Samsung GT-I9295ZOATWO Troubleshooting, Your device displays network or service error messages

Page 141

Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. Contact your service provider for more details.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

141

Page 140 Page 142
Image 141
Page 140 Page 142
Contents GT-I9295 About this manual About this manual Instructional icons CopyrightTrademarks Table of Contents Travel & local Device layout Getting startedGetting started Maintaining water and dust resistanceButtons Package contents Installing the SIM or Usim card and battery Getting started Removing the SIM or Usim card and battery Charging with the charger Charging the batteryChecking the battery charge status Inserting a memory card Reducing the battery consumptionRemoving the memory card Formatting the memory card Turning the device on and offSwitching to silent mode Adjusting the volumeHolding the device Locking and unlocking the deviceIndicator icons BasicsIcon Meaning Using the touch screen Finger gestures TappingDragging Double-tapping FlickingPinching Rotating the screen Control motionsHolding to ear Picking upTurning over Panning to browsePalm motions TiltingSweeping Air Gesture CoveringQuick glance Air move Air browseAir call-accept Air ViewIncreasing touch screen sensitivity Samsung Smart PauseActivating Multi Window Using the Multi Window panelNotifications Using Multi Window applicationsSharing files Creating a window combinationBasics Home screen Rearranging itemsRearranging panels Using widgets Setting wallpaperUsing the setting shortcut widget Adding widgets to the Home screenApplications screen Using applicationsUninstalling applications Installing applicationsHelp Organising with foldersUsing the Samsung keyboard Entering textChanging the keyboard type Entering text by voice Copying and pastingHandwriting Turning Wi-Fi on and off Connecting to a Wi-Fi networkJoining Wi-Fi networks Adding Wi-Fi networksSetting up accounts Adding accountsRemoving accounts Connecting with Windows Media Player Connecting with Samsung KiesConnecting as a media device Transferring filesSetting a PIN Setting a patternSetting a password Securing the deviceUnlocking the device Upgrading the deviceUpgrading with Samsung Kies Upgrading over the airCommunication PhoneMaking calls Finding contacts Making an international callDuring a call Sending a message Adding contactsViewing call logs Fixed dialling numberReceiving calls Call forwarding Video callsMaking a video call During a video callContacts Managing contactsSearching for contacts Displaying contacts Moving contactsImporting and exporting contacts Contact groups Favourite contactsMessages Business cardSending messages Translating and sending messages Sending scheduled messagesViewing incoming messages Listening to a voice messageSetting up email accounts Reading messages GmailDelete this message Hangouts Google+Labels Photos Internet Web & networkHistory ChromeLinks Sharing webpagesSyncing with other devices BluetoothPairing with other Bluetooth devices Screen MirroringSending and receiving data Samsung Link Sending filesPlaying files on a remote device Group Play Managing contents on a web storage serviceJoining Group Play Creating a group for Group PlayNFC Using additional features in a Group Play sessionBeam Making a purchase with the NFC featureReading information from an NFC tag Sending data via Android BeamSetting programme reminders Connecting to a TVWatchON Watching TVMedia MusicPlaying music Setting a song as ringtone Creating playlistsPlaying music by mood Taking photos CameraTaking a photo Camera etiquetteShooting mode Panoramic photos Tap Mode →PanoramaRecording mode Taking videosTaking a video Zooming in and out Share shotControlling the camera remotely Configuring settings for Camera Gallery ShortcutsViewing images Playing videos Viewing images using the motion featureTrimming segments of a video Editing imagesFavourite images Modifying imagesMaking image collages Setting as wallpaperDeleting images Sharing imagesTagging faces Using Tag BuddyStory Album Creating story albumsCreating albums from Gallery Creating albums by tag information Viewing story albumsDelete the image Send the image to others Setting a minimum number of photos Setting your home cityCreating albums with recommended photos Creating an event or travel albumVideo Deleting videosSharing videos YouTube Using Popup Video playerWatching videos Uploading videosFlipboard Play Store Application & media storesPlay Books Samsung Apps Galaxy AppsPlay Music Play Movies & TVPlay Games Play NewsstandUtilities MemoComposing memos Inserting multimedia files or a voice recording Browsing memosTo copy memos, press the Menu button, and then tap Copy Viewing a memoCreating events or tasks PlannerAttaching memos to a date Syncing with Google CalendarChanging calendar type Searching for events DropboxDeleting events Sharing eventsSyncing with the Samsung account CloudBacking up or restoring data Syncing with DropboxDrive Uploading filesViewing files Alarm Setting alarmsClock World clock TimerStopwatch Desk clockCalculator HealthStarting S Health Checking your health information Using the Walking mate Using the Exercise mate 108 Using the Food tracker →Weight Managing weightConfiguring settings for S Health Using S Translator TranslatorStarting a conversation with the translator Voice Recorder Recording voice memos→ Noise reduction →On Playing voice memos Managing voice memosSaving files with contextual tags Voice Hands-free modeSearching the device GoogleSearch scope Google NowVoice Search My FilesAdding shortcuts to folders Downloads TripAdvisorOptical Reader Extracting and translating text Scanning textMaps Travel & localSearching for locations Getting directions for a destinationAbout Settings SettingsWi-Fi Setting Wi-Fi sleep policySetting Network notification BluetoothWi-Fi Direct Data usageDefault messaging app Flight modeMore networks PrintingTethering and Mobile hotspot BeamScreen Mirroring Nearby devicesLock screen Lock screen widgetsScreen mode DisplayWallpaper Sounds and notifications LED indicatorCall Easy modeAnswering and ending calls Call alertsCall accessories More settingsRingtones and keypad tones Safety assistance Power saving mode AccessoriesAccessibility Language and input DefaultLanguage Samsung keyboardVoice input Google voice typingText-to-speech options Motions and gesturesPointer speed Air gestureSmart screen MotionPalm motion Voice control Air viewAdd account CloudBackup and reset LocationSecurity Security policy updates Set up SIM card lockBattery Default applicationsApplication manager StorageGoogle Settings Date and timeAbout device Your device displays network or service error messages TroubleshootingTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost English EU /2015. Rev.1.0
Related manuals
Manual 143 pages 11.72 Kb Manual 143 pages 15.39 Kb Manual 732 pages 10.32 Kb Manual 147 pages 52.15 Kb Manual 147 pages 50.95 Kb Manual 147 pages 46.06 Kb Manual 157 pages 4.12 Kb Manual 157 pages 31.12 Kb Manual 157 pages 42.47 Kb Manual 157 pages 28.92 Kb Manual 143 pages 739 b Manual 144 pages 37.25 Kb Manual 143 pages 42.88 Kb Manual 224 pages 34.36 Kb Manual 147 pages 52.55 Kb Manual 158 pages 35.99 Kb Manual 143 pages 60.4 Kb Manual 147 pages 46.66 Kb Manual 157 pages 30.51 Kb Manual 143 pages 27.73 Kb Manual 157 pages 42.35 Kb Manual 147 pages 40.68 Kb Manual 147 pages 21.55 Kb Manual 147 pages 11.48 Kb Manual 147 pages 20.46 Kb Manual 157 pages 41.75 Kb Manual 157 pages 54.09 Kb Manual 157 pages 1.18 Kb Manual 143 pages 35.67 Kb Manual 143 pages 39.96 Kb Manual 143 pages 62.89 Kb Manual 143 pages 3.54 Kb Manual 147 pages 16.14 Kb Manual 147 pages 28.35 Kb Manual 157 pages 19.27 Kb Manual 147 pages 319 b Manual 157 pages 39.39 Kb Manual 143 pages 40.45 Kb Manual 143 pages 17.72 Kb Manual 157 pages 17.62 Kb Manual 147 pages 35.36 Kb Manual 157 pages 14.25 Kb Manual 143 pages 33.96 Kb

