Samsung UE55K5600AWXXN, UE40K6379SUXZG manual Cant Hear the Sound Clearly, Testing the sound

Page 73

I Can't Hear the Sound Clearly

When the TV has difficulties with sound, these steps may help resolve the problem.

Testing the sound

Settings Support Self Diagnosis Start Sound Test Try Now

If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.

The problem

 

 

Try this!

There is no sound or the

Check the volume control of the device (cable or satellite box, DVD, Blu-ray,

sound is too low at maximum

etc.) connected to your TV.

 

volume.

 

 

 

 

 

 

 

 

Set

Settings Sound Select Speaker to TV Speaker.

 

If you are using an external device, check the device’s audio output option. (For

 

example, you may need to change your cable box’s audio option to HDMI if the

The picture is good but there

box connected to your TV is using an HDMI cable.)

To listen to the computer sound, connect the external speaker to the

is no sound.

computer’s audio output connector.

 

 

If your TV has a headphone jack, make sure there is nothing plugged into it.

 

Reboot the connected device by disconnecting and then reconnecting the

 

device’s power cable.

 

 

 

 

Make sure that the audio cable is connected to the correct audio output

 

connector on the external device.

The speakers are making an

For antenna or cable connections, check the signal information. A low signal

odd sound.

level may cause sound distortions.

 

Run Start Sound Test (

Settings Support Self Diagnosis Start

 

Sound Test).

 

 

 

 

 

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Contents Serial No ManualContents TV Viewing Picture and Sound Troubleshooting Using Smart Hub Using Smart HubSettings SourceConnecting an Antenna Aerial Connecting Internet network Connecting to the InternetEstablishing a wired Internet connection Settings Network Open Network Settings Try NowChecking the internet connection status Establishing a wireless Internet connectionChanging the name of the TV on a network Troubleshooting wired Internet connectivity issues Try Now Troubleshooting Internet Connectivity IssuesWireless network connection failed Troubleshooting wireless Internet connectivity issuesUnable to connect to a wireless router Connecting Video Devices Audio Input and Output Connections Connecting with an Hdmi ARC cableConnection Guide Source Connection Guide Connecting Bluetooth DevicesConnecting through the Hdmi port ― Screen sharing Connecting a ComputerConnecting through the Smart View app ― Content sharing Using Smart View Screen Mirroring or contents sharing Connecting a Mobile DeviceConnecting a mobile device via Smart View App Changing the input signal Switching between external devices connected to the TVUsing additional functions Editing external devicesConnection notes for Hdmi Connection NotesConnection notes for audio devices Settings Sound Select Speaker to Audio OutConnection notes for computers Connection notes for mobile devicesAbout the Samsung Smart Remote Page Connecting a Bluetooth keyboard and gamepad Connecting a USB keyboardUsing the keyboard Controlling the TV with a Keyboard or GamepadSetting up the keyboard Entering Text using the On-Screen Qwerty KeypadSmart Hub Displaying Home Screen Resetting Smart Hub Testing Smart Hub connectionsLaunching Smart Hub automatically Launching the last used app automaticallyCreating a Samsung account using a Facebook account Using a Samsung accountCreating a Samsung account Signing in to a Samsung accountSettings System Samsung Account Payment Info Using the Apps ServiceSettings System Samsung Account Remove Account Managing payment information saved on the TVManaging purchased or installed apps Installing and running an appInstalling an app Launching an appRemoving an app Moving appsUpdating apps Locking and unlocking appsUsing other app features and functions Using the e-ManualUsing the buttons in the e-Manual Launching the e-ManualPlaying pictures/video/music Try Now Using the Web BrowserFunctions on the media content list screen Playing media contentPlaying media content saved on a USB device Viewing Digital Broadcast Information at a Glance Using the guideLive TV Guide Try Now Checking digital channel signal info and strength Changing the broadcast signalRecording Programmes Recording programmesManaging the schedule recording list Canceling a schedule recordingViewing recorded programmes Setting up a schedule viewing for a channel Setting Up a Schedule ViewingUsing the Channel List Using TimeshiftLive TV Channel List Try Now Removing registered channels Editing channelsEditing registered channels Creating a Personal Favourites ListRegistering channels as favourites Viewing and selecting channels on favourites lists only Editing a Favourites ListRemoving channels from a favourites list Rearranging a favourites listSettings Picture Special Viewing Mode Sports Mode Try Now Making Sports programmes More Realistic with Sports ModeWhen Audio Description is On Extracting highlights automaticallyConfiguring advanced broadcasting settings Viewing a game recorded in sports modeTV-Viewing Support Functions Scanning for available channelsTuning broadcast signals manually Setting the country areaSelecting the broadcast audio language Selecting a LanguageTuning digital channels Fine-tuning analog broadcastsTuning analogue channels Transferring channel listChanging teletext language Setting satellite systemShowing common interface menu Choosing a picture mode Adjusting the Picture QualityConfiguring advanced picture settings Viewing a picture-in-picture PIP Picture Support FunctionsChanging the picture size Changing the picture size in 43 or Screen Fit modeChanging the picture size automatically Choosing a sound mode Adjusting the Sound QualityConfiguring advanced sound settings Adjusting the picture size and/or positionSelecting speakers Using the Sound Support FunctionsListening to the TV through Bluetooth devices Creating surround effect through Multiroom speaker Listening to the TV through a Multiroom speakerSetting the current time Setting the Time and Using the TimerUsing the sleep timer Using the timersTurning on the TV using the on timer Turning off the TV using the off timerPreventing screen burn Using Anynet+ HDMI-CECReducing the energy consumption of the TV Connect an HDMI-CEC-compliant device to the TV Read before connecting an Anynet+ HDMI-CECUpdating the TV’s software to the latest version Updating the TV’s SoftwareUpdating through the Internet Updating through the USB deviceUpdating the TV automatically Protecting the TV from Hacking and Malicious CodeChecking the TV and connected storage for malicious code Scanning viruses in real timeRunning the accessibility functions Using Other FunctionsWatching TV broadcasts with subtitles Selecting the broadcasting subtitle languageAudio Description Adjusting the menu transparencyWhite text on black background high contrast Enlarging font for the visually impairedSetting up a password Configuring advanced system settingsChanging the menu language Checking NotificationsSettings Broadcasting Programme Rating Lock Try Now Using the TV as a display model for retail storesSettings System Expert Settings Usage Mode Try Now Program Rating LockRestoring the TV to the factory settings Running Data Service AutomaticallyEnabling game mode Settings Support Self Diagnosis Reset Try NowSettings Broadcasting Expert Settings Using a TV Viewing Card CI or CI+ CardHbbTV Pressing the TTX/MIX button in a toggling mannerUsing the CI or CI+ Card Connecting the CI or CI+ Card via Common Interface slotContact your service provider Displayed, indicating the channel list is updatedTeletext Feature Page Settings Support Remote Management Try Now What Does Remote Service Do?Getting Support Getting support through Remote ManagementFinding the contact information for service There Is a Problem with the PictureRequesting service Testing the pictureSettings System Eco Solution Energy Saving Mode or Eco Sharpness, and Colour settings Settings Support Self Diagnosis Start Sound Test Try Now Testing the soundCant Hear the Sound Clearly My Computer Wont Connect There Is a Problem with the BroadcastNetwork Status Cant Connect to the InternetService Data ServiceAnynet+ HDMI-CEC Isnt Working Schedule Recording/Timeshift Function Isnt WorkingPage Want to Reset the TV Have Trouble Launching/Using AppsMy File Wont Play Under Self Diagnosis isnt Other IssuesAd appears on the screen Before using the recording and schedule recording functions Before Using the Recording and Timeshift FunctionsSystem Time Clock Two later than the specified timeBefore using the timeshift function Read Before Using the Web Browser Read Before Using AppsActiveX is not supported Commerce for online purchases is not supportedThose options ProperlyLimitations on use of photo, video, and music files Try Now Read Before Playing Photo, Video, or Music FilesSupported internal subtitles Supported external subtitlesSupported music formats and codecs Supported image formats and resolutionsSvaf Supported video codecsVideo decoders Other restrictionsAudio decoders Picture sizes and input signals Read After Installing the TVRead before setting up a wireless Internet connection Installing an anti-theft lockPrecautions for wireless Internet Wireless security protocolsIndicator turning on Read Before Connecting a Computer Supported ResolutionsVesa DMT CEA-861 Supported Resolutions for Video SignalsRestrictions on using Bluetooth Read Before Using Bluetooth DevicesCEA-861 DVI Buttons and Functions Picture Off Plays the multimedia content files only with the screen offRotate left / Rotate right Rotates the photo left or right directionButtons and functions available while using sports mode Recording Time Dual PlayStarts instant recording of the current programme Stop Recording, Stop Timeshift / Go to Live TVLicence
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UE49K6550AUXRU, UE32K5550AUXRU, UE32K5550BUXRU, UE55K5510AKXXU, UE55K5515AKXXE specifications

