Samsung GT-I9295ZOASEE, GT-I9295ZAAVIA, GT-I9295ZOATUR Touch screen responds slowly or improperly

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Troubleshooting

The touch screen responds slowly or improperly

If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly.

If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction.

The touch screen may malfunction in humid conditions or when exposed to water.

Restart your device to clear any temporary software bugs.

Ensure that your device software is upgraded to the latest version.

If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reinsert the battery and turn on the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for more than 7 seconds to reboot.

If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings ACCOUNTS Backup and reset Factory data reset RESET DEVICE ERASE EVERYTHING. Before performing the factory data reset, remember to make backup copies of all important data stored on the device.

If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

Ensure that you have accessed the right cellular network.

Ensure that you have not set call barring for the phone number you are dialling.

Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

Ensure that you are not covering the built-in microphone.

Ensure that the microphone is close to your mouth.

If using a headset, ensure that it is properly connected.

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Contents GT-I9295 About this manual Instructional icons Copyright About this manualTrademarks Table of Contents Travel & local Getting started Device layoutMaintaining water and dust resistance Getting startedButtons Package contents Installing the SIM or Usim card and battery Getting started Removing the SIM or Usim card and battery Charging the battery Charging with the chargerChecking the battery charge status Reducing the battery consumption Inserting a memory cardRemoving the memory card Turning the device on and off Formatting the memory cardHolding the device Adjusting the volumeSwitching to silent mode Locking and unlocking the deviceBasics Indicator iconsIcon Meaning Using the touch screen Tapping Finger gesturesDragging Flicking Double-tappingPinching Control motions Rotating the screenPicking up Holding to earPanning to browse Turning overTilting Palm motionsSweeping Covering Air GestureQuick glance Air browse Air moveAir View Air call-acceptSamsung Smart Pause Increasing touch screen sensitivityUsing the Multi Window panel Activating Multi WindowSharing files Using Multi Window applicationsNotifications Creating a window combinationBasics Rearranging items Home screenRearranging panels Using the setting shortcut widget Setting wallpaperUsing widgets Adding widgets to the Home screenUsing applications Applications screenHelp Installing applicationsUninstalling applications Organising with foldersEntering text Using the Samsung keyboardChanging the keyboard type Copying and pasting Entering text by voiceHandwriting Joining Wi-Fi networks Connecting to a Wi-Fi networkTurning Wi-Fi on and off Adding Wi-Fi networksAdding accounts Setting up accountsRemoving accounts Connecting as a media device Connecting with Samsung KiesConnecting with Windows Media Player Transferring filesSetting a password Setting a patternSetting a PIN Securing the deviceUpgrading with Samsung Kies Upgrading the deviceUnlocking the device Upgrading over the airPhone CommunicationMaking calls Making an international call Finding contactsDuring a call Viewing call logs Adding contactsSending a message Fixed dialling numberReceiving calls Making a video call Video callsCall forwarding During a video callManaging contacts ContactsSearching for contacts Moving contacts Displaying contactsImporting and exporting contacts Favourite contacts Contact groupsBusiness card MessagesSending messages Viewing incoming messages Sending scheduled messagesTranslating and sending messages Listening to a voice messageSetting up email accounts Gmail Reading messagesDelete this message Google+ HangoutsLabels Photos Web & network InternetLinks ChromeHistory Sharing webpagesBluetooth Syncing with other devicesScreen Mirroring Pairing with other Bluetooth devicesSending and receiving data Sending files Samsung LinkPlaying files on a remote device Managing contents on a web storage service Group PlayCreating a group for Group Play Joining Group PlayUsing additional features in a Group Play session NFCReading information from an NFC tag Making a purchase with the NFC featureBeam Sending data via Android BeamWatchON Connecting to a TVSetting programme reminders Watching TVMusic MediaPlaying music Creating playlists Setting a song as ringtonePlaying music by mood Taking a photo CameraTaking photos Camera etiquetteShooting mode Tap Mode →Panorama Panoramic photosTaking videos Recording modeTaking a video Share shot Zooming in and outControlling the camera remotely Configuring settings for Camera Shortcuts GalleryViewing images Trimming segments of a video Viewing images using the motion featurePlaying videos Editing imagesModifying images Favourite imagesDeleting images Setting as wallpaperMaking image collages Sharing imagesUsing Tag Buddy Tagging facesCreating story albums Story AlbumCreating albums from Gallery Viewing story albums Creating albums by tag informationDelete the image Send the image to others Creating albums with recommended photos Setting your home citySetting a minimum number of photos Creating an event or travel albumDeleting videos VideoSharing videos Watching videos Using Popup Video playerYouTube Uploading videosFlipboard Application & media stores Play StoreSamsung Apps Galaxy Apps Play BooksPlay Games Play Movies & TVPlay Music Play NewsstandMemo UtilitiesComposing memos Browsing memos Inserting multimedia files or a voice recordingViewing a memo To copy memos, press the Menu button, and then tap CopyPlanner Creating events or tasksSyncing with Google Calendar Attaching memos to a dateChanging calendar type Deleting events DropboxSearching for events Sharing eventsBacking up or restoring data CloudSyncing with the Samsung account Syncing with DropboxUploading files DriveViewing files Setting alarms AlarmClock Stopwatch TimerWorld clock Desk clockHealth CalculatorStarting S Health Checking your health information Using the Walking mate Using the Exercise mate 108 Using the Food tracker Managing weight →WeightConfiguring settings for S Health Translator Using S TranslatorStarting a conversation with the translator Recording voice memos Voice Recorder→ Noise reduction →On Managing voice memos Playing voice memosSaving files with contextual tags Hands-free mode VoiceSearch scope GoogleSearching the device Google NowMy Files Voice SearchAdding shortcuts to folders TripAdvisor DownloadsOptical Reader Scanning text Extracting and translating textSearching for locations Travel & localMaps Getting directions for a destinationWi-Fi SettingsAbout Settings Setting Wi-Fi sleep policyWi-Fi Direct BluetoothSetting Network notification Data usageMore networks Flight modeDefault messaging app PrintingBeam Tethering and Mobile hotspotLock screen Nearby devicesScreen Mirroring Lock screen widgetsDisplay Screen modeWallpaper LED indicator Sounds and notificationsAnswering and ending calls Easy modeCall Call alertsMore settings Call accessoriesRingtones and keypad tones Safety assistance Accessories Power saving modeAccessibility Language DefaultLanguage and input Samsung keyboardGoogle voice typing Voice inputPointer speed Motions and gesturesText-to-speech options Air gestureMotion Smart screenPalm motion Add account Air viewVoice control CloudLocation Backup and resetSecurity Set up SIM card lock Security policy updatesApplication manager Default applicationsBattery StorageDate and time Google SettingsAbout device Troubleshooting Your device displays network or service error messagesTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost English EU /2015. Rev.1.0
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GT-I9295ZBAATO, GT-I9295ZAASEB, GT-I9295ZOASEB, GT-I9295ZAAATO, GT-I9295ZOAATO specifications

