American Standard 2320 Elongated Troubleshooting Guide, Problem Possible Cause, Corrective Action

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TROUBLESHOOTING GUIDE

NOTE: The presence of a small amount of water in the bottom of the tank is normal. The air inducer is designed to leak for short periods during each flush cycle as a self-cleaning action. Drippage is drained into the bowl. If used on water system containing excessive sand and/or debris, a periodic cleanup of inlet strainer is recommended. (See enclosed instructions for strainer cleaning.)

!WARNING

When servicing or replacing components of the flushometer tank system, be sure that the water supply is shut off and the toilet is flushed to relieve pressure in the flushometer tank.

For service of the Flushometer Tank System, see enclosed literature.

PROBLEM

 

POSSIBLE CAUSE

Does not flush

a.

Water supply valve closed.

 

b.

Flush actuator incorrectly set.

 

c.

Supply line blocked.

 

d.

Trip lever linkage damaged.

Poor or sluggish

a.

Supply valve partly closed.

flush

b.

Plugged inlet strainer.

 

 

c.

Supply pressure too low.

 

d.

Partially clogged trapway and/or

 

 

drain pipe and/or vent.

 

e.

Malfunctioning pressure regulator.

Toilet leaks

a.

Poor supply line connection.

 

b.

Poor bowl to tank/floor connection.

Toilet does not

a.

Supply pressure too low.

shut off

b.

Flush actuator incorrectly set.

CORRECTIVE ACTION

a.Open valve and allow water to fill tank.

b.Follow instruction to adjust flush actuator.

c.Shut off water supply, disconnect supply line, and inspect all gaskets and washers. Reassemble.

d.Check trip lever, linkage, and actuator wire assemblies for damage.

a.Open supply valve fully. Be sure that proper supply tube size is used.

b.Remove and clean strainer per enclosed instructions

c.Normal supply pressure must be at least 20 psi.

d.Remove obstruction. Consult a plumber if necessary.

e.Replace lower supply assembly.

a.Review Step 9 of installation procedure.

b.Review Step 4 through 7 of installation procedure.

a.Normal supply pressure must be at least 20 psi.

b.Follow instructions to adjust flush actuator.

AMERICAN-STANDARD ONE-YEAR LIMITED WARRANTY

If inspection of this American-Standard plumbing product, within one year after its initial installation, confirms that it is defective in materials or workmanship, American-Standard will repair or, at its option, exchange the product for a similar model.

This warranty does not apply to local building code compliance. Since local building codes vary considerably, the purchaser of this product should check with a local building or plumbing contractor to insure local code compliance before installation.

This warranty shall be void if the product has been moved from its initial place of installation; if it has been subjected to faulty maintenance, abuse, misuse, accident or other damage; if it was not installed in accordance with American-Standard's instructions; or if it has been modified in a manner inconsistent with the product as shipped by American-Standard.

American-Standard's option to repair or exchange the product under this warranty does not cover any labor or other costs of removal or installation, nor shall American-Standard be responsible for any other incidental or consequential damages attributable to a product defect or to the repair or exchange of a defective product, all of which are expressly excluded from this warranty. (Some states or provinces do not allow the exclusion or limitation of implied warranties, so this exclusion may not apply to you.)

This warranty gives you specific legal rights. You may have other statutory rights that vary from state to state or from province to province, in which case this warranty does not affect such statutory rights.

For service under this warranty, it is suggested that a claim be made through the contractor or dealer from or through whom the product was purchased, or that a service request (including a description of the product model and of the defect) be sent to the following address:

In the United States:

American Standard Inc.,

P.O. Box 6820

Piscataway, New Jersey 08855

Attention: Director of Consumer Affairs

For residents of the United States, warranty information

may also be obtained by calling the following toll free number: (800) 442-1902 www.AmericanStandard-US.com

In Canada:

In Mexico:

American-Standard,

Customer Service Manager

2480 Stanfield Road

Ideal Standard, S.A. de C.V.

Mississauga, Ontario

Via Morelos #330

Canada L4Y 1S2

Col. Santa Clara

Toll Free: (800) 387-0369

Ecatepec 55540 Edo. Mexico

 

Toronto Area: (905) 949-4800

 

730419-100 Rev. D

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Contents Install Closet Bolts Recommended Tools and MaterialsRemove OLD Toilet T U R E U S EInstall Neoprene or Graphite Felt Seal Install Toilet on FlangeInstall Toilet Install TankAdjustments Repair Parts ListCare and Cleaning Connect Water SupplyTroubleshooting Guide Problem Possible CauseAMERICAN-STANDARD ONE-YEAR Limited Warranty Corrective Action

2325 Elongated, 2320 Elongated specifications

The American Standard 2320 and 2325 elongated toilets are engineered to combine comfort, efficiency, and modern design. Both models showcase a sleek elongated shape that offers enhanced comfort during use, catering to those who prefer a more spacious feel compared to traditional round bowls. With their attention to detail and practical features, these toilets represent a significant addition to any bathroom.

One of the standout characteristics of the American Standard 2320 and 2325 elongated toilets is their water-saving technology. Both models are equipped with the innovative "AquaMax" flushing system, which utilizes a high-efficiency design that minimizes water usage without compromising performance. The toilets are designed to effectively flush waste with just 1.28 gallons per flush (GPF), significantly reducing water consumption while maintaining powerful flushing capabilities.

In addition to their low water usage, these models feature a specially designed bowl that reduces clogs and enhances the overall flushing performance. The wider trapway ensures smooth waste removal, while the rim height is ergonomically optimized for comfort, making it easier for users of all ages to sit and rise.

Durability is another key feature of the American Standard 2320 and 2325 elongated toilets. Constructed from high-quality vitreous china, these toilets are built to withstand the rigors of daily use. The finish is both stylish and easy to clean, resisting stains and providing a long-lasting luster that complements any bathroom décor.

Both models come with the option of standard or slow-close seats, catering to diverse user preferences. The slow-close feature prevents the lid from slamming, thereby reducing noise and enhancing safety, particularly in family households.

In terms of aesthetics, the American Standard toilets are offered in a variety of modern colors, allowing homeowners to choose the ideal fit for their bathroom scheme. Their streamlined design not only contributes to a contemporary look but also facilitates easy installation and maintenance.

In summary, the American Standard 2320 and 2325 elongated toilets embody a marriage of style and functionality. With advanced flushing systems, ergonomic designs, and durable materials, these toilets are an ideal choice for anyone seeking to upgrade their bathroom experience while being mindful of water conservation. Whether opting for the 2320 or the 2325 model, consumers can trust in the quality and reliability that American Standard is known for.