Sound
No sound. Low volume. Distorted sound.
Cannot hear the desired audio type.
¾Check connections to speakers and other equipment. (> 11s14)
¾Ensure the speaker settings for your speakers are correct. (> 37)
¾To output audio from a device connected with an HDMI cable, set “HDMI Audio Output” to “On” in the Setup menu. (> 33)
¾When
¾
¾Depending on the connected equipment, the sound may be distorted if this unit is connected with an HDMI cable.
¾The
jIf the device has an optical audio output terminal, connect the device to this unit’s DIGITAL AUDIO IN terminal. (> 13)
No surround sound.
¾Press [SURROUND] to select a surround effect. (> 38)
Cannot switch audio.
¾When audio is output from the HDMI AV OUT terminal, set “Dolby D/Dolby D +/Dolby TrueHD”,
No sound from the TV.
¾Press
¾When connecting the unit to a TV using an HDMI cable, check whether the HDMI terminal on the TV is labelled “HDMI (ARC)”. If not labelled in this way, connect using the HDMI cable in combination with an optical digital audio cable. (> 12)
¾If there is no sound from the equipment connected to this unit’s DIGITAL AUDIO IN terminal, please make sure that the optical audio output of the equipment is set to PCM.
Playback
Disc cannot be played.
¾The disc is dirty. (> 5)
Still pictures (JPEG) do not play back normally.
¾The images that were edited on the PC, such as Progressive JPEG, etc., may not be played back.
I can’t play back BD-Live.
¾The SD card is
¾Confirm that this unit is connected to the broadband Internet. (> 13)
¾Confirm the
¾Confirm an SD card is inserted into the SD card slot. (> 17)
Alternative soundtrack and subtitles cannot be selected.
¾The languages are not recorded on the disc.
¾You may not be able to use the Option menu to change the soundtrack and subtitles on some discs. Use the disc’s menus to make changes. (> 20)
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