Introduction

Welcome to the E911 Security Notification (ESN) Application Suite, an easy-to-use yet powerful E911 notification solution. The E911 Security Notification solution offers robust features designed specifically for business users who want to make use of the Enhanced 911 call notification during emergencies.

Using the documentation

An electronic copy of the E911 Application Suite User Guide is included with the application setup CD. This user guide assumes you have a working knowledge of your computer and its operating conventions, including how to use a mouse and standard menus and commands. It also assumes you know how to open, save, and close files. For help with any of these techniques, please see your Microsoft Windows™, distribution documentation.

ESN Alarm

The ESN Alarm component should be installed for all the users who need to see alarm messages when 911 calls are made within the organization. When 911 calls are detected over the ESN deployed network, the ESN Alarm Clients receives visual notifications and displays them on the screen with details of the caller. The ESN Alarm is also capable of playing an audio file over the computer speakers\headphones if available.

Invoke the application from Start -> All Programs -> NEC -> ESN -> ESN Alarm Client; you will see ESN Alarm Client window appears. Click "Browse Configuration File" from the menu and locate 'Admin.ini' file from "C:\Program Files\NEC\ESN\ESN Administrator Console\", in case ESN Administrator Console is installed on the same box. In case ESN Administrator installed on remote machine, please enter UNC path of ESN Administrator Console and click OK button.

Enter a username and password of ESN Alarm user to login to the E911 Alarm client application once you have selected the ALI Registry location details. If the login is successful, you will see a telephone icon sit in the system tray as shown in the image.

SMB8000 specifications

The NEC SMB8000 is a cutting-edge communication system designed specifically for small to medium-sized businesses (SMBs). This powerful solution offers a comprehensive suite of features and technologies to streamline operations, enhance productivity, and facilitate seamless communication in the workplace.

One of the standout characteristics of the SMB8000 is its robust scalability. As businesses grow, so do their communication needs. The SMB8000 can easily scale from a few users to several hundred, accommodating evolving requirements without the need for significant overhauls. This flexibility ensures that businesses can invest in a system that will adapt to their future needs.

The SMB8000 operates on a reliable and secure IP telephony platform, which allows for high-quality voice calls over the internet. This feature significantly reduces communication costs, particularly for long-distance calls. Furthermore, the system supports VoIP technology, enabling businesses to utilize a wide range of communication tools, including video conferencing and instant messaging, to enhance collaboration among team members.

One of the key features of the NEC SMB8000 is its advanced call management capabilities. Users can benefit from features such as call forwarding, voicemail to email, and call recording, streamlining the customer interaction process. Moreover, the system’s user-friendly interface makes it easy for employees to manage their calls and access various features without extensive training.

The SMB8000 also integrates seamlessly with other business applications. This compatibility allows organizations to enhance their existing infrastructure without disrupting workflows. The system boasts excellent CRM integration, enabling sales and customer service teams to access vital information and manage customer interactions efficiently.

Another essential characteristic of the NEC SMB8000 is its commitment to security. With features like encryption and secure access controls, the system helps protect sensitive information and maintain compliance with industry regulations. This focus on security is crucial for businesses that handle confidential data.

In conclusion, the NEC SMB8000 is an ideal communication solution for SMBs seeking to enhance their operations. With its scalability, advanced call management features, seamless integration with business applications, and robust security measures, the SMB8000 stands out as a reliable and efficient choice for today’s dynamic business environment. As organizations continue to strive for better connectivity and collaboration, the NEC SMB8000 serves as an essential tool in achieving those goals.