Samsung UE55H6500SLXXH, UE75H6470SSXZG manual Troubleshooting Wireless Internet Connectivity Issues

Page 63

Troubleshooting Wireless Internet Connectivity Issues

Wireless network connection failed, Try Now Try Now

Selected wireless router not found. Go to Network Settings and select the correct router.

Unable to connect to a wireless router Try Now Try Now

Check the following:

111Check if the router is turned on. If it is, turn it off and on again.

222Enter the correct security key if required.

IP auto setting failed Try Now

Do the following or configure the IP Settings manually.

111Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.

222Enter the correct security key if required.

333If this does not work, contact your Internet Service Provider for more information.

Unable to connect to the network Try Now

Do the following:

111Check all IP Settings.

222Enter the correct security key if required.

333If this does not work, contact your Internet Service Provider for more information.

Connected to a local network, but not to the Internet Try Now

111Make sure that the Internet LAN cable is connected to the router's external LAN port.

222Check the DNS values in the IP Settings.

333If the problem persists, contact your Internet Service Provider.

Network setup is complete, but unable to connect to the Internet Try Now

If the problem persists, contact your Internet Service Provider.

Image 63
Contents Manual Contents Smart Features TV Viewing and Recording Features General Troubleshooting Samsung Smart TV Using the Smart TVSetting up Smart Hub Downloading applications Setting up Voice Control Using Voice ControlSetting up Motion Control Using Motion ControlSamsung Smart Control Using the Samsung Smart ControlUsing the Samsung Smart Control Entering option menu using Samsung Smart Control Activating Football Mode Using the Football ModeUsing the Multi-Link Screen Using the Multi-Link ScreenRunning Editing Channel Editing channelsSorting the channel list Connecting Aerial Hdmi Video Device ConnectionConnecting Hdmi Connecting Component Connecting External Input Connecting Scart TV Audio through the External Speakers Connecting Hdmi ARCConnecting Digital Audio Optical Connecting Headphone Connecting Audio Output Connecting to a Computer Connecting Hdmi Port Connecting Hdmi DVI Port Connecting Home Network Dlna Connecting Samsung LinkConnecting with a Mobile Device Allow/Reject the connection via mobile devices Connecting via a mobile deviceMobile Device Screen on TV Screen Mirroring Not searching for the TV on mobile devices111 Network Wi-Fi Direct Try NowConnecting via Smart View Network Device Name Try Now Input Signal SelectionUniversal remote setup Name of TV on NetworkInserting Batteries into Samsung Smart Control When you see this alarm icon on the screenReconnecting Samsung Smart Control Pairing Samsung Smart ControlButton Functions Using Samsung Smart ControlColours and shape may vary depending on the model Search Additional Functions Using the TV by Moving the Samsung Smart ControlUsing the TV with the Touchpad Menu Access & Item SelectionMoving the Focus/Pointer Displaying the Context-sensitive Menu on Smart Hub Moving to the Smart Hub panelScrolling on the Web Browser Info Dual System Universal Remote Setup Try Now Setting Up the Universal Remote ControlUsing the TV Remote Controlling External Devices with the TV RemoteExternal Device Registration Universal Remote Features System Device Manager Keyboard Settings Try Now Connecting a KeyboardConnecting a USB Keyboard Connecting a Bluetooth KeyboardKeyboard type Using the KeyboardSwitch Input Language Changing Keyboards Try NowSystem Device Manager Mouse Settings Try Now Connecting a MouseConnecting a USB Mouse Connecting a Bluetooth MousePrimary Button Using the MouseChanging Mice Try Now Changing Mouse Buttons and Pointer Speed Try NowUsing Additional Functions Entering Text Using QwertyConnecting a LAN Cable Establishing a Wired Internet ConnectionNetwork Network Settings Connecting to a Wired Internet Network AutomaticallyConnecting to a Wired Internet Network Manually Network Network Settings Try Now Settings NetworkIP Settings Connecting to a Wireless Internet Network Automatically Establishing a Wireless Internet ConnectionWireless network Connecting to a Wireless Internet Network Manually111 222 Connecting to a Wireless Internet Network with WPSNo network cable found Try Now Try Now Troubleshooting