Panasonic Consumer Electronics Company, |
| Panasonic Puerto Rico, Inc. | |
Warranty (U.S.A.) | |||
Division of Panasonic Corporation of North America | Ave. 65 de Infantería, Km. 9.5 | ||
One Panasonic Way Secaucus, New Jersey 07094 |
| San Gabriel Industrial Park, Carolina, Puerto Rico 00985 | |
|
Panasonic Audio Products Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either
(a)repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.
Product or Part Name | Parts | Labor |
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Audio Products (except items listed below) | One (1) year | One (1) year |
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USB | One (1) year | Not Applicable |
exchange for defective item) |
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Accessories: Headphones, Cartridges, Microphones, Adapters | Ninety(90)days | Ninety(90)days |
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Rechargeable Batteries, | Ten (10) days | Not Applicable |
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SD Memory Cards, Rechargeable Battery Packs (in exchange for defective item) | Ninety(90)days | Not Applicable |
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During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. You must
For
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc.
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/consumersupport
or, contact us via the web at: http://www.panasonic.com/contactinfo
You may also contact us directly at:
For hearing or speech impaired TTY users, TTY:
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation,
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, travel to and from the servicer, loss of media or images, data or other memory content. The items listed are not exclusive, but are for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pstc.panasonic.com
or, send your request by
You may also contact us directly at:
For hearing or speech impaired TTY users, TTY:
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Phone
Warranty (Canada)
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC PRODUCT – LIMITED WARRANTY
EXCHANGE PROGRAM
Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to replace the product for a period as stated below from the
date of original purchase. |
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Panasonic Portable / Clock Radio (without Tape, CD, MD) |
| One (1) year | |||
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Panasonic Audio Product |
| One (1) year | |||
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Panasonic DVD Product |
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| One (1) year |
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Accessories including rechargeable batteries |
| Ninety (90) days | |||
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LIMITATIONS AND EXCLUSIONS
This warranty does not apply to products purchased outside Canada or to any product which has been improperly installed, subjected to usage for which the product was not designed, misused or abused, damaged during shipping, or which has been altered or repaired in any way that affects the reliability or detracts from the performance, nor does it cover any product which is used commercially. Dry cell batteries are also excluded from coverage under this warranty.
This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of date of original purchase is required before warranty service is performed.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES.
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable.
CONTACT INFORMATION
For product information and operation assistance, please contact:
Our Customer Care Centre:
Telephone #: | (905) |
Fax #: | (905) |
Email link: | “customer support” on www.panasonic.ca |
For defective product exchange within the warranty period, please contact the original
7dealer or our Customer Care Centre.
Product Service
1.Damage requiring
(a)The AC power supply cord or AC adaptor has been damaged; or
(b)Objects or liquids have gotten into the unit; or
(c)The unit has been exposed to rain; or
(d)The unit does not operate normally or exhibits a marked change in performance; or
(e)The unit has been dropped or the cabinet damaged.
2.
3.Replacement
4.Safety
The servicer will require all components to service your system.
Therefore, should service ever be necessary, be sure to bring the entire system.
Product information
For product information or assistance with product operation: In the U.S.A., refer to “Customer Services Directory” above.
In Canada, contact the Panasonic Canada Inc. Customer Care Centre at
The model number and serial number of this product can be found on either the back or the bottom of the unit.
Please note them in the space provided below and keep for future reference.
MODEL NUMBER ______________________________________________________
SERIAL NUMBER ______________________________________________________
User memo:
DATE OF PURCHASE
DEALER NAME _______________________________________________________
DEALER ADDRESS ____________________________________________________
_____________________________________________________________________
TELEPHONE NUMBER__________________________________________________