Samsung PH64KRPMBF/NG manual Problems related to Audio, Problems related to the Remote Control

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Troubleshooting

Q:The color image is distorted by dark shadows.

A:Adjust color using Custom under OSD Color Adjustment menu.

Q:The color white is poor.

A:Adjust color using Custom under OSD Color Adjustment menu.

Q:The Power Indicator blinks.

A:The PDP Display is currently saving the changes made to the settings to the OSD memory.

Q:The screen is blank and the power indicator light blinks every 0.5 or 1 seconds. The PDP Display is using its power management system. Press any key on the keyboard.

A:The PDP Display is using its power management system. Press a key on the keyboard.

Q:The screen is blank and it is blinking.

A:If you see the "TEST GOOD" message on the screen when you pressing the MENU button, check the cable connection between the PDP Display and the computer to ensure that the con- nector is properly connected.

Problems related to Audio

Note

Problems related to audio signals and their solutions are listed below.

Q:No sound.

A:Ensure that the audio cable is firmly connected to both the audio-in port on your PDP Display and the audio-out port on your sound card.

(Refer to the Connecting a Computer)

A:Check the volume level.

Q:The sound level is too low.

A:Check the volume level.

A:If the volume is still too low after turning the control to its maximum, check the volume control on the computer sound card or software program.

Q:The sound is too high or too low.

A:Adjusts the Treble and Bass to the appropriate levels.

Problems related to the Remote Control

Note

Problems related to the remote control and their solutions are listed.

Q:The remote control buttons do not respond.

A:Check the polarities (+/-) of the batteries.

A:Check if the batteries are empty.

A:Check if the power is on.

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Contents PDP Display SyncMaster P64FP P64FTPower NotationalInstallation Page Clean OthersPage Page Page Page Unpacking Package ContentsChecking the Contents of the Package Others ManualsCables Options P64FT Model OnlySold separately Your PDP Display FrontRear PC → DVI → AV → Hdmi → MagicInfo → Component → BNCPower Audio OUT Remote Control Power MTS Ventilation requirement Vertical wall mount condition User Installation GuideTilt Angle and Rotation Embedded Mount guide Floor mount guideMechanical Layout Installation Vesa BracketDimensions Components Accessories sold separatelyWall Bracket Installation To mount the product on the wall bracket Wall Bracket Angle Adjustment Remote Control RS232C Cable connections Control codes DataPower CheckSum Header 0xAA Command 0x11 Data Length ERR BNC DVI Ack/Nak CMD Val1 Length Check 0xAA 0xFF ‘A’ 0x18 Screen Sum PIP Introduction PIP Same as above Nak Header Command Natural Introduction Set Safety Lock Enable / Disable Header Command Connecting a Computer ConnectionsPage Using Whiteboard P64FT Model Only Connecting to a PCPen Battery Charger Components and Their Functions 2-1. Stylus penUsing a Stylus Pen Charging a Stylus Pen BatteryConnecting to a Stylus Pen 3-1. Attaching the Dongle Go to Control Panel and run Samsung Interactive Whiteboard Pairing Stylus Pens with the MonitorActivating Calibration Click Start CalibrationAdding Keyboard Commands to Pens Right-click FunctionAfterimage Burn-in Prevention Connecting to Other devices Connecting AV DevicesConnecting to a Camcorder Connecting the BNC to BNC cable Connecting Using a DVI CableConnecting Using a Hdmi Cable Connecting a DVD PlayerConnecting a DTV Set Top Cable/Satellite Box Connecting to an Audio System Installing Whiteboard P64FT Model Only MDC Multiple Display Control InstallationUninstallation Connecting to MDC Using MDC via RS-232C serial data communications standardsUsing MDC via Ethernet Connection Management Auto Set ID CloningCommand Retry Getting Started with MDC Page Main Screen Layout Home VolumeMenus AlertPage Screen Adjustment CustomGamma Control OptionsDynamic Contrast Auto Motion PlusPicture Size PC Screen AdjustmentSize DetailTreble Sound AdjustmentBass Balance L/RVideo Wall System SetupVideo Wall FormatScreen Position Sound Select PIP SizePIP Source Fan & Temperature GeneralOSD Display Safety LockSecurity Button LockClock Set TimerTime Holiday Management Pixel Shift Safety ScreenScreen Burn Protection Screen SaverLamp Control Tool SettingsRemote Control Panel ControlInformation ResetEdit Column Other Functions Resizing a WindowGroup Management Creating GroupsDeleting Groups Renaming GroupsSchedule Management Creating SchedulesSchedule Modification Deleting a ScheduleTroubleshooting Guide Issue SolutionPage Edit Name InputSource List Picture PC / DVI / BNC Mode MagicBrightBrightness CustomContrast SharpnessImage Lock Color ControlRed Green Blue Color Temp Off Cool Normal Warm CustomCoarse Auto AdjustmentSignal Balance FineSize Signal ControlPicture AV / Hdmi / Component Mode Gain OffsetTint ModeColor Dynamic, Standard, Movie, or Custom can be activatedAdjusting the PDP Display Adds a natural tone to the display Off Film ModeDigital NR Digital Noise Reduction Music SoundStandard MovieTreble Auto VolumeBass BalanceTime SetupLanguage Clock SetHoliday Management Sleep TimerTimer1 / Timer2 / Timer3 AddDelete All Menu TransparencyDelete Selected High Medium Low OpaqueEnergy Saving Safety Lock Change PINLock Format Hdmi Black LevelVideo Wall Normal LowScreen Divider HorizontalVertical FullHorizontal Dot Safety ScreenPixel Shift Vertical LineTimer Scroll Bar Eraser All White PatternBar PeriodScroll All White Resolution SelectEraser PatternOff 1024 x 1280 x 1360 x 1366 x Power On AdjustmentSide Gray Off Light DarkColor Reset OSD Rotation ResetImage Reset Multi ControlID Setup ID InputSelf-Test Feature Check Maintenance and CleaningCheck List Symptoms and Recommended ActionsProblems related to the Installation PC Mode Not Optimum Mode message Problems related to the ScreenCheck Signal Cable message Problems related to Audio Problems related to the Remote ControlPage General Dot Acceptable PowerSaverPlug and Play Capability Preset Timing Modes Page For Better Display Product Information Image Retention FreePower Off, Screen Saver, or Power Save Mode Apply the Screen Scroll function on Product Page Latin America Contact Samsung WorldwideNorth America EuropeBosnia CIS Asia PacificAfrica TermsMiddle East Correct Disposal SRS TS XTAuthority Correct disposal of batteries in this product Europe only
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