Samsung PH64KRRMBF/EN, PH64KRPMBF/EN, PH64KRPMBF/NG Symptoms and Recommended Actions, Check List

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Troubleshooting

•Do not use benzene, thinner or other flammable substan- ces, or a wet cloth.

2)Maintaining the Flat Panel Display Screen.

Clean with a soft cloth (cotton flannel) smoothly.

•Never use acetone, benzene or thinner.

(They may cause flaws or deformation of the screen sur- face.)

•The user will be required to pay costs and related expenses for repairing damages caused.

Symptoms and Recommended Actions

Note

A PDP Display recreates visual signals received from the computer. Therefore, if there is a problem with the computer or the video card, this can cause the PDP Display to become blank, have poor coloring, become noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then contact a Service Center or your dealer.

1.Check if the power cord and the video cables are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting.

(If it does, request an a service for the main board of the computer.)

3.If you installed a new video card or if you assembled the PC, check if you installed the Adaptor (video).

4.Check if the scanning ratio of the video screen is set to between 50 Hz ~ 85 Hz. (Do not exceed 60Hz when using the maximum resolution.)

5.If you have problems in installing the Adaptor (video) driver, boot the computer in Safe Mode, remove the Display Adaptor in the "Control Panel −> System −> Device Administrator" and then reboot the computer to reinstall the Adaptor (video) driver.

Check List

Note

•The following table lists possible problems and their solutions. Before calling for assistance, check the information in this section to see if you can remedy any problems for yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

Problems related to the Installation (PC Mode)

Note

Problems related to the PDP Display installation and their solutions are listed.

Q:The PDP Display screen flickers.

A:Check if the signal cable between the computer and the PDP Display is securely connected.

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Contents PDP Display SyncMaster P64FP P64FTPower NotationalInstallation Page Clean OthersPage Page Page Page Package Contents Checking the Contents of the PackageUnpacking Manuals CablesOthers Options P64FT Model OnlySold separately Your PDP Display FrontRear PC → DVI → AV → Hdmi → MagicInfo → Component → BNCPower Audio OUT Remote Control Power MTS User Installation Guide Tilt Angle and RotationVentilation requirement Vertical wall mount condition Embedded Mount guide Floor mount guideInstallation Vesa Bracket DimensionsMechanical Layout Accessories sold separately Wall Bracket InstallationComponents To mount the product on the wall bracket Wall Bracket Angle Adjustment Remote Control RS232C Cable connections Control codes DataPower CheckSum Header 0xAA Command 0x11 Data Length ERR BNC DVI Ack/Nak CMD Val1 Length Check 0xAA 0xFF ‘A’ 0x18 Screen Sum PIP Introduction PIP Same as above Nak Header Command Natural Introduction Set Safety Lock Enable / Disable Header Command Connecting a Computer ConnectionsPage Using Whiteboard P64FT Model Only Connecting to a PCPen Battery Charger Components and Their Functions 2-1. Stylus penCharging a Stylus Pen Battery Connecting to a Stylus Pen 3-1. Attaching the DongleUsing a Stylus Pen Pairing Stylus Pens with the Monitor Activating CalibrationGo to Control Panel and run Samsung Interactive Whiteboard Click Start CalibrationAdding Keyboard Commands to Pens Right-click FunctionAfterimage Burn-in Prevention Connecting to Other devices Connecting AV DevicesConnecting to a Camcorder Connecting the BNC to BNC cable Connecting Using a DVI CableConnecting Using a Hdmi Cable Connecting a DVD PlayerConnecting a DTV Set Top Cable/Satellite Box Connecting to an Audio System Installing Whiteboard P64FT Model Only MDC Multiple Display Control InstallationUninstallation Connecting to MDC Using MDC via RS-232C serial data communications standardsUsing MDC via Ethernet Connection Management Auto Set ID CloningCommand Retry Getting Started with MDC Page Main Screen Layout Volume MenusHome AlertPage Screen Adjustment CustomOptions Dynamic ContrastGamma Control Auto Motion PlusPC Screen Adjustment SizePicture Size DetailSound Adjustment BassTreble Balance L/RSystem Setup Video WallVideo Wall FormatScreen Position PIP Size PIP SourceSound Select Fan & Temperature GeneralSafety Lock SecurityOSD Display Button LockTimer TimeClock Set Holiday Management Safety Screen Screen Burn ProtectionPixel Shift Screen SaverTool Settings Remote ControlLamp Control Panel ControlReset Edit ColumnInformation Other Functions Resizing a WindowGroup Management Creating GroupsDeleting Groups Renaming GroupsSchedule Management Creating SchedulesSchedule Modification Deleting a ScheduleTroubleshooting Guide Issue SolutionPage Input Source ListEdit Name Picture PC / DVI / BNC Mode MagicBrightCustom ContrastBrightness SharpnessColor Control Red Green Blue Color TempImage Lock Off Cool Normal Warm CustomAuto Adjustment Signal BalanceCoarse FineSignal Control Picture AV / Hdmi / Component ModeSize Gain OffsetMode ColorTint Dynamic, Standard, Movie, or Custom can be activatedAdjusting the PDP Display Adds a natural tone to the display Film Mode Digital NR Digital Noise ReductionOff Sound StandardMusic MovieAuto Volume BassTreble BalanceSetup LanguageTime Clock SetSleep Timer Timer1 / Timer2 / Timer3Holiday Management AddMenu Transparency Delete SelectedDelete All High Medium Low OpaqueSafety Lock Change PIN LockEnergy Saving Hdmi Black Level Video WallFormat Normal LowHorizontal VerticalScreen Divider FullSafety Screen Pixel ShiftHorizontal Dot Vertical LineTimer Scroll Bar Eraser All White PatternPeriod ScrollBar Resolution Select EraserAll White PatternPower On Adjustment Side GrayOff 1024 x 1280 x 1360 x 1366 x Off Light DarkReset Image ResetColor Reset OSD Rotation Multi ControlID Setup ID InputSelf-Test Feature Check Maintenance and CleaningSymptoms and Recommended Actions Problems related to the Installation PC ModeCheck List Problems related to the Screen Check Signal Cable messageNot Optimum Mode message Problems related to Audio Problems related to the Remote ControlPage General PowerSaver Plug and Play CapabilityDot Acceptable Preset Timing Modes Page For Better Display Product Information Image Retention FreePower Off, Screen Saver, or Power Save Mode Apply the Screen Scroll function on Product Page Contact Samsung Worldwide North AmericaLatin America EuropeBosnia CIS Asia PacificTerms Middle EastAfrica Correct Disposal SRS TS XTAuthority Correct disposal of batteries in this product Europe only
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