The Samsung GT-I9295 series, commonly known as the Galaxy S4 Active, is a rugged smartphone that combines style with resilience. Released in 2013, the GT-I9295 models (ZAANEE, ZOANEE, MOANEE, and ZBANEE) were designed to cater to users with active lifestyles who require durability without compromising on performance.

One of the standout features of the Galaxy S4 Active is its IP67 certification, which signifies its resistance to dust and capability to withstand submersion in water up to 1 meter for 30 minutes. This makes it an ideal companion for outdoor adventures, whether it's hiking, swimming, or engaging in other water-related activities. The phone's robust design features reinforced corners and a tough plastic back, providing added protection against drops and impacts.

In terms of display, the S4 Active is equipped with a 5-inch Full HD TFT LCD screen, providing vibrant colors and sharp images. The resolution of 1080 x 1920 pixels ensures that media consumption, such as watching videos or playing games, is an enjoyable experience. The device also features Samsung's TouchWiz UI, which enhances user interaction with intuitive gestures and customizable home screens.

The GT-I9295 series runs on Android 4.2.2 (Jelly Bean) and is powered by a Qualcomm Snapdragon 600 processor, consisting of a quad-core CPU clocked at 1.9 GHz. This hardware combination guarantees smooth multitasking and efficient performance, allowing users to run demanding applications seamlessly. Coupled with 2 GB of RAM and 16 GB of internal storage (expandable via microSD), users have ample space for apps, photos, and videos.

Photography enthusiasts will appreciate the Galaxy S4 Active's 8 MP rear camera, which features HDR capabilities and can capture high-quality images even in challenging environments. The front-facing 2 MP camera is suitable for selfies and video calls.

Additionally, the device is equipped with numerous connectivity options, including Wi-Fi, Bluetooth 4.0, NFC, and 4G LTE support, ensuring users stay connected, no matter where they are. The 2600 mAh removable battery provides adequate power for day-long usage, reflecting the phone's emphasis on practicality and performance.

Overall, the Samsung GT-I9295 series stands out as a well-rounded smartphone that appeals to those seeking durability, functionality, and advanced features in one compact device.