GE QS1800V, QS2800V manual Tonkaflo Pump Return Goods Authorization RGA Procedure

Page 29

7.0TONKAFLO PUMP RETURN GOODS AUTHORIZATION (RGA) PROCEDURE

If you wish to return goods for repair, warranty evaluation and/or credit, please have your original sales order or invoice available when you call GE. Call (800) 848-1750 and ask to speak with Customer Service. A Customer Service representative will provide instructions and a Return Goods Authorization (RGA) number which needs to be clearly written on the outside of the box used to ship your materials. All equipment must be shipped to GE with the freight prepaid by the customer. Call our Customer Service Center with any questions or issues con- cerning freight claims and a representative will discuss your situation.

All materials to be returned must be rendered into a non-hazardous condition prior to shipping.

There are two ways to handle a return: (1) send in the pump for repair and return or (2) pur- chase a new pump and when desired, send the defective pump to the factory for repair and return.

7.1Motor Warranty

Motors must be sent to the nearest authorized motor service center for repair, replacement, and warranty disposition.

7.2In-Warranty Pump Failure

7.2.1Return the defective pump to the factory for repair on an RGA within fifteen (15) days. GE absorbs the cost of repair. The repaired pump will be returned and remains under warranty for the remainder of the original warranty peri- od or three months, whichever is longer.

7.2.2GE will not restock or issue return credit against a new, non-stock, pump pur- chase regardless of the warranty status of the failed pump. The warranty (Section 10.0) is 12 months from installation or 15 months from receipt, whichever occurs first.

7.3Out-of-Warranty Pump Failure

Return the pump on an RGA for repair. The pump will be repaired and repair charges invoiced to the customer. The warranty on repairs is three months.

7.4Shipping Charges

7.4.1In-Warranty

Customer pays for shipment to GE. GE pays one way surface freight return to customer.

7.4.2Out-of-Warranty When New Pump is Purchased Customer pays all shipping charges.

23

Page 28 Page 30
Image 29
Page 28 Page 30
Contents Osmonics TONKAFLO Pumps QSV Series Page Operation and Maintenance Manual 10.0 Flow-Cooled Motor and Liquid End Tonkaflo Service PolicyList of Figures Page Introduction D e l Q S 2 8 2 5 V 5 Tonkaflo SpecificationsPump Label Junction Box Motor Label Liquid End Motor Module2875 rpm Pump Performance Summary420 280Steel stator ends, bronze filter check valve Cast iron or Noryl plastic-covered carbonNitrile and neoprene rubber seals Olefin epoxy-pottedPump Installation Page Page Pump Victaulic Clamp Discharge Screen InstallationVictaulic Gasket Discharge Inlet Water LevelTwo Sources of Power to Single-Phase Controller Motor Wiring Single-Phase Motors ImportantSteps Changing Motor RotationRolling the Leads to Balance Current Draw Page Do not deadhead pump Pump OperationDo not Run pump Dry or Without Sufficient Throttled at the inlet. Check General TroubleshootingInlet strainer/filter plugged Ing may draw air intoAting within the flow range To lift or pull fluid from aDraw Motor wired improperlyNot operational Voltage, then at a potential Tory for liquids other thanPump leaks Pump/motor vibratesLiquid End Removal and Installation Field MaintenanceSteps Page Tonkaflo Pump Return Goods Authorization RGA Procedure QS1800V QS2800V Series Dimensional DrawingParts Schematic Replacement PartsParts Schematic QS1800V QS2800V Part Number Part DescriptionUSA GE Infrastructure Water & Process TechnologiesClearwater Drive Minnetonka, MN Pump Model Number Pump Serial Number WarrantyPage North American Sales Euro/Africa Sales Asia/Pacific Sales

QS1800V, QS2800V specifications

The GE QS1800V and QS2800V are part of General Electric's advanced line of gas turbine technology, designed for efficiency and reliability in power generation. These turbines are primarily utilized in industrial and utility-scale applications, providing robust solutions to meet growing energy demands.

The QS1800V boasts a power generation capacity of approximately 1800 kW, while the QS2800V steps up to about 2800 kW. Both of these models are engineered for flexible operation, allowing them to integrate seamlessly into varying grid conditions and supporting fluctuating energy requirements.

One of the standout features of these turbines is their state-of-the-art aerodynamic design, which enhances efficiency by optimizing airflow through the turbine stages. This design leads to a significant reduction in fuel consumption and emissions, aligning with the increasing global need for cleaner energy solutions.

The combustion technology employed in the QS series features low-NOx (nitrogen oxides) burners, which contribute to minimized environmental impact by significantly reducing harmful emissions without compromising performance. This makes the QS1800V and QS2800V ideal for both regulatory compliance and consumers looking for sustainable power options.

In terms of reliability, GE has incorporated advanced materials and manufacturing processes in the construction of the QS series turbines. The use of high-performance alloys and coatings increases the lifespan of critical components, ensuring reduced downtime for maintenance and repairs. The turbine’s modular design further enhances maintainability, allowing for easier access to components and streamlined servicing.

The control systems for the QS1800V and QS2800V turbines feature sophisticated automation technology that ensures optimal operation under various load conditions. Advanced sensors and monitoring systems provide real-time data, enabling predictive maintenance strategies that can help operators avoid costly outages.

Furthermore, the QS series is designed for adaptability, making it compatible with renewable energy sources. This capability allows for hybrid systems that can integrate wind or solar power, providing a comprehensive solution for modern energy demands.

In summary, the GE QS1800V and QS2800V are advanced gas turbines that combine efficiency, sustainability, and reliability, making them a top choice for power generation in various applications. They stand out in their class with technologies that not only meet current energy needs but also pave the way for future advancements in cleaner and more efficient power generation.
Top Page Image Contents