Plantronics CS351N Additional Information and Support, Still having problems?, Maintenance

Page 15

Additional Information and Support

Additional Information

Additional Information including an Interactive Quick Start Guide, Product Information and Accessories including the

HL10 Automatic Handset Lifter and Online Indicator Light can be found at www.plantronics.com/ SupraPlusWireless.

Telephone Support

Telephone Tech Support at

800-544-4660 Ext. 5538

(Sunday 3:00 PM to Friday 5:00 PM, PST).

Online Technical Support

www.plantronics.com/support

Knowledge Base FAQs

Live Chat with a Support Technician Email Support

Product Compatibility Guide Product Manuals

(including all available language versions) Service

Product Registration

Plantronics Limited Warranty

This warranty covers defects in materials and workmanship of products manufactured, sold or certified by Plantronics which were purchased and used in the United States.

This warranty lasts for one year from the date of purchase of the products.

This warranty extends to you only if you are the end user with the original purchase receipt.

We will, at our option, repair or replace the products that do not conform to the warranty.

We may use functionally equivalent reconditioned/refurbished/remanufactured/pre-owned or new products or parts.

To obtain service in the U.S., contact Plantronics at 800-544-4660 Ext. 5538.

THIS IS PLANTRONICS COMPLETE WARRANTY FOR THE PRODUCT.

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Please contact your dealer or our service center for the full details of our limited war- ranty, including items not covered by this limited warranty.

Maintenance

Always unplug the Headset Base from the telephone and the Base Power Adapter from the power source before cleaning.

Clean the equipment with a damp (not wet) cloth.

Do not use solvents or other cleaning agents.

Battery replacement

The custom battery supplied in your headset should last 2–3 years. When talk time decreases significantly, the battery may need replacing. Please call Plantronics at 800-544-4660 Ext. 5538 to order a new one.

Still having problems?

Given the hundreds of different types of phones, it’s possible a trick or two may be needed to make the SupraPlus Wireless System work with your desk phone. For further help:

For the product knowledge base and instant live chat with Technical Support: www.plantronics.com/support

For the Plantronics Technical Support Center (open from Sunday 3:00 PM to Friday 5:00 PM PST, except major U.S. holidays): 800-544-4660 Ext. 5538

Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538 15

Image 15
Contents Easy Steps Plantronics Supraplus Wireless Package Contents Adjust the Mouthpiece Adjust the Headband2CONNECT Base to Desk Phone Configuration aHandset port or Headset port? Configuration BBase Power Adapter 3CONNECT Power and Charge HeadsetConnect Headset Base to power outlet Charge the Headset for at least 20 Minutes before usingInstall Automatic Handset Lifter Connect Handset Lifter power cord to Headset BaseAutomatic Handset Lifter Call Control Button Determine Lifter position and height settingHandset Lifter Arm Lifter viewed Start with Lifter From backMount the Lifter in permanent position Position IndicatorIf you do not hear a dial tone Use the Extender Arm to Stabilize Handset if neededUsing Your Supraplus Wireless Headset with Your Desk Phone Placing, Answering, or Ending Calls on your Desk PhoneMuting a Call Adjust Listening Volume Adjust Speaking VolumeSpeaking Volume Minor Adjustment Control Set the IntelliStandTM Feature Multi-shift PairingIntelliStand Switch Base Indicator Lights Supraplus Wireless Lights and TonesCan’t hear a dial tone at the headset Troubleshooting and Common QuestionsBattery replacement Still having problems?Plantronics Limited Warranty MaintenancePlantronics, Inc Encinal Street Santa Cruz, CA 95060 USA

CS351N specifications

The Plantronics CS351N is a leading wireless headset designed for office professionals who require mobility and high-quality audio for phone calls. This headset is particularly ideal for those who frequently engage in hands-free conversations, allowing for increased productivity and convenience throughout the workday.

One of the standout features of the CS351N is its wireless range. With a range of up to 350 feet, users can move around their workspace without being tethered to their desk. This feature is particularly useful for multitasking and maintaining a professional presence while attending to other responsibilities. The headset employs DECT technology, which ensures a secure, interference-free connection, providing superior clarity and stability during calls.

Comfort is another key characteristic of the Plantronics CS351N. It is designed with a lightweight construction and a comfortable ear cushion, allowing for extended wear without discomfort. The adjustable headband and flexible microphone boom further enhance the fit and usability, making it suitable for various head sizes and preferences.

The audio quality of the CS351N is exceptional, featuring noise-canceling technology that reduces background noise and enhances the clarity of conversations. This is particularly beneficial in busy office environments, where distractions can disrupt communication. The high-definition audio delivers clear sound, making it easier to understand and engage in conversations without straining.

Battery life is another critical consideration in any wireless device, and the Plantronics CS351N excels in this aspect. It offers up to 12 hours of talk time on a single charge, meaning users can stay connected throughout the day without worrying about frequent recharging. Additionally, the headset is equipped with a quick-charge feature, enabling users to get back to work swiftly.

Another notable aspect of the CS351N is its compatibility with a wide range of devices, including desk phones, PC softphones, and other VoIP solutions. This versatility makes it an ideal choice for users who may be transitioning between different communication platforms.

In summary, the Plantronics CS351N is an excellent choice for professionals seeking a reliable, high-performance wireless headset. Its combination of wireless freedom, superior audio quality, comfort, and versatility make it an essential tool for enhancing communication in the modern workplace. Whether attending calls, participating in virtual meetings, or multitasking, the CS351N provides the functionality and reliability that busy professionals need to stay connected and efficient.