Samsung SM-G386FZWAHUI Troubleshooting, Your device displays network or service error messages

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Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. Contact your service provider for more details.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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Contents SM-G386F About this manual About this manual Instructional icons CopyrightTrademarks Table of Contents Travel & local Device layout Getting startedButtons Package contents Installing the SIM or Usim card and battery Insert the battery Replace the back cover Removing the SIM or Usim card and battery Charging with the charger Charging the batteryChecking the battery charge status Inserting a memory card Reducing the battery consumptionRemoving the memory card Formatting the memory card Turning the device on and offSwitching to silent mode Adjusting the volumeHolding the device Locking and unlocking the deviceIndicator icons BasicsIcon Meaning Using the touch screen Finger gestures TappingTapping and holding Double-tapping DraggingPinching FlickingRotating the screen Control motionsTurning over Picking upNotifications Home screen Changing the Home screen modeRearranging items Adding an application iconRearranging panels Setting wallpaperUsing the setting shortcut widget Using widgetsLocked screen Adding widgetsOpening an application Using applicationsOpening from recently-used applications Applications screenClosing an application Rearranging applicationsUninstalling applications Installing applicationsHelp Sharing applicationsEntering text Using the Samsung keyboardChanging the keyboard type Changing the keyboard layoutEntering text by voice Changing language keyboardsHandwriting Turning Wi-Fi on and off Connecting to a Wi-Fi networkJoining Wi-Fi networks Adding Wi-Fi networksForgetting Wi-Fi networks Setting up accountsAdding accounts Removing accountsTransferring files Connecting with Samsung KiesConnecting as a media device Connecting with Windows Media PlayerSetting a face unlock Securing the deviceSetting a face and voice unlock Setting a patternSetting a PIN Upgrading the device Setting a passwordUnlocking the device Upgrading with Samsung KiesUpgrading over the air Communication PhoneMaking calls Finding contacts Making an international callDuring a call Sending a message Adding contactsViewing call logs Fixed dialling numberReceiving calls Video calls Making a video callDuring a video call Contacts Listening to a voice messageSwapping images Searching for contacts Managing contactsMoving contacts Displaying contactsMoving contacts to Google Moving contacts to SamsungFavourite contacts Importing and exporting contactsImporting contacts Exporting contactsBusiness card Contact groupsAdding contacts to a group Managing groupsMessages Sending messagesSending scheduled messages Setting up email accounts Translating and sending messagesViewing incoming messages Reading messages Google Mail Labels Google+ HangoutsChatON PhotosInternet Web & networkHistory ChromeSaved pages LinksSyncing with other devices BluetoothSamsung Link Pairing with other Bluetooth devicesSending and receiving data Sending filesManaging contents on a web storage service Sharing filesPlaying files on a remote device Beam Making a purchase with the NFC featureReading information from an NFC tag Sending data via Android BeamMedia MusicPlaying music Setting a song as ringtone Creating playlistsPlaying music by mood Taking photos CameraTaking a photo Camera etiquettePanoramic photos Shooting modeTaking videos Recording modeApplying filter effects Taking a videoShare shot Zooming in and outConfiguring settings for Camera Gallery Tap →Edit quick settingsShortcuts Viewing imagesTrimming segments of a video Playing videosEditing images Modifying imagesUsing Tag Buddy Setting as wallpaperFavourite images Deleting imagesDeleting videos VideoYouTube Using Popup Video playerSharing videos Watching videosListening to the FM radio RadioAdding stations to the favourites list Scanning radio stationsPlay Store Application & media storesPlay Books Samsung AppsPlay Music Play GamesPlay Newsstand Memo UtilitiesComposing memos Browsing memosPlanner Creating events or tasksViewing a memo Syncing with Google Calendar Changing calendar type DropboxSearching for events or tasks Deleting events or tasksSyncing with the Samsung account CloudBacking up or restoring data Syncing with DropboxClock DriveWorld clock AlarmUsing S Translator TimerCalculator TranslatorVoice Recorder Starting a conversation with the translatorRecording voice memos Playing voice memos Managing voice memosSaving files with contextual tags Voice Hands-free modeGoogle Using wake-up commands on the locked screenWaking up the device with voice Searching the deviceMy Files Voice SearchGoogle Now Viewing filesDownloads Searching for a fileAdding shortcuts to folders TripAdvisor Maps Travel & localLocal Searching for locationsNavigation About Settings SettingsWi-Fi Setting Wi-Fi sleep policyPage More networks Flight modeMobile networks Tethering and portable hotspotKies via Wi-Fi BeamNearby devices My device Lock screenLock screen widgets Display SoundWallpaper Call Home screen modeAnswering/ending calls Call alertsAdditional settings Call accessoriesRingtones and keypad tones Personalise call soundSafety assistance Blocking modeAccessibility Language and input DefaultLanguage Text-to-speech optionsGoogle voice typing Samsung keyboardAdvanced Voice search Voice recogniserSmart screen Motions and gesturesText-to-speech options Pointer speedMore AccountsSecurity Set up SIM card lockBattery Application managerStorage Google Settings Date and timeAbout device Your device displays network or service error messages TroubleshootingTouch screen responds slowly or improperly Sound echoes during a call Your device is hot to the touch Another Bluetooth device is not located Data stored on the device has been lost English EU /2014. Rev.1.0
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SM-G386FZWANRJ, SM-G386FZKAXEF, SM-G386FZKAPRT, SM-G386FZWAPRT, SM-G386FZKASEB specifications

The Samsung SM-G386FZKAAMO, SM-G386FZWAROM, and SM-G386FZWAAMO are part of Samsung's Galaxy series, specifically targeting users looking for budget-friendly devices that still deliver solid performance. These models cater to the needs of everyday consumers, providing a balance of essential features and reliable technology.

One of the standout characteristics of these models is their display. Featuring a compact yet vibrant 4.3-inch LCD screen, they offer a resolution that ensures clarity for tasks such as browsing, messaging, and enjoying multimedia content. The screen's brightness levels are adequate for outdoor use, making it suitable for users who are often on the go.

Performance-wise, the devices are powered by a capable quad-core processor that efficiently handles everyday applications and multitasking. With a generous amount of RAM, users can switch between various apps without experiencing lag, an essential feature in today’s multitasking-centric environment. Coupled with Samsung's user-friendly TouchWiz interface layered on top of Android, these devices provide a smooth and intuitive user experience.

Camera capabilities are another highlight of the SM-G386F series. With a rear camera that captures images at a resolution suitable for social media sharing, users can document their experiences easily. The front-facing camera also enables basic video calls and selfies, satisfying the needs of casual photographers and social media users alike.

In terms of connectivity, these models support 3G networks, ensuring a stable internet experience for browsing and streaming. They also feature Bluetooth technology for seamless pairing with other devices, such as headphones or speakers. Additionally, the inclusion of Wi-Fi allows users to connect to local networks, providing options for fast data download and uploads.

Battery life is a crucial aspect that doesn’t go unnoticed. Equipped with a decent-sized battery, the Samsung SM-G386F devices can last throughout the day with moderate usage, ensuring that users aren't left in need of frequent recharges. Moreover, they come with expandable storage options via microSD, allowing users to add more memory as needed for their apps, photos, and other content.

In summary, the Samsung SM-G386FZKAAMO, SM-G386FZWAROM, and SM-G386FZWAAMO smartly blend essential features, reliable performance, and user-friendly technology into compact devices. They represent a practical choice for budget-conscious consumers seeking functional smartphones that do not compromise on quality and necessary features.
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