Internet Connectivity IssuesTroubleshooting Wired Internet Connectivity Issues IP auto setting failed Try NowTroubleshooting Wireless Internet Connectivity Issues Wireless network connection failed, Try Now Try NowUnable to connect to a wireless router Try Now Try Now Supported Telecom and Model Name Mobile NetworkNetwork Network Status Try Now Checking the Internet Connection StatusMultiple Functions on a Single Screen Using Multi-Link ScreenSelecting a Feature Changing the Channel/VolumeSupport Self Diagnosis Smart Hub Connection Test Testing Smart Hub connectionsSmart Hub Smart Hub Open Smart Hub Try NowSetting your favourite item Opening the Home ScreenDeleting browsing history Using the Smart Hub Tutorial Resetting Smart HubMoving to the Panel Screen Using Smart Hub with Samsung Account Creating a Samsung AccountSmart Hub Samsung Account Try Now Navigate to Smart Hub Samsung Account and select Log Creating a Samsung Account using a Facebook AccountSmart Hub Samsung Account Log Signing into Samsung AccountLogging into and Saving a Samsung Account Easily Logging Into Your Samsung Account Saved on the TVLinking an App Account Disconnecting a Linked AccountSmart Hub Samsung Account Link Service Accounts Linking My Samsung and App AccountsSmart Hub Samsung Account Remove Accounts from TV Changing and Adding Information to Samsung AccountDeleting All Samsung Accounts from the TV Smart Hub Samsung AccountUsing the Games Panel Using Pop-Up Menu FunctionsInstalling and Running a Game Quickly Installing Games Installing an App in the Detailed Game Information ScreenLaunching a Game Rating/Sharing/Reviewing a Game Managing Downloaded or Purchased GamesUpdating a Game Removing a GameUsing Samsung Apps Panel Using Pop-Up Menu Functions Installing an App Quick InstallationInstalling an App from the Detailed App Information Screen Manual Default AppsUsing Web Browser Web Browser Launching an AppCommand and Status Bar at a Glance Zoom Zoom in or out of the current web Browsing PreferencesAdd to Bookmark SearchPIP Settings Rearranging Apps on the Samsung Apps ScreenPrivate browsing on / Private browsing off Removing Multiple Apps Removing an App from the TVRating/Reviewing an App Removing an AppEnabling Automatic Tickers Samsung Apps FeaturesSetting Auto App Update Updating an AppUsing an App while Watching TV Setting Push NotificationUsing On TV Panel Page Viewing Detailed Programme Information Receiving Automatic Notifications Configuring On TV SettingsRemoving Adult Content from the Recommended List Smart Hub On TV Settings Settings On TVUsing Films and TV Shows Panel Using Pop-Up Menu Functions Restricting Purchased Content Viewing Watching a Movie/TV ProgrammeSmart Hub VOD Rating Lock Rating and Sharing a Purchased Content Rating ContentSharing With SNS Multimedia Playing Photos, Videos, and Music MultimediaPlaying Media Content from a USB Device Safely Removing a USB DeviceSelect Disconnect USB Device from the list Allowing Connection with a Computer/Mobile Device Playing Multimedia Content Saved in a Computer/Mobile DeviceWhen Connected through Samsung Link When Connected through Home Network DlnaPlaying Media Content from a Storage Service Buttons and Functions Available while Viewing Photos Pause / PlayPrevious / Next Rewind / Fast Forward Buttons and Functions Available while Watching VideoSeconds Shuffle Buttons and Functions Available while Playing MusicOptions Functions on the Media Content List ScreenFilter Sort bySystem Voice Control TV Control using your VoiceUsing the Voice Recognition Tutorial Enabling Voice ControlLearning Voice Control Basics Changing Voice Control LanguageSystem Voice Control Language Using the Voice Interaction function Interactively Enabling/Disabling TV VoiceEnabling TV Voice in Selected Voice Gender System Motion Control TV Control using MotionsTesting Ambient Illumination Using the TV Camera Checking Illumination Motion Control Environment CheckSystem Motion Control Motion Control Using Motion Control TutorialActivating Motion Control Learning Motion Control BasicsSmall circle may not be recognised by the TV Showing and Hiding Animated Motion Guide Adjusting Pointer SpeedMotion Control Layout on the TV Screen Motion Control Screen LayoutMotion Control Layout on the Smart Hub Screen Displaying Hidden Icons When Using Smart Hub Registering Your Face to Your Samsung Account Signing in with Face RecognitionSigning into Samsung Account with Your Face Changing