Samsung AQ18B1(B2)QE/B, AQ24A1(A2)QE/B, AQ24B1(B2)QE/B, AQT18A1(A2)QE/B Solving Common Problems

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Solving Common Problems

Before contacting the after-sales service, perform the following simple checks. They may save you the time and expense of an unnecessary call.

Problem

Explanation/Solution

 

 

The air conditioner does not operate at all

Check that the breaker used for the air conditioner is switched on.

Check that the OPERATION indicator on the indoor unit is on;

if necessary press (On/Off) on the remote control.

Check whether the TIMER indicator on the indoor unit is switched on. If so:

-Wait until the switch-on time is reached and the air conditioner starts up automatically

-Cancel the timer (see page 19 for further details)

The air conditioner does not operate with the remote control

Check that there are no obstacles between you and the indoor unit.

Check the remote control batteries.

Check that you are close enough to the indoor unit (seven metres/ yards or less).

No beep is heard when you press

Check that you are pointing the remote control at the infrared sensor

(On/Off) on the remote control

in the middle of the indoor unit.

Replace the remote control batteries if necessary.

The air conditioner does not cool

Check that the correct operating mode has been selected (

,

,

or heat

).

 

 

The room temperature may be too low or too high.

Dust may be blocking the air filter guard; refer to page 21 for cleaning instructions.

Check that there is no obstacle in front of the outdoor unit.

When heating, the required room temperature is never reached and the air conditioner frequently stops

Check that the required temperature has been set correctly.

Increase the fan speed.

If the air flow is directed downwards, use the remote control to direct it upwards.

The fan speed does not change

Check that the operating mode is set to

,

or

; in the

 

when you press the

button

mode, the fan speed changes automatically and in the

mode,

 

 

it is set to AUTO.

 

 

 

 

The air flow direction does not Check that the air conditioner has been switched on; if necessary,

change when you press thepress (On/Off) on the remote control. button

The timer is not correctly triggered Check that you have set the clock to the right time; see page 8.

Check that the timer has been programmed correctly; see page 16.

Odours are permeated in the room Air the room. during air conditioning

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Contents Manual DE Instrucciones Istruzioni PER L’USO Safety Precautions Contents View of the Indoor Unit View of the Outdoor UnitRemote control Buttons and Display TurboGetting Started Installing the Remote Control Holder on the Wall Inserting the Remote Control BatteriesSetting the Time ThenSelecting the Automatic Operating Mode Fan speed when cooling Cooling Your RoomHeating Your Room Changing the Room Temperature Quickly Hot. You wish to cool it down as quickly as possibleRemoving Excess Humidity Airing Your Room Adjusting the Air Flow Direction Horizontally Adjusting the Air Flow Direction VerticallyWhen Adjust the blade to face Switching the Unit On and Off Automatically On/Off Timer Setting the Sleep Timer Setting the Quick Timer ODECancelling the Quick Timer Cancelling the On/Off TimerCancelling the Sleep Timer To cancel Then pressOperating Recommendations Topic RecommendationIf the air conditioner is used at... Then Temperature and Humidity RangesCleaning Your Air Conditioner ModeSolving Common Problems Operating Your Air Conditioner Without the Remote Control Room Temperature Operating ModeInstalling a Filter Option Technical Specifications This AIR Conditioner is Manufactured by