Jabra 9450 user manual Support, Faqs and Troubleshooting

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9. SUPPORT

9.1FAQS AND TROUBLESHOOTING

QThe desk phone/softphone state icon is grayed out on the base keypad. What does this mean? A The phone is not the current target, or the phone is unplugged.

Q How do I pair my headset with the Jabra PRO 9450 base?

ADock the headset with the base to initiate pairing. Pairing will occur automatically, unless the base can establish a link with a primary headset.

QIs it possible to dock my headset on another base from the Jabra PRO 9400 series? A Yes. The headset can be docked with any Jabra PRO 9400 series base.

Q Can I pair my headset directly with a third-party DECT phone?

A No. The headset can only be paired with a Jabra PRO 9400 series base.

Q Why doesn’t my computer detect the Jabra PRO 9450 base?

ATry connecting the base to another USB port on the PC. It is recommended to have a direct connection between the base and USB port (without a USB hub).

QWhy doesn’t my headset work with my desk phone/softphone? A Check the following:

•Ensure the headset battery is charged. The keypad battery icon will be green when charging, or yellow when charged.

•Ensure the headset is in range of the base. Up to 150 meters, depending on environment.

•Ensure the headset and base are paired. Dock the headset to initiate pairing.

QWhy does nothing happen when I try to use my desk phone? A Check the following:

•Ensure the base is powered on.

•Ensure desk phone is the current target. The keypad desk phone icon will be white.

•Ensure there is an audio connection between desk phone and base. Tap the keypad desk phone button to establish an audio connection.

•Ensure there is a dial tone. Lift the desk phone handset, or press the headset button on the desk phone, to get a dial tone.

•Re-run the desk phone section of the Interactive Setup Wizard.

Q Why do I hear a low noise in the headset when there is silence at the other end?

AThe headset speaker volume might be too high. To decrease the volume, slide your finger down the headset touch panel.

Q How come the person on the other end cannot hear me when I am talking using my desk phone?

AThe clear dial tone or microphone volume settings might be incorrectly set. Re-run the desk phone section of the Interactive Setup Wizard, or read Section 3 of this manual.

QHow do I replace the headset battery? A To replace the headset battery:

1.Order a Jabra PRO battery replacement kit (contact your Jabra supplier, or visit www.jabra.com).

2.Detach the wearing-style attachment from the headset.

3.Use the screwdriver supplied with the battery replacement kit to remove the three screws on the back of the headset.

4.Remove the speaker plate to expose the battery.

JABRA PRO 9450

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Contents Jabra PRO Jabra PRO 9450 Base Features Jabra PRO 9450 Headset FeaturesWelcome Contents Basic Call Management 10.1 Package Contents Product OverviewHeadset Headset AttachmentsAttaching the Headband Attaching the Neckband optional accessoryAttaching the Earhook Base Optional Accessories Preparing the BaseConnecting Connect to PowerConnect the Power Adapter to the Base Dock HeadsetConnect to PC Connect to Desk PhoneConnect a PC to the Base Connect to a Desk Phone with Headset PortConnect to a Desk Phone with Electronic Hookswitch Connect to a Desk Phone without Headset PortConnect to a BUSY-LIGHT Indicator Connect to a Desk Phone with Remote Handset LifterConfiguring Configuring for Desk PhonesSet the Microphone Volume Set a Clear Dial ToneLimited Configuration Using the Base Configuring for SoftphonesChange Settings using the Base Setting Value MSHJabra PC Suite Install Jabra PC Suite Firmware UpdatesMass Deployment Headset MULTI-FUNCTION Button Jabra PRO 9450 FeaturesHeadset Touch Panel Headset LED Indicator Headset Audio IndicatorsCritical Headset Audio Indicators Base KeypadBase Keypad Visual Indicators Base Audio IndicatorsSoftphone Making CALLS, Answering CALLS, and Ending Calls Basic Call ManagementSupported softphone Switching Between Desk Phone and Headset Last Number Redial Softphone onlyDesk Phones Last Number RedialAdvanced Call Management Call WaitingCall Collision Merging CallsAutomatic Disconnect Prevention Unsupported Softphones Conference Call with Multiple HeadsetsRecording Desk Phone Calls Advanced Jabra PRO 9450 Features Wireless RangeSafetone Hearing Protection Headset Density LimitsSound Settings Wideband AudioVoice or Musical Tone Automatic PC Audio DetectionWhy doesn’t my computer detect the Jabra PRO 9450 base? Faqs and TroubleshootingSupport Why am I getting a buzzing sound in my headset? Can I make a conference call using multiple headsets? What is the range on the Jabra PRO 9450?What is the talk time for a Jabra PRO 9450 headset? Getting Assistance WEB EuropeTechnical Specifications Jabra PRO HeadsetHeadset Battery Sample Action click to play Jabra PRO Base Materials and AllergiesProduct Disposal Industry Canada Certifications and Safety ApprovalsPatents and design registration pending international Glossary Made in China
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9450 specifications

The Jabra 9450 is a high-performance wireless headset designed primarily for office professionals seeking versatility and superior audio quality. This model is part of Jabra's innovative series aimed at enhancing communication in the workplace.

One of the standout features of the Jabra 9450 is its advanced dual connectivity capability. Users can seamlessly connect to both a computer and a mobile phone simultaneously, allowing for easy transition between calls. This feature enhances productivity, as users can manage multiple communication channels effectively.

The headset utilizes DECT technology, ensuring a robust and secure wireless connection with a range of up to 150 meters from the base. This expansive range enables users to move around freely while staying connected, promoting an active work environment. The Jabra 9450 also boasts excellent voice clarity due to its high-definition audio quality, which is critical for both incoming and outgoing calls.

Comfort is another key attribute of the Jabra 9450. It comes with a lightweight design and features a boom microphone that can be adjusted for optimal positioning, ensuring that it suits various user preferences. The soft, cushioned ear pads are designed for extended wear, making it ideal for long conference calls or continuous use throughout the day.

Furthermore, the headset includes intuitive controls that allow users to answer and end calls, adjust volume, and mute the microphone directly from the device. This user-friendly design minimizes interruptions and streamlines the communication process.

Battery life is impressive with the Jabra 9450, providing up to 8 hours of talk time on a single charge, catering to the demands of busy professionals. The headset also supports quick charging, ensuring minimal downtime during busy workdays.

In terms of compatibility, the Jabra 9450 can connect with most major softphone and VoIP applications, making it an optimal choice for modern workplaces that rely on digital communication platforms.

Overall, the Jabra 9450 is a stylish and effective communication tool that combines advanced technology, comfort, and flexibility, making it an essential accessory for professionals looking to enhance their audio communication experience in the workplace.
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