communications Commission Notice CablesAvis Canadien Canadian NoticeEuropean Union Regulatory Notice Japanese Power Cord Requirements Japanese Notice Korean Notice Power Cord Set RequirementsGerman Ergonomics Notice ENERGY STAR Qualification Product Environmental NoticesMaterials Disposal Chemical Substances HP Recycling ProgramRestriction of Hazardous Substances RoHS In Conformity with the EEE Regulation EEE Yönetmeliğine Uygundur Turkey EEE Regulation11363-2006 11363-2006 D LCD Monitor Quality and Pixel Policy