The Samsung UE40K5550AUXRU, UE32K5500AUXRU, UE40K5500AUXRU, UE55K5500AUXRU, and UE49K5550AUXRU are part of Samsung’s innovative K5500 series of Smart TVs, renowned for their cutting-edge features and impressive technology that enhance the viewing experience. These models showcase a blend of performance, design, and functionality, making them standout options for various home setups.

One of the primary features of these televisions is their Full HD resolution, providing vivid detail and clarity for both television shows and movies. With a resolution of 1920 x 1080 pixels, viewers can enjoy high-quality imagery that brings content to life. The series employs Samsung’s advanced Picture Quality Improvement technology, which boosts color accuracy and contrast, ensuring that every scene is rendered in vibrant color and sharp detail.

Smart TV functionality is another hallmark of the K5500 series. These models come equipped with Samsung’s Tizen operating system, which allows users to access a wide array of online streaming services, including Netflix, YouTube, and Hulu, right from their TV. The intuitive Smart Hub interface simplifies navigation and provides easy access to apps, games, and more, making it effortlessly easy to customize the viewing experience.

In terms of design, the K5500 series boasts sleek and modern aesthetics with slim bezels, allowing for a more immersive viewing experience. The overall slim profile makes these TVs an attractive addition to any room, fitting seamlessly into various decor styles.

Furthermore, the series utilizes HDR (High Dynamic Range) technology, enabling a wider color spectrum and enhanced contrast. This feature results in deeper blacks and brighter whites, making it easier for viewers to appreciate the nuances in darker scenes or fast-paced action sequences.

The Samsung UE40K5550AUXRU, UE32K5500AUXRU, UE40K5500AUXRU, UE55K5500AUXRU, and UE49K5550AUXRU also support various connectivity options, including HDMI and USB ports, allowing for easy connection to external devices such as gaming consoles, Blu-ray players, and sound systems.

Additionally, with features like ConnectShare, users can enjoy their favorite media stored on USB devices without needing additional equipment. For audio, these models integrate Dolby Digital Plus technology, enhancing sound quality to complement the stunning visuals.

Overall, the Samsung K5500 series combines innovative technology with user-friendly features, making it a compelling choice for those looking to elevate their home entertainment experience. With a range of screen sizes available, there is a model to fit every space and preference.
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