ASRock E3C224 manual Troubleshooting Procedures, If there is no power, If there is no video

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Chapter 5: Troubleshooting

5.1 Troubleshooting Procedures

Follow the procedures below to troubleshoot your system.

Always unplug the power cord before adding, removing or changing any hardware components. Failure to do so may cause physical injuries to you and damages to motherboard components.

1.Disconnect the power cable and check whether the PWR LED is off.

2.Unplug all cables, connectors and remove all add-on cards from the motherboard. Make sure that the jumpers are set to default settings.

3.Confirm that there are no short circuits between the motherboard and the chassis.

4.Install a CPU and fan on the motherboard, then connect the chassis speaker and power LED.

If there is no power...

1.Confirm that there are no short circuits between the motherboard and the chassis.

2.Make sure that the jumpers are set to default settings.

3.Check the settings of the 115V/230V switch on the power supply.

4.Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it does not.

If there is no video...

1.Try replugging the monitor cables and power cord.

2.Check for memory errors.

If there are memory errors...

1.Verify that the DIMM modules are properly seated in the slots.

2.Use recommended DDR3 1600/1333/1066 ECC DIMMs.

3.If you have installed more than one DIMM modules, they should be identical with the same brand, speed, size and chip-type.

4.Try inserting different DIMM modules into different slots to identify

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Contents E3C224-4L E3C224-V+ Copyright Notice DisclaimerContents Net Framework Installation Guide TroubleshootingSoftware Support Package Contents IntroductionSpecifications E3C224-4LEthernet Managememt Graphics Rear Panel I/O Internal Connector System Bios Hardware Monitor Support OS Enviroment E3C224 Ethernet Managememt Graphics Rear Panel I/O Internal Connector System Bios Hardware Monitor Support OS Enviroment E3C224-V+ Graphics Rear Panel I/O Internal Connector System Bios Hardware Monitor Support OS Enviroment Unique Features ASRock Instant FlashMotherboard Layout E3C224-4L ATXPWR1Page Page E3C224 Page Page E3C224-V+ Page Page I/O Panel E3C224-4L LAN Port LED IndicationsE3C224 E3C224-V+ Block Diagram E3C224-4L +$6// XDO5- QWHO,$73&,  Pre-installation Precautions Screw HolesCPU Installation Locate Pin1 and the two orienta- tion key notches Page Installation of CPU Fan and Heatsink Installation of Memory Modules Dimm Installing a DimmPage Expansion Slots PCI and PCI Express Slots Pcie slotsInstalling an expansion card Jumpers Setup Onboard Headers and Connectors USB 2.0 Headers and Ports Auxiliary Panel Header Speaker Header CPU Fan Connectors Serial port Header For E3C224-4L/E3C224Input/Output Header For E3C224-4L OnlyDr. Debug CodeDescriptionPage Driver Installation Guide What is Hot Plug? Hot Plug for Hard Disk DrivesIntroduction Uefi Menu BarNavigation Keys Main Screen Advanced Screen Instant FlashCPU Configuration Intel SpeedStep Technology Hardware PrefetcherAdjacent Cache Line Prefetch Intel Turbo Boost TechnologyPackage C State Support CPU C7 State SupportIntel Txtlt Support Onboard LAN3 For E3C224-4L only Chipset ConfigurationOnboard LAN4 For E3C224-4L only Deep Sleep Restore on AC/Power LossOnboard Debug Port LED Storage Configuration Page Serial Port 1 Configuration Super IO ConfigurationSerial Port 2 Configuration Acpi Configuration USB Mouse Power On USB Controller USB ConfigurationIntel USB 3.0 Mode Legacy USB SupportWhea Configuration Whea SupportIntel Server Platform Services Serial Port Console Redirection Console Redirection SettingsConsole Redirection Voltage Control Hardware Health Event Monitoring Screen Case Open Feature Watch Dog TimerClear Status Boot Screen CSM Compatibility Support Module Launch PXE OpROM Policy Launch Storage OpROM PolicySecure Boot Security ScreenEvent Logs Change Smbios Event Log SettingsView Smbois Event Log Server Management For E3C224-4L/E3C224 only BMC Network ConfigurationSystem Event Log Save Changes and Exit Restore DefaultsExit Screen Discard Changes and ExitRunning The Support CD Install Operating SystemSupport CD Information Drivers MenuIf there are memory errors Troubleshooting ProceduresIf there is no power If there is no videoUnable to save system setup configurations Other problemsTechnical Support Procedures Returning Merchandise for ServiceNet Framework Installation Guide Installing .Net Framework 3.5.1 For Server 2008 R2
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