Sound Quality

There is poor colour or brightness.

•• Adjust the Picture options in the TV menu. (go to Picture Mode / Colour / Brightness / Sharpness)

•• Adjust Energy Saving option in the TV menu. (go to MENU - System - Eco Solution - Energy Saving)

•• Try resetting the picture to view the default picture settings. (go to MENU - Picture - Reset Picture)

There is a dotted line on the edge of the screen.

•• If the picture size is set to Screen Fit, change it to 16:9.

•• Change cable/satellite box resolution.

The picture is black and white.

•• If you are using an AV composite input, connect the video cable (yellow) to the Green jack of component input 1 on the TV.

When changing channels, the picture freezes or is distorted or delayed.

•• If connected with a cable box, please try to reset the cable box. Reconnect the AC cord and wait until the cable box reboots. It may take up to 20 minutes.

•• Set the output resolution of the cable box to 1080i or 720p.

•• First of all, please perform the Sound Test to confirm that your TV audio is properly operating. (go to MENU - Support - Self Diagnosis - Sound Test)

•• If the audio is ok, the sound problem may be caused by the source or signal.

There is no sound or the sound is too low at maximum volume.

•• Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc) connected to your TV.

The picture is good but there is no sound.

•• Set the Speaker Select option to TV Speaker in the sound menu.

•• If you are using an external device, make sure the audio cables are connected to the correct audio input jacks on the TV.

•• If you are using an external device, check the device’s audio output option (ex. you may need to change your cable box’s audio option to HDMI when you have a HDMI connected to your TV).

•• If you are using a DVI to HDMI cable, a separate audio cable is required.

•• Reboot the connected device by reconnecting the device’s power cable.

The speakers are making an inappropriate noise.

•• Check the cable connections. Make sure a video cable is not connected to an audio input.

•• For aerial or cable connections, check the signal strength. Low signal level may cause sound distortion.

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