Login Method to Face RecognitionUsing the Guide Digital Broadcast Information at a GlanceBroadcasting Guide Try Now EPG Checking the Current Programme Info Change the Broadcast SignalDigital Signal Info and Strength Support Self Diagnosis Signal Information Try NowRecording Programmes Creating a USB Recording DeviceOn TV Recorded TV or Multimedia USB Drive Managing USB Recording Devices Schedule Recording option on a Specified Date and Time Recording ProgrammesInstant Recording Instant and Schedule Recording options from the GuideButtons and Functions Available While Recording a Programme Broadcasting Schedule Manager Managing the Schedule Recording ListDeleting Schedule Recording Sessions Editing Schedule Recording SessionsStop Available Buttons and Features while Playing RecordingsViewing Recorded Programmes ZoomLive TV Highlights PlayerSubtitle Settings Managing Recorded Files Saved File List FeaturesAnalogue Channel Schedule Viewing Setting Up a Schedule ViewingSetting Up Schedule Viewing Digital Channel Schedule ViewingManaging the Schedule Viewing List Deleting Schedule Viewing SessionsEditing Schedule Viewing Sessions Using Timeshift Go to Live TV / Stop TimeshiftPause Broadcasting Channel List Try Now Using the Channel ListRemoving Registered Channels Registering, Removing, and Editing ChannelsRegistering and Removing Channels Editing Registered ChannelsEnabling/Disabling Password Protection on Channels Locking/ Unlocking ChannelsEdit Channel Number Registering Multiple Channels as Favourites Creating a Personal Favourites ListRegistering a Channel as Favourites Registering the Current Channel as a FavouritesEdit Favourites Features Viewing Favourites List Channels OnlyEditing a Favourites List Rearranging a Favourites List Removing Registered Channels from a Favourites ListCopying a Favourites List to a Different Favourites List Renaming a Favourites ListEnabling Football Mode Adding Realism to SportsExtracting Highlights Automatically Rewind Functions Available in Football ModeManual Highlight RecordGo to Social TV / Social TV Viewing a Sports Event Recorded in Football ModeFast Forward Watch Live TV at the same timeTV-Viewing Support Features Showing SubtitlesSubtitle Options Digital Text Broadcasting Channel Settings Teletext LanguageBroadcasting Channel Settings Digital Text Changing Teletext LanguagePIP Broadcast Viewing Scanning for Available Channels Adult genre enabling Selecting the Broadcast Audio OptionsAudio Description Genre SelectionUsing the Channel Settings Manual TuningCountry Area Analogue Channel Tuning Fine-Tuning the ScreenWhen Aerial Source is set to Terrestrial or Cable Digital Channel TuningTransfer Channel List Delete CAM Operator ProfileSatellite System Page Application Info Common InterfaceBroadcasting Common Interface CI Menu CAM video transcodingChoosing the Right Picture Mode for the Viewing Environment Changing the Picture Mode and Adjusting the Picture QualityAdjusting the Picture Quality for Each Picture Mode Fine-Tuning Each Picture Mode Advanced Settings Motion Lighting Try Now White Balance Try NowAdjusting the Picture for Easier Viewing Picture Options Cinema Black Film Mode Try NowMotion Plus Try Now LED Clear MotionViewing in 3D Starting 3DPicture 3D Picture 3D 3D Mode Changing the 3D ModeAdjusting the 3D Effect Picture PIP Picture Support FunctionsChoosing the Right Screen Size Changing the Picture Size and PositionResetting the Picture Mode Settings Adjusting the Screen PositionAdjusting the 43 Screen Size Choosing the Right Sound Mode for the Environment Changing the Sound Mode and Using Sound EffectsEqualiser Try Now Using Sound EffectsSound Sound Effect Try Now DTS TruDialog Try NowDesignating the TVs Installation Type Sound Support FunctionsSelecting Speakers Speaker Test Sound Speaker Settings TV Speaker Multiroom LinkVolume Level Multiroom LinkEnabling the Sound Additional Settings Sound Reset Sound Try Now Listening to 3D Audio in 3D ModeResetting All Sound Settings Auto Volume Try NowIf the Clock is Wrong in Auto Mode Setting the Time and Using the TimerSetting the Current Time Setting the Clock using Digital Broadcast InfoUsing the Timers Using the Sleep TimerTurning On the TV using On Timer Turning Off the TV Using Off Timer System Time Off Timer Try Now Timer OffMusic / Photo Using the Screen Burn Protection and Energy Saving Features Using Energy Saving FeaturesPreventing Screen Burn Auto Turn Off Try Now Using Anynet+ HDMI-CECSetting Up Anynet+ HDMI-CEC System Anynet+ HDMI-CEC Try NowAnynet+ HDMI-CEC Using Anynet+ HDMI-CECAccessing the External Devices Menu Selecting an External DeviceLaunching the e-Manual Using the e-ManualAdditional e-Manual Features Loading Pages using KeywordsLoading Pages from the Index Using History to Load Previously Read PagesAccessing the Menu from the e-Manual Try Now Updating the e-Manual to the Latest VersionUpdating Software using a USB connection Updating the SoftwareUpdating Software over the Internet Select Support Software Update Auto update Enabling Automatic Software UpdatesSoftware update via satellite channel Support Software Update Auto update Try NowAutomatically Adding malicious code to the Blocked List Automatically Scanning when the TV is Powered OnProtecting the TV from Hacking and malicious code Checking the TV and Connected Storage MediaChannel List Source Guide On TV Voice Control TV menu Using Other FunctionsSystem Accessibility Voice Guide Enabling Voice Guide for the Visually ImpairedEnabling the High Contrast Adjusting the Menu TransparencyChecking Notifications Setting Up a PasswordExpanding the Smart Hubs Focus Area Changing the Menu LanguageEnabling Game Mode Programme Rating LockEnjoying Rich Colours and Superior Picture Quality BD Wise Locking/Unlocking the Panel Keys Showing/Hiding the Samsung Logo while BootingEnabling the TV to Boot Faster Enabling/Disabling Sound FeedbackSystem DivX Video On Demand Try Now Turning the TV into a Display Model for retail stores Restoring the TV to the Factory SettingsSupport Self Diagnosis Reset Try Now Support Use Mode Try NowBroadcasting Channel Settings Auto Run Data Service Data ServiceAuto Run Data Service Using Data ServiceHbbTV Connecting to a TV Viewing Card slot Using the CI or CI+ CardTo connect the CI CARD, follow these steps To connect the CI Card Adapter, follow these steps Using the CI or CI+ Card Teletext Feature Typical Teletext Support Remote Management Try Now What Does Remote Service Do?Getting Support Support through Remote ManagementHow Does it Work? Support Contact Samsung Try Now There is a problem with the screenFinding the Information You Need for Service Testing the PictureSharpness, Colour, and Tint G/R settings Jacks are plugged into their proper connectorsAuto Tuning function Testing the Sound Cant hear the sound clearlySupport Self Diagnosis Sound Test Try Now Testing 3D Picture Quality Cant see 3D images clearlySupport Self Diagnosis 3D Picture Test There is a problem with the broadcast Computer wont connectCant connect to the Internet Service Performance Test Schedule Recording/Timeshift function isnt WorkingAnynet+ HDMI-CEC isnt working Am having trouble launching/using apps Want to reset the TVMy file wont play Signal Information Other IssuesProblem Try this POP TV’s internal Banner ad appears on Before Using the Recording and Timeshift Functions Before Using the Recording and Schedule Recording FunctionsClock Before the Using Timeshift Function Recommendation Disclaimer Recommendation with Voice InteractionRecommendation 3D Precautions Read Before Using 3D Viewing ModePage Safety Precautions Hdmi Supported Resolutions for each 3D ModeComputer via Hdmi Cable ComponentDigital Channel Videos/PhotosFace Recognition Read Before Using Voice, Motion, or Face RecognitionPrecautions for Voice, Motion and Face Recognition Using the TV CameraVoice Control Motion ControlRequirements for Using Voice, Motion, or Face Recognition Requirements for Using Voice RecognitionRequirements for Using Motion Recognition Requirements for using Face Recognition Read Before Using Samsung Apps Web Browser Restrictions Page Storage Device File Transfers Photo, Video, and Music File LimitationsSupported Internal Subtitles Supported External SubtitlesSupported Music Formats and Codecs Supported Image Formats and ResolutionsSupported Video Codecs Other Restrictions Video DecodersAudio Decoders Restrictions to PIP Picture-in-Picture RestrictionsRead After Installing the TV Picture Sizes and Input SignalsInstalling an Anti-Theft Kensington Lock Read Before Setting Up a Wireless Internet Connection Wireless Internet PrecautionsWireless Security Protocols IBM Computer Connection PrecautionsVesa DMT LED 4500 series Supported Video Resolutions Licence Page Glossary
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UE48H5500AKXRU, UE40H7000ATXRU, UE48H6500ATXMS, UE32H4570AUXUZ, UE40H6400AKXMS specifications

