Samsung LH82DMERTBC/CH, LH82DMERTBC/EN, LH65DMERTBC/EN, LH75DMERTBC/EN manual 179, Other issue

Page 179

Other issue

The product smells like plastic.

The plastic smell is normal and disappears over time.

 

 

The monitor appears tilted.

Remove and then attach the stand again to the product.

 

 

Audio or video cuts out intermittently.

Check the cable connection and connect it again if required.

 

 

 

Using a very hard or thick cable may corrupt audio and video files.

 

Make sure cables are flexible enough to ensure durability. When mounting the product onto a wall, it

 

is recommended to use right-angle cables.

 

 

Small particles are found on the edges of the product.

The particles are part of the product design. The product is not defective.

 

 

The PIP menu is not available.

The menu is enabled or disabled depending on the Source mode.

When I try to change the PC resolution, a message "The defined resolution is not supported." appears.

The message "The defined resolution is not supported." appears if the input source resolution exceeds the maximum resolution of the display.

To resolve the issue, change the PC resolution to a resolution supported on the display.

There is no sound from the speakers in HDMI mode when a

DVI cables do not transmit sound data.

DVI-HDMI cable is connected.

Make sure to connect the audio cable to the correct input jack to enable audio.

 

 

HDMI Black Level is not functioning properly on an HDMI

This function is available only when a source device, such as a DVD player and STB, is connected to the

device with YCbCr output.

product via an HDMI (RGB signal) cable.

 

 

There is no sound in HDMI mode.

Displayed picture colours may not look normal. Video or sound may not be available. This can occur if

 

a source device that only supports an older version of the HDMI standard is connected to the product.

 

If these issues occur, connect an audio cable along with the HDMI cable.

 

 

 

Some PC graphics cards may not automatically recognize HDMI signals that do not include sound. In

 

this case, manually select a sound input.

PC

DVI PC

Sound input

Screen mode

Auto

PC settings

Audio In (Stereo ports)

PC settings

 

 

