Samsung LH65EDDPLGC/XY manual Check the followings, Installation issue PC mode, Screen issue

Page 89

Check the followings.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product and PC, and ensure the connection is secure.

Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC.

The blank spaces found on the screen have nothing to do with the product.

Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the screen size in the HDMI or DVI settings for the graphics card.

If the graphics card settings menu does not have an option to adjust the screen size, update the graphics card driver to the latest version.

(Please contact the graphics card or computer manufacturer for further details about how to adjust the screen settings.)

PC is shown in Source when a PC is not connected.PC is always shown in Source irrespective of whether or not a PC is connected.

Screen issue

The power LED is off. The screen will not switch on.

Make sure that the power cord is connected.

 

 

No Signal is displayed on the screen (refer to "Connecting to

Check that the product is connected correctly with a cable.

a PC").

 

Check that the device connected to the product is powered on.

 

Not Optimum Mode is displayed.

This message is displayed when a signal from the graphics card exceeds the product's maximum resolution and frequency.

Refer to the Standard Signal Mode Table and set the maximum resolution and frequency according to the product specifications.

The images on the screen look distorted.

Check the cable connection to the product.

 

 

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Contents ED65D ED75D Table of contents Sound Adjustment Support Copyright Before Using the ProductCleaning Safety PrecautionsSymbols Power off the product and computerStorage Electricity and SafetyInstallation Product or cause a fire Install the product in a kitchen or near a kitchen counterSloped surface, etc Operation Product failure, an electric shock or fire may result Output ports, etcPage Checking the Components PreparationsComponents Not available in some Locations RS232CIN adapterWall-mount Kit Hdmi cable P.39 HDMI-DVI cable P.38 Items sold separatelyButtonsDescription PartsPanel Key Port Description Reverse SideExternal sensor KIT Power indicatorButtons Light sensorAttaching the External sensor KIT to the side To lock an anti-theft locking device Assembling the Holder-Wire standAdjust the volume Remote ControlPower off the product Enter the password in the OSD menu Mute the soundQuickly select frequently used functions To place batteries in the remote controlReturn to the previous menu It sets safe lock functionVentilation Switching between portrait and landscapeInstallation on a Perpendicular Wall Installation on an Indented Wall DimensionsPlane view Model nameInstalling the Wall Mount Kit Installing the Wall MountED75D Wall Mount Kit Specifications VesaPin Signal Remote Control RS232CCable Connection RS232C CableConnection RS232C cable Connector 9-Pin D-Sub to Stereo CableFemale GndControlling Set control command Viewing control state Get control commandCommand Command type Value rangeVolume control Power controlInput Source An input source code to be set on a product Setting the input source Set Input SourceInput source control Screen mode control PIP On/Off control Auto adjustment control PC and BNC onlyFull Natural Video Wall Mode ControlSafety Lock Set Video Wall On/Off Video Wall OnWallOn Same as above Nak Set Video WallOff 10x10 Video Wall ModelSet Number 10x10 Video Wall Model 1 ~Before Connecting Connecting and Using a Source DeviceConnecting to a PC Connection using the D-SUB cable Analogue typeConnection Using an HDMI-DVI Cable Connection using a DVI cable Digital typeConnection Using an Hdmi Cable Connection Using the component Cable Connecting to a Video DeviceConnection Using an AV Cable Using an Hdmi cable or Hdmi to DVI Cable up to 1080p Changing the Input source Connecting to an Audio SystemSource SourceConfiguring settings for Multi Control Using MDCConfiguring Settings for Multi Control Uninstallation MDC Programme Installation/UninstallationUsing MDC via RS-232C serial data communications standards Connecting to MDCPicture Mode Screen AdjustmentMenu m Picture Picture Mode Enter If the input source is PC, DVI, HdmipcSharpness / Colour / Tint G/R Input source Picture Mode Adjustable optionsSharpness Picture Size · Position Resolution SelectPicture Size Menu m Picture Picture Size EnterInput Source Picture Size Picture Sizes available by Input Source169 / 43 / Wide Fit / Screen Fit / Custom Wide Fit / Screen FitZoom/Position PositionPicture Size 169 Picture SizeResolution Select Auto AdjustmentMenu m Picture Auto Adjustment Enter Available resolutions Off / 1024x768 / 1280x768 / 1360x768Fine Position Image Reset PC Screen AdjustmentImage Reset Coarse / FineMain picture Sub picture PIP SettingsMenu m System PIP Enter ComponentRGB Only Mode Advanced SettingsDynamic Contrast Black ToneWhite Balance Colour SpaceGamma Motion LightingColour Temp 10000K Digital Clean View Off Input source Picture Mode Picture OptionsHdmi Black Level Normal Film Mode Off Auto Motion Plus Picture OptionsColour Tone Digital Clean ViewColour Temp Mpeg Noise FilterAuto Motion Plus for ED75D models only Film ModeDynamic Backlight Auto Motion Plus Off Dynamic BacklightReset Picture Reset PicturePicture Off Picture OffSound Mode Sound AdjustmentSound Effect Speaker Settings Reset Sound Menu m Sound Sound Mode EnterSound Effect Sound ModeSpeaker Settings Reset Sound Reset Sound Speaker SettingsSound Effect Speaker Settings Sound EffectSource List ApplicationsRefresh Edit NameMenu Language SystemMenu m System Menu Language Enter Set the menu languageMenu Language Time Eco Solution Screen Burn Protection TickerMulti Control Sleep Timer Sleep TimerTime Clock SetOff Timer Holiday Management On TimerOn Timer Off TimerSelected On Timer and Off Timer will not activate Holiday ManagementAuto Power Off Eco SolutionEco Sensor Off Auto Power Off Energy SavingAvailable Settings Optimum Settings Available Pixel Shift Settings and Optimum SettingsTimer Off Immediate Display Side Gray Screen Burn ProtectionImmediate Display Off Side Gray TimerPixel Shift Off Immediate Display Pixel Shift Off TimerSide Gray Side Gray OffTicker Video Wall Source AutoSwitch SettingsVideo Wall Video WallFormat HorizontalVideo Wall · Format Full · Horizontal VerticalScreen Position Source AutoSwitch Source AutoSwitch SettingsPrimary Source Recovery Primary SourceChange PIN screen will appear Change PINMenu m System Change PIN Enter Game Mode Max. Power SavingAuto Power Safety LockButton Lock Max. Power Saving Game ModeStandby Control Lamp ScheduleTemperature Control Power On AdjustmentPower On Adjustment Sec Temperature Control OSD DisplayAnynet+ HDMI-CEC Anynet+ HDMI-CECAnynet+ Menu Anynet+ Menu DescriptionAuto Turn Off Switching between Anynet+ DevicesAnynet+ HDMI-CEC No / YesProblem Possible Solution Troubleshooting for Anynet+Connected device is not displayed ProblemMenu m System Reset System Enter Reset SystemMagic Clone Clone From USBMenu m System Reset All Enter Reset AllSupport Software UpdateContact Samsung By USBChecking the Resolution and Frequency Troubleshooting GuideTesting the Product Screen issue Installation issue PC modeNot Optimum Mode is displayed Check the followingsAdjust Brightness and Contrast Brightness and colour do not look normal Screen display does not look normalDisplay looks unstable and then freezes Screen cannot be displayed in full screenGo to Sound and change Speaker Select to Internal Sound issueSource device issue Remote control issueThere is audible sound when the volume is muted Remote control does not workPIP menu is not available Other issueThere is no sound in Hdmi mode IR sensor is not functioning How can I change the resolution? SettingsQuestion Answer How can I change the frequency?Question How do I set powersaving mode?Specifications Page 100 PowerSaverMax OffResolution Preset Timing Modes101 Pixel Clock MHz Sync Polarity H/V KHz102 Contact Samsung World Wide Appendix103 Samsung104 Europe 105106 107 0800 108852 3698 109 110 111 Product damage caused by customers fault Responsibility for the Pay Service Cost to Customers112 Not a product defect113 Correct DisposalCorrect disposal of batteries in this product Applicable in countries with separate collection systems114 Optimum Picture Quality and Afterimage Burn-in PreventionOptimum Picture Quality Prevention of Afterimage Burn-inMove and change text every 30 minutes as shown below 115116 Licence117 Terminology
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LH75EDDPLGC/NG, LH75EDDPLGC/UE, LH65EDDPLGC/NG, LH65EDDPLGC/HD, LH65EDDPLGC/UE specifications