The Samsung UE32H4500AWXXN and its closely related models, including the UE32H4515AKXXE, UE32H4500AWXZF, UE32H4510AWXZF, and UE32H4510AWXXN, represent an appealing selection of compact, high-performance LED televisions tailored for a variety of viewing environments. With screen sizes of 32 inches, these models are particularly suited for bedrooms, smaller living spaces, or even for incorporation into home offices.

At the core of their appeal is Samsung's commitment to high-definition viewing. These television sets feature a Full HD resolution of 1920 x 1080 pixels, providing viewers with a crisp and clear picture quality that enhances the enjoyment of movies, shows, and gaming. The high pixel density ensures that images appear sharper, while vibrant colors are rendered effectively due to Samsung’s advanced color enhancement technologies.

Further enriching the viewing experience, these models are equipped with Samsung’s Wide Color Enhancer Plus technology, which significantly broadens the color spectrum displayed on screen. This feature results in more vivid and true-to-life imagery, making it easier for viewers to lose themselves in their favorite content.

In terms of sound, the UE32H series incorporates Dolby Digital Plus technology, which optimizes the audio experience by delivering clear and powerful sound. Coupled with a total audio output of 20 watts, these televisions ensure that dialogues are crisp and effects resonate well, creating a well-rounded acoustic experience.

Smart features are another highlight of these models. With integrated Samsung Smart Hub functionality, users can easily access a variety of streaming services, apps, and internet browsing capabilities. This allows users to enjoy popular content directly without needing external devices, enhancing convenience.

The design of the UE32H series is sleek and modern, characterized by slim bezels that maximize the screen real estate while maintaining a stylish aesthetic. Additionally, these televisions come with multiple connectivity options, including HDMI and USB ports, facilitating easy connections to other devices such as gaming consoles, Blu-ray players, or external storage.

In summary, the Samsung UE32H4500AWXXN and its variants provide a robust package of features that blend visual and audio excellence with user-friendly smart capabilities. These televisions are perfect for anyone looking to enhance their entertainment experience in a compact form factor without compromising on quality.