179

Image 179 Samsung LH82DMERTBC/CH, LH82DMERTBC/EN, LH65DMERTBC/EN, LH75DMERTBC/EN, LH82DMEMTBC/EN, LH82DMERTBC/NG manual 179, Other issue
Contents DM65E-BR DM75E-BR DM82E-BR DM82E-BM Table of contents Screen Adjustment Sound Adjustment Specifications Appendix Copyright Before Using the ProductPower off the product and computer Safety PrecautionsCleaning SymbolsStorage Electricity and SafetyInstallation Product or cause a fire Install the product in a kitchen or near a kitchen counterSloped surface, etc Operation Product failure, an electric shock or fire may result Output ports, etcPage ――DM75E-BR, DM82E-BR, DM82E-BM models are only supported Precautions when handling the panelComponents PreparationsChecking the Components Are only supported Supported Touch Pen 1 EA Pen Tip 3 EADouble-sided tape 6 EA Model DM82E-BM is onlyButtonsDescription PartsControl Panel Panel Key――Models DM82E-BR and DM82E-BM are only supported Menu Power offReturn Control menuParts Description Remote Control SensorPower indicator External sensor KITRJ45 Reverse SidePort Description 5V 1A / TouchConnects the Touch to a PC 5V 1ASeparately Buttons & Port Description TrayInstalling the Tray Using the touch function To lock an anti-theft locking device Plug In Module Sold separatelyAnti-theft Lock Spacer logo Go to Home Launch Button Remote ControlPC, DVI, Hdmi or DisplayPort To place batteries in the remote controlUsed in Anynet+ mode and multimedia mode Quickly select frequently used functionsInserting batteries into the Touch Pen Replacing the tip of the Touch Pen Sensor Connection Using an IR Stereo Cable sold SeparatelyVentilation Installation on a Perpendicular WallModel name DimensionsInstallation on an Indented Wall Plane viewInstalling the Wall Mount Installing the Wall MountPreparing before installing Wall-Mount Standard Screw Quantity Millimeters Wall Mount Kit Specifications VesaRS232C Cable Remote Control RS232CPin Signal Cable ConnectionMale type Rx Pin No Standard Colour SignalRS232C cable Connector 9-Pin D-Sub to Stereo Cable LAN CableCross LAN cable PC to PC Connector RJ45Signal Direct LAN cable PC to HUBConnection ConnectionCommand type Value range Viewing control state Get control commandControlling Set control command CommandVolume control Power controlInput Source An input source code to be set on a product Setting the input source Set Input SourceInput source control Screen mode control PIP On/Off control Auto adjustment control PC and BNC onlyFull Natural Video Wall Mode ControlSafety Lock Set Video Wall Video Wall OnSet Video Wall On/Off WallOn Same as above NakOff 10x10 Video Wall ModelSet Number 10x10 Video Wall Model 1 ~Connection using the D-SUB cable Analogue type Connecting and Using a Source DeviceBefore Connecting Connecting to a PCSound → set Hdmi Sound to Pcdvi Connection using a DVI cable Digital typeConnection Using an HDMI-DVI Cable Picture → set each screen mode to Text under Picture ModePrecautions for using DP Connection Using an Hdmi CableConnection Using an DP Cable Connection Using the component Cable Connecting to a Video DeviceConnection Using the AV Cable ――Sound → set Hdmi Sound to Avhdmi Using an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting to an Audio SystemConnecting the LAN Cable Information Changing the Input sourceSource Edit NameUninstallation Using MDCUsing MDC via RS-232C serial data communications standards Connecting to MDCConnection using a direct LAN cable Using MDC via EthernetMonitor Computer Connection using a cross LAN cableSchedule Template Home featurePlayer PlayerApproving the Lite server Approving a connected device from the serverTo specify the group Setting the current timeApproving the Premium server Setting the current time My Templates Network ChannelLocal Channel Option Name Operations Available features in the PlayerMenu items in the Player Set the duration for each page in a slideshow Player page Settings menuSettings Set the screen size for contentSafely removes USB memory None / My TemplatesCurrent time When Content is RunningViewing the details of the content that is running Repeat Picture ModePlaylist MusicTemplate files and LFD.lfd files File Formats Compatible with PlayerNetwork Schedule Multiframe Contents QCELP, AMR NB/WB are not supported Video Audio3D video is not supported Functions not supported Flash Power PointCharts Vertical text Masked Image, Tiled Image content not supportedCompatible document file formats -- Extension .lfd Template filesCreation/editing/playback are only available Template Supported in Network Channel and LocalVideo File Formats Compatible with VideowallAvailable RestrictionsOnly one video Video file can be played per client Menu items in the Schedule Available features in the ScheduleSchedule Editing a channel schedule Configuring channel schedulesMarket Available features in the TemplateTemplate Home → Template → Enter ESelect the Edit Text window to enter text Configuring the background image/background musicEntering text Preview Save CancelConfigure Template Name and Storage Device? message appears Clone ProductClone Product Home → Clone Product → Enter EPC Connection Cable ID SettingsID Settings Device IDHome → Video Wall → Enter E Video WallApply to Video WallFormat Video WallHorizontal x Vertical Screen PositionHome → Network Status → Enter E Network StatusNetwork Status Check the current network and Internet connectionPicture Mode Picture ModeHome → On/Off Timer → Enter E On/Off TimerOn Timer On/Off TimerHoliday Management Off TimerTicker More settingsMore settings Home → More settings → Enter EHome → URL Launcher → Enter E URL LauncherURL