Troubleshooting, Step motion playback

✎If the TV you connected to the product does not support Movie Frame or the resolution you selected, the message "If no pictures are shown after selecting 'Yes', please wait for 15 seconds to return to the previous resolution. Do you want to change the resolution?" appears. If you select Yes, the TV's screen will go to blank for 15 seconds, and then the resolution will revert to the previous resolution automatically.

✎If the screen stays blank after you have changed the resolution, remove all discs, and then press and hold the

@ button on the top of the product for more than 5 seconds. All settings are restored to the factory default. Run the Initial Settings procedure again. Then, go to Settings > Picture > Resolution in the Menu, and select the correct resolution for your TV.

✎When you run the Initial Settings procedure, re-select the language and aspect ratio (screen size and format) only. Resetting does not affect your network settings, so you should be able to skip Network Setup and Software Update.

✎When the factory default settings are restored, all stored user BD data will be deleted.

✎The Blu-ray Disc must have the 24 frame feature for the product to use the Movie Frame (24fps) mode.

Troubleshooting

Refer to the table below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom		Check/Remedy
You cannot eject the disc.	•	Is the power cord plugged securely into the outlet?
	•	Turn off the power, and then turn it back on.
Playback does not start.	•	Check the region number of the Blu-ray/DVD disc.
	•	Blu-ray/DVD disc purchased from abroad may not be playable.
	•	CD-ROMs and DVD-ROMs cannot be played on this product.
	•	Make sure that the rating level is correct.
Playback does not start	•	Are you using a deformed disc or a disc with scratches on the surface?
immediately when you	• Wipe the disc clean.
press the p button.

No sound.	• The home cinema does not play sound during fast playback, slow playback, and
	•	step motion playback.
	•	Are the speakers connected properly? Is the speaker setup correctly customized?
	•	Is the disc severely damaged?

Appendix

HT-H7500WM : You can only hear sound from a few speakers, but not all 6.

HT-H7750WM : You can only hear sound from a few speakers, but not all 8.

•On certain Blu-ray/DVD discs, sound is output from the front speakers only.

•Check if the speakers are connected properly.

•Adjust the volume.

•When playing audio from a CD, the radio, or a TV, the unit outputs sound to the front speakers only.

HT-H7500WM : Dolby	• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround
Digital 5.1 CH Surround		Sound is produced only if the disc is recorded with 5.1 channel sound.
Sound is not produced.	• Is the audio language correctly set to Dolby Digital 5.1-CH in the information
		display?
HT-H7750WM : Dolby	•	Is there "Dolby Digital 7.1 CH" marked on the disc? Dolby Digital 7.1 CH Surround
Digital 7.1 CH Surround	•	Sound is produced only if the disc is recorded with 7.1 channel sound.
Sound is not produced.	•	Is the audio language correctly set to Dolby Digital 7.1-CH in the information
		display?

59 - English

HT-H7750WM/XE, HT-H7750WM/EN, HT-H7500WM/ZF, HT-H7500WM/XN, HT-H7500WM/EN specifications

The Samsung HT-H7750WM and its variants, including HT-H7750WM/TK, HT-H7750WM/ZF, and HT-H7500WM/EN, represent a compelling choice in the realm of home theater systems. Designed for enthusiasts seeking an immersive audiovisual experience, these sound systems bring together cutting-edge technologies and user-friendly features that elevate any movie or music listening experience.

At the heart of the Samsung HT-H7750 series is its 7.1-channel surround sound setup, ensuring that every sound effect, from a whisper to a thunderous explosion, is experienced with depth and clarity. The system is powered by robust amplifiers that deliver a combined output of up to 1,330 watts, making it suitable for both small and large spaces. With its advanced audio processing capabilities, the HT-H7750WM series can create an enveloping soundscape that accurately reproduces the nuances of your favorite media.

One noteworthy feature of the HT-H7750WM is its support for high-definition audio formats, including DTS-HD Master Audio and Dolby TrueHD. This ensures that users enjoy not just louder sound, but true fidelity that reflects the original recordings. Additionally, the system supports 3D audio playback, providing an enhanced experience when watching compatible Blu-ray and streaming media.

Another highlight of the Samsung HT-H7750WM series is its built-in Wi-Fi and Bluetooth connectivity. This allows for seamless streaming of music and media from various sources, including smartphones and tablets, ensuring that users can enjoy their favorite tracks without the hassle of cables. The user-friendly interface also supports a variety of apps, providing access to popular streaming services directly from the system.

The design of the HT-H7750WM is both elegant and functional, featuring sleek lines and a modern finish that can blend well with any home décor. The system includes a sleek Blu-ray player capable of upscaling standard definition content to near 4K quality, further enhancing your viewing experience.

In summary, the Samsung HT-H7750WM series offers a rich amalgamation of powerful sound, advanced connectivity, and user-centric features that make it an enticing option for anyone looking to upgrade their home entertainment setup. With its blend of aesthetics, performance, and technology, this home theater system paves the way for exceptional audio-visual experiences in the comfort of your home.

Troubleshooting

step motion playback.

Is the disc severely damaged?

Appendix

59 - English

HT-H7750WM/XE, HT-H7750WM/EN, HT-H7500WM/ZF, HT-H7500WM/XN, HT-H7500WM/EN specifications