Samsung LF22NTBHBNU/EN, LF24NEBHBNW/EN, LF24NEBHBNU/EN Screen issue, Not Optimum Mode is displayed

Page 96

10 Troubleshooting Guide

Screen issue

Issues

Solutions

 

 

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

properly. (Refer to "3.2 Connecting and Using a

 

PC")

 

 

The message "Check Signal Cable" appears.

Check that the cable is properly connected to the

 

product. (Refer to "3.2 Connecting and Using a

 

PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

Not Optimum Mode is displayed.

This message appears if the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 102).

 

 

The images on the screen look distorted.

Check the cable connection to the product (Refer

 

to "3.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse(page 76) and Fine(page 77).

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level. (Refer to "11.1 General")

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product. Next, if

screen.

required, change the settings, referring to

 

 

Standard Signal Mode Table (page 102) in this

 

manual and the INFORMATION menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness(page 72) and Contrast(page

 

73).

 

 

Screen color is inconsistent.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

The colors on the screen have a shadow and are

Change the COLOR settings.

distorted.

(Refer to " Configuring Tint")

 

 

 

White does not really look white.

Change the COLOR settings.

 

(Refer to " Configuring Tint")

 

 

10 Troubleshooting Guide 96

Image 96
Contents BN46-00099F-03 Table Of Contents Connecting and Using 68 a Source Device Screen Setup Fine Appendix Index Before Using the Product CopyrightIcons used in this manual Cleaning Securing the Installation Space Precautions for storageSafety Precautions SymbolsElectricity and Safety Installation and Safety Before Using the Product Operation and Safety GAS Before Using the Product Correct posture to use the product Checking the Contents PreparationsParts Frontal Buttons Go to SETUP&RESET Power Key and select Power Off or Power KeyReverse Side Port DescriptionInstallation Attaching the cradleAdjusting the Product Tilt and Height Rotating the MonitorInstalling a Wall-mount Kit or Desktop Stand Preparations Anti-theft Lock Using PCoIP What is a PC over IP?Connecting USB Devices Connection to Use PCoIPLAN Connection Connecting a Microphone Connecting to Headphones or SpeakersConnecting to a Secondary Monitor Connecting the PowerConnect to the host PC using a LAN cable PCoIP On Screen Display OSDConnect Screen Connect ButtonOSD Options Menu Configuration Window Network Label Language Access IPv6 Discovery Power AudioSession Display Reset Network Tab  Ethernet Mode  Secondary DNS Server Domain Name  Auto  100 Mbps Full-Duplex  10 Mbps Full-DuplexIPv6 Tab Enable Slaac Manual AddressLabel Tab PCoIP Device NamePCoIP Device Description Generic Tag Enable Discovery Discovery TabSession Tab  Connection TypeConnection Type Configuration  AdvancedLanguage Tab Keyboard LayoutPower Tab  Enable Attached Display Override Display Tab Enable Display Cloning  Enable Local USB Audio Driver Enable Local USB Device TypeAudio Tab Audio DriverReset Tab  Reset ParametersDiagnostics Window Event Log Tab Event Log  Session Statistics  PCoIP Processor  Ping  View event log messagesSession Statistics Tab 17 PCoIP Processor Configuration PCoIP Processor TabPing Tab Information Window  Bootloader Version  Bootloader Build ID Bootloader Build Date  Firmware Build DateUser Settings Window Certificate TabMouse Tab  Mouse SpeedKeyboard Repeat Delay Keyboard TabImage Tab  Image Quality PreferenceOptions User Settings interface  Enable ConfigurationDisplay Topology Tab  Display Layout Resolution  Alignment Primary  Position Enable right click on hold  Right click delayTouch Screen Tab  Touch screen calibrationPassword Window Old PasswordUsing PCoIP Wake On LAN Wake on USB OSD Logo Upload Firmwre Update Connecting and Using a Source Device Before ConnectingPre-connection Checkpoints Connecting and Using a PC Connecting to a PCConnection Using the D-SUB Cable Analogue Type Connecting a Stereo CableWindows Driver Installation Setting Optimum Resolution Screen Setup Configuring BrightnessBrightness Configuring Contrast ContrastConfiguring Sharpness SharpnessConfiguring Samsung Magic Bright Samsung Magic BrightAdjusting Coarse CoarseAdjusting Fine FineConfiguring Tint Configuring Samsung Magic ColorSamsung Magic Color Configuring Red RedConfiguring Green GreenConfiguring Blue BlueConfiguring the Color Tone Settings Color ToneConfiguring Gamma GammaConfiguring H-Position & V-Position Resizing or Relocating the ScreenPosition & V-Position Configuring Menu H-Position & Menu V-Position Press to configure Menu H-Position or Menu V-PositionMenu H-Position & Menu V-Position To move to Menu H-Position or Menu V-Position , and pressSetup and Reset ResetInitializing Settings Reset Language Changing the LanguageConfiguring Display Time Display TimeMenu Transparency Changing Menu TransparencyPower Key Enabling Power KeyConfiguring Volume in the Initial Screen Information Menu and OthersDisplaying Information Installing the Software What is Natural Color?Natural Color Installing the Software Restrictions and Problems with the Installation MultiScreenMultiScreen Removing the Software Troubleshooting Guide Testing the ProductChecking the Resolution and Frequency Installation issue PC modeScreen issue Not Optimum Mode is displayedSound issue Source device issue10.2 Q & a Question AnswerTroubleshooting Guide Specifications GeneralSpecifications Standard Signal Mode Table 45.000 60.000 74.250 +/+ Appendix Contact Samsung World WideEurope CIS China Mena Mozambique Responsibility for the Pay Service Cost to Customers Product damage caused by customers faultNot a product defect OthersCorrect Disposal Correct disposal of batteries in this productTerminology OSD On Screen DisplayVertical Frequency Index Terminology What is a PC over IP?
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LF24NEBHBNM/XY, LF24NEBHBNW/EN, LF22FN1PFBZXXM, LF24FN1PFBZXCI, LF22NTBHBNM/XY specifications

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