Launcher Picture Screen AdjustmentMenu m → Picture → Picture Mode → Enter E Menu m → Picture → Enter E Picture Mode Picture Mode settings Adjustable optionsMenu m → Picture → Colour Temperature → Enter E Colour TemperaturePoint Off / On White BalancePoint Menu m → Picture → White Balance → Enter E100 GammaCalibrated value 101 Advanced SettingsAdvanced Settings Picture Mode102 103 Digital Clean View Auto Mpeg Noise Filter Hdmi Black LevelFilm Mode Off Motion Plus Dynamic Backlight Picture OptionsMpeg Noise Filter Digital Clean View104 Colour ToneHdmi Black Level Film ModeColour Tone Off Digital Clean View Auto Mpeg Noise Filter 105Dynamic Backlight Film Mode Off106 Motion PlusPicture Size · Position ResolutionPicture Size 107Picture Size 108Position Zoom/Position109 ResolutionAvailable resolutions Off / 1024x768 / 1280x768 / 1360x768 110 Auto AdjustmentPC Screen Adjustment 111 Reset PictureMenu m → Picture → Reset Picture → Enter E Picture OffOnScreen Display PIP SettingsOnScreen Display 112PIP 113Onscreen Menu Orientation Source Content OrientationDisplay Orientation 114Screen Burn Protection Screen Protection115 Auto Protection TimeScreen Burn Protection Timer116 Side Grey Pixel Shift Timer117 Immediate display118 Message DisplayMenu m → OnScreen Display → Menu Language → Enter E Reset OnScreen DisplayMenu Language 119Sound Sound AdjustmentSound Mode 120Dialog Clarity Sound Effect121 Virtual SurroundMenu m → Sound → Hdmi Sound → Enter E Hdmi SoundSound on Video Call 122Sound Output Speaker SettingsDolby Digital Comp 123124 Auto VolumeReset Sound Network type Network SettingsNetwork 125126 Network Settings WiredConnecting to a Wired Network 127 Automatic Network Settings WiredManual Network Settings Wired Set Network type to Wired from the Network SettingsSet Network type to Wireless from the Network Settings Network Setting WirelessConnecting to a Wireless Network Automatic Network Setup Wireless129 Manual Network Setup WirelessSelect WPSPBC, press E, and then press E again How to set up using Wpspbc130 If your router has a Wpspbc button, follow these stepsMenu m → Network → Multimedia Device Settings → Enter E Wi-Fi DirectMultimedia Device Settings Menu m → Network → Wi-Fi Direct → Enter E132 Server Network SettingsScreen Mirroring SignageDisplay 1 ~ 6 / User Input Device Name133 Menu m → Network → Device Name → Enter E134 AccessibilitySystem 135 SetupInitial settings System AccessibilityPlay via MagicInfo / URL Launcher 136Touch Control Lock Admin Menu LockTouch Control 137138 Sleep TimerPower On Delay Time139 Auto Source SwitchingMax. Power Saving Power ControlAuto Power On PC module powerStandby Control Power ButtonAuto Power On Off PC module power Max. Power Saving 141Eco Sensor Eco Solution142 Energy Saving143 Temperature ControlNo Signal Power Off Auto Power OffDevice Manager Keyboard SettingsDevice Manager 144Select Mouse Mouse SettingsKeyboard Settings 145Pointer Speed Pointer Settings146 Pointer SizeMenu m → System → Play via → Enter E Play viaChange PIN 147148 SecurityGeneral General149 Smart SecuritySmart Security 150BD Wise Anynet+ Menu Description 151Anynet+ HDMI-CEC Anynet+ HDMI-CECSearch for Devices 152Anynet+ HDMI-CEC Auto Turn OffAnynet+ device ... appears on Troubleshooting for Anynet+Problem Possible Solution 153154 ProblemDivX Video On Demand Game Mode155 Hdmi Hot Plug156 Reset SystemMenu m → System → Reset System → Enter E 157 Software UpdateSupport Contact Samsung158 Go to Home159 Support Reset AllMenu m → Support → Reset All → Enter E 160USB HDD greater than 2TB is not supported Playing photos, videos and music Media Play161 File system and formats 162Compatible devices with media play Removing a USB device Using a USB deviceConnecting a USB device 163Approving a PC/mobile device connection Playing media content from a PC/mobile device164 165 Features provided in the media content listWhen connected to a home network Dlna Play content saved on a device connected to a home networkOption Name Operations Photos Videos Music Menu items in the media content list166 167 Available buttons and features during photo playback168 Shuffle Available buttons and features during music playback169 Subtitle Supported image resolutionsSupported Subtitle and Media play file formats 170File Extension Type Codec Comments 171Supported music file formats Supported Video Formats172 173 Troubleshooting GuideTesting the Product Checking the Resolution and Frequency174 Installation issue PC modeScreen issue Not Optimum Mode is displayed175 Adjust Brightness and ContrastSharpness Sound issue176 177 Go to Sound and change Speaker Settings to InternalThis case, set Speaker Settings to External 178 Remote control issueSource device issue Remote control does not work179 Other issueIR sensor is not functioning PC display settings cannot be savedWhen booting the PC with the input source set to 180Question Answer 181Question How do I set powersaving mode?182 183 Specifications184 Rating Typical Max PowerSaverPowerSaver Normal Operation Power saving mode 185Pixel Clock Sync Polarity KHz MHz Preset Timing Modes186 Model Name DM65E-BR / DM75E-BR / DM82E-BR / DM82E-BM187 Not a product defect Product damage caused by customers faultAppendix 188Applicable in countries with separate collection systems 189Correct disposal of batteries in this product Optimum Picture Quality What is afterimage burn-in?Optimum Picture Quality and Afterimage Burn-in Prevention 190Preventing afterimage burn-in 191192 Licence193 Terminology
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LH65DMERTBC/NG, LH75DMERTBC/XY, LH82DMERTBC/NG, LH82DMERTBC/CH, LH75DMERTBC/EN specifications

