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1.Power failure. All indicators turned off. Heater ON/OFF Switch ON after power reinstatement.

2.Heater has been tilted. Tilt switch has activated. (Error code “03”).

3.A safety device has activated.

•Air filter is blocked and OHS is activated. (Error code “14”)

•Incomplete Combustion Prevention Device (ODS) is activated due to insufficient ventilation.

•Kink/block in the gas supply hose. Hose too long. (Error code “12”)

•Gas pressure is abnormally low.

•There is a breeze against the unit.

•Clearances around the appliance are insufficient.

•Obstructions in front of the heater. (Refer to Installation Instructions).

4.	Safety devices are activated	Check wiring is not broken or pin connectors loose.

Flame failure occurs between 30 minutes to 1 hour after ignition. (Error code “12”)

Incomplete combustion prevention device (ODS) possibly early cut-off.

Check thermocouple output.

Confirm thermocouple output (mV) is stable and as shown in the table below.

Measure the output at High and Low combustion

High Combustion Low Combustion


NG	≥18 mV	≥18 mV

LP	≥20 mV	≥20 mV

YES

	1.		Check the regulator pressure, restrictor and injector all
	1.		Check the regulator pressure, restrictor and injector all
		conform to the specification.
Faulty PCB		conform to the specification.
Faulty PCB		2.	Faulty thermocouple and /or burner.
		2.	Faulty thermocouple and /or burner.

3.Check specification of thermocouple bracket, Thermocouple spacer etc.

Reverse Flame (With large noise) and flame fails. Error code "14"

1.Blocked air filter.

2.Blocked burner or restrictor.

3.Dust or foreign matter in the combustion chamber.

4.Incorrect combustion specification or pressure setting.

Convector 460/560PTR

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©Rinnai

RCE-560PTR specifications

The Rinnai RCE-560PTR is a leading model in the realm of energy-efficient water heating solutions, designed to meet the demands of modern households while providing exceptional performance. This innovative unit showcases a blend of advanced technology, user-friendly features, and durable construction, making it a top choice for both residential and commercial applications.

One of the hallmark features of the Rinnai RCE-560PTR is its tankless water heating capability. Unlike traditional water heaters that store hot water in a tank, this model heats water on demand, ensuring a continuous supply without the limitations of tank storage. This results in not only endless hot water but also enhanced energy efficiency, as the unit only operates when hot water is required. Consequently, users can experience significant energy savings and reduced utility bills.

The RCE-560PTR also incorporates Rinnai’s advanced technology, specifically the Circ-Logic system. This feature allows for the customization of recirculation patterns, facilitating faster water delivery and reducing wait times at the tap. Additionally, the unit is equipped with a built-in Wi-Fi module, enabling users to monitor and manage their water heating system remotely through a smartphone app. This level of connectivity ensures that households can maintain optimal performance and energy efficiency effortlessly.

Safety is a critical consideration in the Rinnai RCE-560PTR's design. The unit includes multiple safety features, such as an integrated temperature lock and a safety shut-off system, providing peace of mind to users. Furthermore, its durable construction features a stainless steel heat exchanger, ensuring longevity and resistance to corrosion, which contributes to the overall reliability of the product.

With an impressive flow rate, the RCE-560PTR can deliver up to 5.6 gallons per minute, making it suitable for larger homes or those with higher hot water demands. This feature, combined with its compact and sleek design, allows for flexible installation in various settings, from utility rooms to closets.

In summary, the Rinnai RCE-560PTR stands out in the market for its efficient tankless water heating technology, integrated smart features, safety-oriented design, and reliable performance. It represents a forward-thinking solution for consumers seeking to embrace sustainability while enjoying the comforts of modern living. With its combination of innovation and practicality, the RCE-560PTR is poised to redefine the future of water heating for homes and businesses alike.