Samsung LH46OHDPKBC/UE manual 127, Check the followings, Installation issue PC mode, Screen issue

Page 127

Check the followings.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product and PC, and ensure the connection is secure.

Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC.

The blank spaces found on the screen have nothing to do with the product.

Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in the HDMI or DVI settings for the graphics card.

If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver to the latest version.

(Please contact the graphics card or computer manufacturer for further details about how to adjust the screen settings.)

Screen issue

The power LED is off. The screen will not switch on.

Make sure that the power cord is connected.

No Signal is displayed on the screen.

Check that the product is connected correctly with a cable.

Check that the device connected to the product is powered on.

Not Optimum Mode is displayed.

This message is displayed when a signal from the graphics card exceeds the product's maximum resolution and frequency.

Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to the product specifications.

The images on the screen look distorted.

Check the cable connection to the product.

 

 

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Contents OH46D OH55D Table of contents Sound Adjustment Support Specifications Copyright Before Using the ProductPower off the product and computer Safety PrecautionsCleaning SymbolsStorage Electricity and SafetyInstallation Sloped surface, etc Install the product in a kitchen or near a kitchen counterOperation Output ports, etc Page Checking the Components PreparationsComponents Product to perform the corresponding function Adjusts the screen brightnessParts Parts DescriptionBlack Reverse SidePort Description Audio OutBLU Power Out Power BoxPower Main Power OutChange the input source Remote ControlPower on the product Mute the soundHDMI1 and HDMI2 To place batteries in the remote controlAir vent Switching between portrait and landscapeInstallation on a Perpendicular Wall VentilationMinimum 50 mm Ambient temperature Under 50 C Installation on an Indented WallPlane view Unit mm inches DimensionsPower Box Dimensions Model namePower Box Wall Mount SpecificationsModel name Screw hole specs Standard Screw Before Connecting Connecting and Using a Source DevicePre-connection Checkpoints Unfasten the screws, then remove the cover Before connecting cablesConnection Using an HDMI-DVI Cable Connecting to a PCSystem General set Hdmi Hot Plug to Off Connection Using an Hdmi Cable Connecting to a Video DeviceUsing an Hdmi cable or Hdmi to DVI Cable up to 1080p Connecting the HDBase-T Connecting to an Audio System On the power box respectively Connecting the Power boxInformation Changing the Input sourceSource Edit NameUninstallation Using MDCUsing MDC via RS-232C serial data communications standards Connecting to MDCConnection using a direct LAN cable Using MDC via EthernetSchedule Template Home featurePlayer PlayerApproving a connected device from the server To specify the group Setting the current timeMy Templates Network ChannelLocal Channel Deployed FoldersMenu items in the Player Available features in the PlayerOption Name Operations Landscape / Portrait Player page Settings menuSettings SettingsViewing the details of the content that is running When Content is RunningCH Name Name of the channel currently playing Playlist Picture ModeMusic Network Schedule Multiframe File Formats Compatible with PlayerTemplate files and LFD.lfd files Contents Image Video AudioFunctions not supported Flash Power PointCharts Vertical text Masked Image, Tiled Image content not supportedCompatible document file formats -- Extension .lfd Template filesCreation/editing/playback are only available Template Supported in Network Channel and LocalVideo File Formats Compatible with Video WallOnly one video Videos file can be played per client RestrictionsAvailable Schedule Available features in the ScheduleMenu items in the Schedule Editing a channel schedule Configuring channel schedulesMarket Available features in the TemplateTemplate Home → Template → Enter EFont Size Set the font size for messages Configuring the background image/background musicEntering text Select the Edit Text window to enter textConfigure Template Name and Storage Save CancelPreview Message appears Clone ProductClone Product Home → Clone Product → Enter EPC Connection Cable ID SettingsID Settings Device IDScreen Position Video WallVideo Wall Horizontal x VerticalHome → Network Status → Enter E Network StatusFormat Network StatusPicture Mode Picture ModeHome → On/Off Timer → Enter E On/Off TimerOn Timer On/Off TimerHoliday Management Off TimerTicker More settingsMore settings Home → More settings → Enter EURL Launcher URL LauncherHome → URL Launcher → Enter E Menu m → Picture → Picture Mode → Enter E Screen AdjustmentPicture Menu m → Picture → Enter E Picture Mode Picture Mode settings Adjustable optionsMenu m → Picture → Colour Temperature → Enter E Colour TemperaturePoint White BalanceMenu m → Picture → White Balance → Enter E Menu m → Picture → Calibrated value → Enter E ――If Picture Mode is set to Calibration, Gamma is disabledGamma Calibrated valueAdvanced Settings Advanced SettingsFlesh Tone RGB Only ModeDynamic Contrast Black TonePicture Options Digital Clean View Off Mpeg Noise Filter Hdmi Black LevelFilm Mode Off Dynamic Backlight Picture OptionsHdmi Black Level Digital Clean ViewColour Tone Mpeg Noise FilterDynamic Backlight Off Film ModeThis mode is suitable to view movies Dynamic Backlight· Position Picture SizePicture Size Picture SizeZoom/Position PositionPicture Size Picture Off Reset PictureMenu m → Picture → Reset Picture → Enter E Resets your current picture mode to its default settingsOnscreen Menu Orientation Source Content OrientationOnScreen Display Display OrientationScreen Protection Screen ProtectionAuto Protection Time Screen Burn ProtectionImmediate display TimerScreen Burn Protection Pixel ShiftSide Grey Off Pixel Shift TimerImmediate display Side GreyMDC Message No Signal MessageMessage Display Source InfoOnScreen Display Menu LanguageOnScreen Display Menu m → OnScreen Display → Reset OnScreen Display → Enter E Reset OnScreen DisplaySound Output Sound AdjustmentSound Mode Reset SoundSpeaker Settings Reset SoundMenu m → Sound → Reset Sound → Enter E Network Network SettingsNetwork Type Connecting to a Wired Network Network Settings WiredManual Network Settings Wired Automatic Network Settings WiredSet Network Type to Wired from the Network Settings Network Settings Mobile Server Network Settings Multimedia Device SettingsDevice Name System SetupInitial settings System SystemSet the current date and time, and then select Next Clock SetClock Set Sleep TimerPower On Delay TimePrimary Source Auto Source SwitchingAuto Source Switching Primary Source RecoveryPower Control Energy Saving Eco SolutionEco Solution Brightness LimitScreen Lamp Schedule No Signal Power OffAuto Power Off Screen Lamp ScheduleTemperature Control Fan and TemperatureFan Speed Setting Outdoor ModeSelect Keyboard Keyboard SettingsDevice Manager Device ManagerSelect Mouse Mouse SettingsKeyboard Settings 100Pointer Speed Pointer Settings101 Pointer SizeChange PIN Play via102 BD Wise General103 SecurityAnynet+ Menu Description 104Anynet+ HDMI-CEC Anynet+ HDMI-CECSearch for Devices 105Anynet+ HDMI-CEC Auto Turn OffAnynet+ device ... appears on Troubleshooting for Anynet+Problem Possible Solution 106107 ProblemDivX Video On Demand Game Mode108 Hdmi Hot PlugMenu m → System → Reset System → Enter E Reset System109 110 Software UpdateSupport Contact Samsung111 Go to Home112 Support Reset AllMenu m → Support → Reset All → Enter E 113114 Playing photos, videos and music Media PlayUSB HDD greater than 2TB is not supported Compatible devices with media play 115File system and formats Removing a USB device Using a USB deviceConnecting a USB device 116117 Playing media content from a PC/mobile deviceApproving a PC/mobile device connection 118 Features provided in the media content listWhen connected to a home network Dlna Play content saved on a device connected to a home network119 Menu items in the media content listOption Name Operations Photos Videos Music 120 Available buttons and features during photo playbackPicture Size 121Rewind / Fast Forward Select Scene122 Available buttons and features during music playbackShuffle Subtitle Supported image resolutionsSupported Subtitle and Media play fileformats 123File Extension Type Codec Comments 124Supported music fileformats Supported Video Formats125 126 Troubleshooting GuideTesting the Product Checking the Resolution and Frequency127 Installation issue PC modeScreen issue Not Optimum Mode is displayed128 Adjust Brightness and Contrast129 Sound issueSharpness There is static coming from the speakers Volume is too low130 Video is available but there is no sound131 Remote control issueSource device issue Remote control does not workThere is no sound in Hdmi mode Other issue132 Question Answer SettingsHow can I change the resolution? 133134 How do I set powersaving mode?Question 135 SpecificationsConsiderations Power Supply136 Environmental Operating137 PowerSaverPower Indicator Power Consumption OH46DPixel Clock Sync Polarity KHz MHz Preset Timing Modes138 Model Name OH46D / OH55D139 Not a product defect Product damage caused by customers faultAppendix 140Correct disposal of batteries in this product 141Applicable in countries with separate collection systems Optimum Picture Quality What is afterimage burn-in?Optimum Picture Quality and Afterimage Burn-in Prevention 142Preventing afterimage burn-in 143144 Licence145 Terminology
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LH55OHDPKBC/CH, LH55OHDPKBC/EN, LH46OHDPKBC/XU, LH46OHDPKBC/UE, LH46OHDPKBC/EN specifications