The Samsung LH82DMERTBC/XY is a cutting-edge digital signage solution that delivers remarkable performance and versatility for a variety of applications. Designed primarily for commercial use, this display is part of Samsung's extensive lineup known for its high-quality visuals and robust build, making it an ideal choice for businesses looking to enhance their advertising and informational displays.

One of the standout features of the LH82DMERTBC/XY is its impressive 8K resolution. With 7680 x 4320 pixels, the screen offers an unparalleled level of detail that captivates viewers and enhances the overall viewing experience. This high resolution is particularly beneficial for environments where clarity and sharpness are critical, such as in retail storefronts, conference rooms, and exhibition spaces.

In addition to its outstanding resolution, the Samsung LH82DMERTBC/XY is equipped with advanced HDR (High Dynamic Range) technology. HDR enhances contrast and color accuracy, making the content more vibrant and lifelike. This feature ensures that even in brightly lit environments, the display remains visible and clear, making it suitable for various lighting conditions.

The display also boasts a slim and sleek design, minimizing its footprint while maximally utilizing the available space. Its ultra-narrow bezels create a near-seamless look when multiple displays are used together, enhancing the overall aesthetic and allowing for stunning video wall configurations.

Another notable characteristic of the LH82DMERTBC/XY is its powerful Tizen operating system. This platform offers a user-friendly interface and supports a multitude of applications, enabling businesses to showcase dynamic content easily. With built-in connectivity options, including HDMI, DisplayPort, and USB-C, the display allows for seamless integration with various devices and media players.

Additionally, the Samsung LH82DMERTBC/XY is designed for 24/7 operation, ensuring durability and reliability even in high-demand settings. Features such as enhanced thermal management contribute to its long operational lifespan, which is crucial for businesses that depend on continuous uptime.

Overall, the Samsung LH82DMERTBC/XY is a versatile digital signage display that combines stunning visuals, user-friendly technology, and durability. It is an excellent choice for businesses aiming to create impactful visual experiences that resonate with their audience and drive engagement.