Samsung HT-E5200/XN, HT-E5200/EN, HT-E5200/ZF, HT-E5200/XE manual Troubleshooting

Page 60

Appendix

Troubleshooting

Refer to the table below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord and contact the nearest authorized dealer or Samsung Electronics Service Centre.

Symptom

Check/Remedy

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

• Turn off the power and then turn it back on.

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

• Keep the iPod software version up to date.

 

• Check the region number of the Blu-ray/DVD disc.

Playback does not start.

Blu-ray/DVD disc purchased from abroad may not be playable.

• CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

Play/Pause button is

• Wipe the disc clean.

pressed.

 

Sound is not produced.

• The home cinema does not play sound during fast playback, slow playback,and step motion

 

playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

The remote control does not

• Are you operating the remote within its operational range and within the proper angle relative to

work.

the sensor?

 

• Are the batteries drained?

 

• Have you selected the mode (TV/BD) functions of the remote control (TV or BD) correctly?

• The disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

picture is shaking.

• A poorly manufactured disc may not be playable.

Audio language and subtitles

• Audio language and subtitles will not work if the disc does not contain them.

do not work.

 

The menu screen does not

• Are you using a disc that does not contain menus?

appear even when the menu

 

function is selected.

 

The aspect ratio cannot be

• You can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box mode, or

4:3 Pan-Scan mode, but 4:3 Blu-ray/DVD discs are played in 4:3 ratio only. Refer to the

changed.

Blu-ray Disc jacket and then select the appropriate function.

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Contents 1CH Blu-ray Please register your product atSafety Information Wiring the Main Power Supply Plug UK OnlyBy the Earth Symbol , or Coloured Green or Green and Yellow Important NoticeUsing the 3D Function Disc Storage & ManagementHandling Cautions Holding DiscsThis product does not convert 2D content into 3D CopyrightLicence Safety Information English Contents Disc types and contents your product can play Getting StartedDisk and Format Compatibility Disc types your product cannot playRegion Code Logos of Discs the product can playSupported Formats Music File SupportVideo File Support AACMpeg Advanced Video Codec High Definition MPEG4 SP, ASPAccessories Check for the supplied accessories belowFor Power cord Toroidal Ferrite CoreFront Panel Rear PanelRemote Control Installing batteries in the Remote Control Setting the Remote ControlIf the TV turns off, the setting is complete Remote control will work with Samsung TVs by defaultConnecting the Speakers ConnectionsSpeaker Components Connecting The Speakers Wire, and then release the tabThen release the tab Front Speaker LConnecting the FM Antenna Connecting to an iPod/iPhoneUsing a USB Cable Using a DockConnecting to a TV Cable not suppliedConnecting to External Devices Connecting to a Network Router Wired NetworkWEP OPEN/SHARED, WPA-PSK TKIP/AES, WPA2-PSK TKIP/AES Settings Initial Settings ProcedureAccess steps may differ depending on the menu you selected Enter numbers by pressing the number buttons on your remote Button You have four choicesThen press the E button. The TV Aspect Ratio screen appears Accessing the Settings Screen Buttons on the Remote Control Used for the Settings MenuHome Screen Enter / Direction ButtonSettings Menu Functions Equaliser Let you configure the Equaliser settings manually When a scene change occurs or when you changeCan set the delay between 0 and 300 milliseconds Speaker You can set the speaker optionsSettings Wi-Fi DirectWirelessly. Requires that you create a security key which You must enter into the other Wi-Fi devices when you areHDMI-CEC  Change PIN Change the 4-digit PIN used to access All settings will revert to the factory settingsOn Demand DivX VOD contents Update Upgrading Software on ContactConfiguring Your Network Connection Wired NetworkNetworks and the Internet Wireless Network Wireless General ManualWpspbc Wi-Fi Direct Wi-Fi DirectAllShare Settings Soft APTo Set the Soft AP Security Key Upgrading Software OnlineBy USB Click Support on the top rightStandby Mode Upgrade By DiscBy downloaded Using the AllShare Play Screen Media PlayAllShare Play Screen Playing My List ItemsPlaying Files on a USB Storage Device or iPod/iPhone IPod/iPhone Models You Can Use With This ProductPhotos menu does not support iPods or iPhones If the connected iPod does not support video playback,Function Screen Options on the Function ScreenPlaying Commercial Audio Discs Playing Commercial Video DiscsPlaying a Disc with User Recorded Content Using the AllShare Network FunctionTo Download the AllShare Software Smart Phone Buttons on the Remote Control used for Video Playback Controlling Video PlaybackDisc Menu Title MenuUsing the Tools Menu Menu that appears only when BD/DVD disc PlaysMenu that appears only when a file plays BonusviewButtons on the Remote Control used for Music Playback Controlling Music PlaybackRepeating Tracks on an Audio CD Shuffling Tracks on an Audio CDUsing Bluetooth What is Bluetooth?Ripping To connect the Home Cinema to a Bluetooth device To disconnect the Bluetooth device from Home CinemaTo disconnect the Home Cinema from Bluetooth device Connect Bluetooth devicePlaying Photo Contents Using the Tools Menu when a File Is HighlightedAlbum GenreLatest Date Latest to earliest dateLogin / Out Or tracks to a playlistWant to add Add to PlaylistUsing Buttons on the Remote Control Setting Mono/StereoPresetting Stations Listening to RadioTo show the RDS signals To search for a program using the PTY CodesAbout characters shown in the display PTY Program Type indication PTY-SEARCH functionUsing the Special Effects Remote Control Buttons DSPNetwork Services Using Smart HubSmart Hub at a Glance On the Download Centre page, click the Manuals tabUsing the Web Browser Web Browser at a GlanceBD-LIVE Appendix Additional InformationBD-LIVE Internet Connection DivX Video On DemandHdmi audio Audio Return ChannelBonusview audio settings Using the Tools button while playing picturesSettings menu will not appear Playing a Video filesIpod Resolution according to the output mode Hdmi Mode SetupVideo Mode DVD playback Output HDMI/connected Video ModeDigital Output Selection PCMBitstream AV receiverTroubleshooting Symptom Using the Reset function will erase all stored settingsLevel password Then, press the Power buttonSymptom Check/Remedy Check if the network is stableCheck the connection Results in such a phenomenonSpecifications Correct disposal of batteries in this product Area Contact Centre  Web Site ` Europe
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HT-E5200/ZF, HT-E5200/EN, HT-E5200/XE, HT-E5200/XN specifications

