Alcatel IDOL MINI manual Am unable to send and receive MMS, SIM card PIN locked

Page 73

I am unable to send and receive MMS

•Check your phone memory availability as it might be full.

•Contact your network operator to check service availability and check MMS parameters (see "4.1.3 Adjust message settings").

•Verify the server centre number or your MMS profile with your operator.

•The server centre may be swamped, try again later.

SIM card PIN locked

•Contact your network operator to obtain the PUK code (Personal Unblocking Key).

I am unable to connect my phone to my computer

•Install ALCATEL ONE TOUCH Center.

•Check that your USB driver is installed properly.

•Open the Notification panel to check if the Android Manager Agent has been activated.

•Check that you have marked the checkbox of USB debugging.

•Check that your computer meets the requirements for ALCATEL ONE TOUCH Android Manager Installation.

•Make sure that you’re using the right cable from the box.

I am unable to download new files

•Make sure there is sufficient phone memory for your download.

•Select the internal SD card as the location to store downloaded files.

•Check your subscription status with your operator.

The phone cannot be detected by others via Bluetooth

•Make sure that Bluetooth is turned on and your phone is visible to other users (see "6.3 Connecting to Bluetooth devices").

•Make sure that the two phones are within Bluetooth’s detection range.

How to make your battery last longer

•Make sure you follow the complete charge time (minimum 2.5 hours).

•After a partial charge, the battery level indicator may not be exact.Wait for at least 20 minutes after removing the charger to obtain an exact indication.

•Adjust the brightness of screen as appropriate

•Extend the email auto-check interval for as long as possible.

•Update news and weather information on manual demand, or increase their auto-check interval.

•Exit background-running applications if they are not being used for a long time.

•Deactivate Bluetooth,Wi-Fi, or GPS when not in use.

The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications.

•This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperatures.

143

144

Image 73

Contents Page Table of Contents Traffic Safety Safety and useConditions of USE Protect Your Hearing BatteryPrivacy Radio Waves ChargersRegulatory information General information ONE Touch 6012X/ONE Touch 6012D Bluetooth QD ID B021282Licences Home key Micro-USB Charger connector Keys and connectorsYour mobile DisclaimerVolume Keys Option key Power keyFlashlight Camera Home keyGetting started Power on your phoneSet-up Using the touchscreen Power off your phoneHome screen Status bar Notification icons Touch to access Quick setting barCable Notification panelLock/Unlock your screen Search barSearch by text Search by voicePersonalize your Home screen Applications and widgets list Volume adjustmentApplication tab Text input Using Onscreen KeyboardText editing Android keyboardPhone Phone call, Call log ContactsPlacing a call You can also insert new textCalling your voicemail Answering or rejecting a callDuring a call Swap calls Managing multiple callsConference calls Touch icon to start a conference callCall settings Settings Replacement Display when Camera is unreachableDisplayed when making calls Other settings Fixed Dialing NumbersCall log TTY modePeople Consult your contactsAdding a contact Managing contact groupsAccounts ContactsCommunicating with your contacts Editing your contactsDisplaying contacts Contacts importing, exporting and sharingJoining/Separating contacts Synchronizing contacts in multiple accountsMessaging Messaging, EmailWrite message Sending a text messageManage messages Adjust message settings Gmail Gmail/EmailPushpush To reply or forward emails To receive and read your emailsReply all Managing Gmails by LabelsTouch and hold a message thread to display below options Gmail settingsSender image Auto-advanceInbox type Attachments To recent messages via Wi-FiSignature DownloadChatting with your friends HangoutsTo add a new friend To manage your friendsSettings Calendar & Alarm clock CalculatorCalendar Multimode viewTo create new events To set an alarmTo delete or edit an event Event reminderCalculator To adjust alarm settingsWi-Fi Connecting to the InternetGetting connected GPRS/EDGE/3GBrowser Viewing web pages Manage bookmarks Manage links, history, downloadsAccessibility Passwords websitesPrivacy & security TapConnecting to Bluetooth devices Connecting to a computer Sharing your phones mobile data connection Connecting to virtual private networksGoogle Play Store Locate the item you want to download and installTo download & install Download and installTo open the application you have downloaded To buy an applicationManage your downloads Multimedia applications Settings in framing modeCamera HDRCamcorder settings Video quality Touch to set Video quality Front camera shooting modeGallery ShootingWorking with pictures YouTubeBatch operation 100Music Adjust sound effectsWatch videos Playing musicVideo Player Google MapsGet My Location Search for a location How to star or unstar a locationSave a location View a list of saved itemsArrangement of Layers Get driving, public transportation or walking directionsGet suggested routes for your trip Search for locations along your routeFile Manager OthersSound Recorder RadioAlcatel Help Setup WizardOther applications Wireless & networks SettingsTethering & portable hotspot DeviceMobile networks GesturesDisplay Battery managementStorage ApplicationsPersonal Location accessSecurity PINLanguage & input Backup and reset Accounts Schedule power on/offSystem Add accountDeveloper options AccessibilityShow HW layers updates Show GPU view updatesShow surface updates Disable HW overlaysQuick start Regulatory & SafetyAbout phone Mobile Upgrade UpgradeMaking the most of your Phone ONE Touch CenterFota Upgrade Telephone warrantyUsing Fota Upgrade tool you can update your phones software 136138 AccessoriesTroubleshooting Cannot access my voicemail Am unable to use the features described in the manualInvalid SIM card Unable to make outgoing callsHow to make your battery last longer Phone cannot be detected by others via BluetoothAm unable to send and receive MMS SIM card PIN lockedGPS Specifications148 149

Related manuals

Manual 21 pages 50.67 Kb