Troubleshooting

Water Inlet Cleaning

Clean scale or residue with a soft cloth and wash with clean water. CAUTION: Pour out the excess water, otherwise the water will pour inside the unit and damage will occur.

Ultrasonic Nebulizer Cleaning Put small amount of mild dish soap on the surface of the ultrasonic nebulizer, then pour in some water and soak for 5 minutes, then brush clean with soft bristle brush (not included) and rinse.

Surface Cleaning

Clean the surface of the unit with a clean damp soft cloth.

Demineralization Cartridge

The Sharper Image demineralization cartridge will help reduce the appearance of white dust, a deposit of minerals left behind from the water in your humidifier. The cartridge should be replaced every 3-6 months. The cartridge may need to be replaced more often when hard water is used. When the cartridge needs to be changed white dust will form around the humidifier. If white residue still forms around the humidifier after a new cartridge has been inserted, please make sure that the water you are using is untreated. Do not use with water softeners.

Installating the Demineralization Cartridge:

1.Remove tank from humidifier base and turn it over.

2.Unscrew the tank cap by turning the cap counterclockwise.

3.Fill the tank with water as shown in the How To Fill Section.

4.Add the blue demineralization cartridge into the tank.

5.Replace the tank cap by screwing clockwise.

6.Place the tank back on the base.

7.To replace a cartridge, simply remove the existing cartridge from the tank and place a new one in, following the above steps.

Power light is off

Unit not plugged in, plug in and press the POWER button to turn the power on.

Peculiar odor

If unit is new, open the water tank cap and keep it in shady and cool place for 12 hours. If unit has been in use, the odor may be dirty tank or old tank water. Empty old water, clean the tank and fill with clean water.

Excessive noise

Make sure unit is on flat, even surface. If still noisy, check to be sure water level is not too low. Refill the tank if the water level is low.