Samsung's LH65EDDPLGC/EN and LH75EDDPLGC/EN are high-performance digital signage displays designed to meet the demanding needs of commercial environments. These models are exhibits of Samsung's advanced display technology, providing an exceptional visual experience while promoting versatility and reliability.

One of the key features of these displays is their stunning Ultra HD resolution, delivering crystal-clear imagery with vibrant colors and high contrast. This clarity makes them an excellent choice for retail environments, conference rooms, and other settings where impactful visuals are essential. The high pixel density ensures that content remains sharp and legible, even from a distance.

Both models incorporate Samsung's innovative Direct LED backlighting technology. This enhancement allows for more uniform brightness across the screen, contributing to better display quality and energy efficiency. This thoughtful design minimizes glare and ensures that images pop, driving more engagement from viewers.

The LH65EDDPLGC/EN and LH75EDDPLGC/EN are equipped with robust hardware, including powerful processors and ample storage. This ensures smooth performance and the ability to run demanding applications without lag. Additionally, the displays support various multimedia formats, allowing users to showcase diverse content, from videos to interactive presentations.

Durability is another noteworthy characteristic of these models. Designed for continuous operation, they boast a long lifespan and resistance to wear, making them ideal for high-traffic areas. Their forced cooling technology helps prevent overheating, ensuring reliable performance even in challenging environments.

Connectivity is seamlessly integrated, with multiple input options, including HDMI, DisplayPort, and USB, providing flexibility for various content sources. This adaptability allows for easy integration within existing setups, catering to specific business needs.

Finally, Samsung's MagicINFO software complements these displays, enabling users to manage and schedule content remotely. This capability simplifies content updates and ensures that displays consistently showcase current information, enhancing operational efficiency.

In summary, the Samsung LH65EDDPLGC/EN and LH75EDDPLGC/EN combine cutting-edge display technologies with user-friendly features. Their impressive visual capabilities, durability, and versatile connectivity options make them suitable for a wide range of commercial applications, helping businesses effectively communicate and engage with their audiences.