Alcatel 990S, 990A manual 146

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•Check your subscription status with your operator (credit, SIM card valid, etc.)

•Make sure you have not forwarded incoming calls

•Make sure that you have not barred certain calls

•Make sure that your cellphone is not in flight mode

The caller’s name/number does not appear when a call is received

•Check that you have subscribed to this service with your operator

•Your caller has concealed his/her name or number

I cannot find my contacts

•Make sure your SIM card is not broken

•Make sure your SIM card is inserted properly

•Import all contacts stored in SIM card to cellphone

The sound quality of the calls is poor

•You can adjust the volume during a call by pressing the Volume key

•Check the network strength

•Make sure that the receiver, connector or speaker on your cellphone is clean

I am unable to use the features described in the manual

•Check with your operator to make sure that your subscription includes this service

•Make sure this feature does not require an Alcatel accessory

When I select a number from my contacts, the number cannot be dialed

•Make sure that you have correctly recorded the number in your file

•Make sure that you have selected the country prefix when calling a foreign country

I am unable to add a contact in my contacts

•Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories)

My callers are unable to leave messages on my voicemail

•Contact your network operator to check service availability

I cannot access my voicemail

•Make sure your operator’s voicemail number is correctly entered in “My numbers”

•Try later if the network is busy

I am unable to send and receive MMS

•Check your phone memory availability as it might be full

•Contact your network operator to check service availability and check MMS parameters (see Page 50)

•Verify the server center number or your MMS profile with your operator

•The server center may be swamped, try again later

SIM card PIN locked

•Contact your network operator to obtain the PUK code (Personal Unblocking Key)

I am unable to connect my cellphone to my computer

•Install Alcatel Android Manager first of all

•Check that your USB driver is installed properly

•Open the Notification panel to check if the PC Suite Agent has activated

•Check that you have ticked the checkbox of USB debugging in Settings\

Applications\Development\USB debugging

•Check that your computer meets the requirements for Alcatel Android Manager Installation

•Make sure that you’re using the right cable from the box.

I am unable to download new files

•Make sure there is sufficient phone memory for your download

•Select the Micro-SD card as the location to store downloaded files

•Check your subscription status with your operator

The cellphone cannot be detected by others via Bluetooth

•Make sure that Bluetooth is turned on and your cellphone is visible to other users (see Page 77)

•Make sure that the two cellphones are within Bluetooth’s detection range

How to make your battery last longer

•Make sure you follow the complete charge time (minimum 3 hours)

•After a partial charge, the battery level indicator may not be exact.Wait for at least 20 minutes after removing the charger to obtain an exact indication

•Switch on the backlight upon request.

•Extend the email auto-check interval for as long as possible.

•Update news and weather information on manual demand, or increase their auto-check interval.

•Exit background-running applications if they are not being used for a long time.

•Deactivate Bluetooth,Wi-Fi, or GPS when not in use.

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Contents 990A Table of Contents Safety and use Privacy One touch 990A/one touch 990S Bluetooth QD ID B017986 ChargersHearing Aid Compatibility General informationDisclaimer Keys and connectors Your cellphoneGetting started Installing and removing the MicroSD cardInstalling or removing the battery Set-upSet up your cellphone for the first time Power on your cellphoneCharging the battery Touch Finish setupHome screen Power off your cellphoneUsing the touchscreen Pinch/Spread Status barFlick RotateNotification panel Search barNotification icons Lock/Unlock your screen Personalize your home screen Application tabApplications list Volume adjustmentNormal mode and sort mode Categories managementText editing Using Onscreen KeyboardText input Android keyboardPlacing a call Phone call, Call log ContactsPhone Answering or rejecting a callManaging multiple calls Calling your voicemailDuring a call Swap callsConsult your Contacts Call logContacts Add to/remove from Favorites Adding a contactAccounts Editing your contacts Communicating with your contactsJoining/Separating contacts Contacts importing, exporting and sharingDisplaying contacts AccountsWrite message Google Messaging, Gmail Email, Google TalkGoogle Messaging Attach options Pictures Sending a text messageSending a multimedia message Select a picture as attachmentManage messages Adjust message settings Gmail/Email GmailManaging Gmails by Label Gmail settingsWhen a new email arrives MailGoogle Talk To close a chat Chatting with your friendsTo add a new friend To manage your friendsGoogle Calendar Google Calendar Alarm clock & CalculatorSettings Multimode viewTo delete or edit event Settings To set a series of Calendar settingsTo create new events Event reminderCalculator To set an alarmTo adjust alarm settings GPRS/EDGE/3G Connecting to the InternetGetting connected Wi-Fi Browser Viewing web pagesTo view Browser history Manage links, history, downloadsOther options Touch BookmarksManage bookmarks Security settings Content settings Text sizePrivacy settings Passwords websitesConnecting to Bluetooth devices Connecting to a computer via USBSharing your cellphones mobile data connection Connecting to virtual private networks To download & install Locate the item you want to download and installDownload and install Android MarketManage your downloads Rate Multimedia applicationsCamera/Camcorder FlagSettings in framing mode Settings GalleryBatch operation To view a picture/play a videoWorking with pictures Watch videos YouTubeMusic Working with playlists Using Party shufflePlaying music Search for a location Google MapsGet My Location Choose a data source to decide My LocationGet driving, public transport or walking directions How to star or unstar a locationStar a location View a list of starred itemsArrangement of Layers To clear the map How to invite friends to share their locationsTo open Street View for a location To view more layersTo connect with your friends To control what you shareTask Manager OthersFile Manager VideosSyncMLClient RadioLED Torch Other applicationsData limiter Settings Wireless & networksOther call settings Call settingsService Dialing Numbers Fixed Dialing NumbersSound DisplayLocation & security Applications Credential storageManage accounts General sync settingsAccounts & sync Privacy Automatic restoreFactory data reset SD card & phone storageSearch Language & keyboardAuto-capitalization Vibrate on keypressSound on keypress Voice inputVoice input & output Voice recognizer settingsText-to-speech settings User dictionaryAbout cellphone AccessibilityDate & time PC suite Home screen settingsMaking the most of your Cellphone Alcatel Mobile Phones Limited Warranty One Touch UpgradeAccessories Troubleshooting Carry out the following checks146 Specifications English CJA31P1ALAAA 149
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