GT-I9295ZBAATO, GT-I9295ZAASEB, GT-I9295ZOASEB, GT-I9295ZAAATO, GT-I9295ZOAATO specifications

The Samsung GT-I9295 series, commonly known as the Galaxy S4 Active, is a rugged smartphone that combines style with resilience. Released in 2013, the GT-I9295 models (ZAANEE, ZOANEE, MOANEE, and ZBANEE) were designed to cater to users with active lifestyles who require durability without compromising on performance.

One of the standout features of the Galaxy S4 Active is its IP67 certification, which signifies its resistance to dust and capability to withstand submersion in water up to 1 meter for 30 minutes. This makes it an ideal companion for outdoor adventures, whether it's hiking, swimming, or engaging in other water-related activities. The phone's robust design features reinforced corners and a tough plastic back, providing added protection against drops and impacts.

In terms of display, the S4 Active is equipped with a 5-inch Full HD TFT LCD screen, providing vibrant colors and sharp images. The resolution of 1080 x 1920 pixels ensures that media consumption, such as watching videos or playing games, is an enjoyable experience. The device also features Samsung's TouchWiz UI, which enhances user interaction with intuitive gestures and customizable home screens.

The GT-I9295 series runs on Android 4.2.2 (Jelly Bean) and is powered by a Qualcomm Snapdragon 600 processor, consisting of a quad-core CPU clocked at 1.9 GHz. This hardware combination guarantees smooth multitasking and efficient performance, allowing users to run demanding applications seamlessly. Coupled with 2 GB of RAM and 16 GB of internal storage (expandable via microSD), users have ample space for apps, photos, and videos.

Photography enthusiasts will appreciate the Galaxy S4 Active's 8 MP rear camera, which features HDR capabilities and can capture high-quality images even in challenging environments. The front-facing 2 MP camera is suitable for selfies and video calls.

Additionally, the device is equipped with numerous connectivity options, including Wi-Fi, Bluetooth 4.0, NFC, and 4G LTE support, ensuring users stay connected, no matter where they are. The 2600 mAh removable battery provides adequate power for day-long usage, reflecting the phone's emphasis on practicality and performance.

Overall, the Samsung GT-I9295 series stands out as a well-rounded smartphone that appeals to those seeking durability, functionality, and advanced features in one compact device.
Top Page Image Contents