Troubleshooting guide, Reference | Panasonic SC-PM47 specs

Reference

Troubleshooting guide

Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the reme- dies indicated in the chart do not solve the problem:

In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@panasonic.com, or web site (http://www.panasonic.com).

In Canada, contact Panasonic Canada Inc. Customer Care Centre at 905-624-5505, web site (www.panasonic.ca), or an authorized Servicentre closest to you.

Reference pages are shown as black circled numbers 6.

Common Problems

No sound.	Turn the volume up.
	The speaker cords may be shorted. Turn the unit off, check and correct the
	connections and turn the unit on. 6
Sound is unfixed, reversed or	Check the speaker connections. 6
comes from one speaker only.

Humming heard during play.	An AC power supply cord or fluorescent light is near the cables. Keep other appliances
	and cords away from this unit’s cables.
“ERROR” is displayed.	Incorrect operation performed. Read the instructions and try again.

“– –:– –” appears on the	You plugged the AC power supply cord in for the first time or there was a power failure
display.	recently.
	Set the time. :
“F61” is displayed.	Check and correct the speaker cord connections. 6
	If this does not fix the problem, there is a power supply problem. Consult the dealer.

Listening to the radio

Noise is heard.	Use an outdoor antenna. 7
The stereo indicator flickers or
doesn’t light.
Sound is distorted.
A beat sound is heard.	Turn the TV off or separate it from the unit.

A low hum is heard during AM	Separate the antenna from other cables and cords.
broadcast.

When there is a television set nearby

The picture on the TV	The location and orientation of the antenna are incorrect. If you are using an indoor
disappears or stripes appear	antenna, change to an outdoor antenna. 7
on the screen.	The TV antenna wire is too close to the unit. Separate the antenna wire of the TV set
	from the unit.

Using the cassette deck

Poor quality sound.	Clean the heads. @

Recording is not possible.	If the erasure prevention tabs have been removed, cover the holes with adhesive
	tape. ,

Playing discs

The display is wrong or play	The disc may be upside down. #
won’t start.	Wipe the disc.
	Replace the disc if it is scratched, warped, or non-standard.
	Condensation may have formed inside the unit due to a sudden change in
	temperature. Wait about an hour for it to clear and try again.
Only one track from the CD is	Press [PLAY MODE] to cancel 1-Song mode and to select the required mode. (
played/recorded.

The total number of tracks	The disc may be scratched, or its data may be defective. Replace the disc.
displayed differs each time
the same disc is inserted.
Unusual sound is heard.
CD-RW cannot be read.	The disc was incompletely formatted. Use the recording equipment to fully format the
	disc before recording.
“VBR–” is displayed instead of	The unit cannot display the remaining play time for variable bit rate (VBR) tracks.
the remaining play time.

The remote control

Remote control doesn’t work.	Check that the batteries are inserted correctly. 5
	Replace the batteries if they are worn.

RQT6530

Reference