Samsung's display portfolio includes a wide range of high-quality professional displays, and among them are the LH55OHDPKBC/EN and LH46OHDPKBC/EN models. These displays are designed to meet the rigorous demands of various commercial applications, such as retail environments, corporate settings, and conference rooms, emphasizing durability, versatility, and vivid visual performance.

The LH55OHDPKBC/EN features a 55-inch screen, while the LH46OHDPKBC/EN has a 46-inch display. Both models boast a high brightness level, ensuring that content is easily visible even in brightly lit environments. With their LED backlighting technology, these displays provide exceptional color accuracy and clarity, which is crucial for applications that require precise color representation.

One of the standout features of these models is their Ultra HD (UHD) resolution. This means that users can expect crisp, sharp images with a resolution of 3840 x 2160 pixels, significantly enhancing the viewing experience. The displays support a wide color gamut, allowing for richer, more vibrant colors that can grab the attention of viewers and effectively convey brand messages.

Samsung has integrated advanced technologies into these displays to enhance functionality and interactivity. For example, both models support HDMI, DisplayPort, and USB connectivity, offering flexibility in terms of input sources. Furthermore, they are compatible with Samsung's MagicINFO software, allowing users to create, manage, and schedule content easily across networked displays, which is particularly beneficial for dynamic advertising and information dissemination.

Another notable characteristic is the displays’ design and build quality. Built with a slim bezel, the LH55OHDPKBC/EN and LH46OHDPKBC/EN can seamlessly fit into any setting and can be arranged in multiple video wall configurations. They are also equipped with a durable chassis that ensures long-lasting performance in high-usage scenarios.

In terms of energy efficiency, both models are designed to consume less power while delivering powerful performance. This not only helps to reduce operational costs but also aligns with environmentally friendly practices.

In summary, the Samsung LH55OHDPKBC/EN and LH46OHDPKBC/EN are top-of-the-line professional displays that combine stunning visual performance, advanced connectivity options, and robust design. They are ideal for various commercial applications, delivering clarity, reliability, and efficiency where it matters most.