The Samsung HT-E5200/EN is a sleek and sophisticated home theater system designed to enhance your viewing and listening experience. This all-in-one solution combines a powerful Blu-ray player with surround sound capabilities, making it an excellent choice for movie lovers and music enthusiasts alike.

At the heart of the HT-E5200/EN is its advanced Blu-ray player. Capable of playing various formats, including Blu-ray discs, DVDs, and CDs, it delivers stunning picture quality with Full HD 1080p resolution. The built-in upscaling technology ensures that lower-resolution content is enhanced for a sharp and clear viewing experience. This system supports multiple audio and video formats, ensuring compatibility with your existing media library.

In terms of sound, the HT-E5200/EN features a 5.1 channel surround sound system that immerses you in a rich audio environment. It employs a powerful amplifier and multiple speakers to create an expansive soundstage, allowing for crisp dialogue and dynamic sound effects. The system also incorporates Samsung’s Sound Share technology, enabling easy wireless connections with compatible Samsung TVs for a clutter-free setup.

The HT-E5200/EN is equipped with Smart Hub, which provides access to a wide range of online streaming services and apps. Whether you want to binge-watch your favorite series or enjoy the latest music tracks, the built-in Wi-Fi connectivity allows seamless access to popular services like Netflix, YouTube, and more. Additionally, you can download the Samsung Smart View app, which turns your smartphone into a remote control for convenient management of your system.

Another notable feature of this system is the Eco mode, which helps reduce power consumption, making it an environmentally friendly choice. The sleek and modern design fits effortlessly into any living space, enhancing the aesthetic appeal of your entertainment area.

With its combination of high-quality audio and video, advanced streaming capabilities, and user-friendly features, the Samsung HT-E5200/EN remains an impressive option for anyone looking to upgrade their home theater setup. Whether you're hosting movie nights or enjoying a quiet evening with music, this home theater system delivers a captivating experience every time.
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