Before Calling the After-Sales Service

Before Calling the After-Sales Service

Before calling for service, make a few simple checks as follows.

ProblemExplanation/Solution

The air conditioner does not operate at all

◆Check that the power switch is turned ON.

◆Check that the OPER. light on the indoor unit is on; if necessary, press ON/OFF( ).

◆Check whether the TIMER light on the indoor unit is on. If so:

-Wait until the start time is reached

and the air conditioner starts up automatically.

-Cancel the timer; see page 19.

The air conditioner does not operate with the

remote control

◆Check that there are no obstacles between you and the indoor unit.

◆Check the remote control batteries.

◆Check that you are close enough to the indoor unit (7 meters or less).

◆Reset the remote control by pressing ACL under the battery compartment cover with

a sharp end point.

The air conditioner does not cool or heat

◆Check that the correct operating mode has been selected AUTO,COOL or HEAT.

◆The room temperature may be too low or too high.

◆Dust may be blocking the air filter guard; refer to page 21 for cleaning instructions.

◆Check that there is no obstacle in front of the outdoor unit.

	When heating, the									◆ Check that the required temperature has been
	required room tempera-									set correctly.
	ture is never reached									◆ Increase the fan speed.
	and the air conditioner									◆ If the air flow is directed downwards, use the
	stops frequently									◆ If the air flow is directed downwards, use the
	stops frequently									remote control to turn it upwards.
										remote control to turn it upwards.

	The fan speed does									◆ Check that the Operating Mode is set to
	not change when you									HEAT,COOL or FAN; in the AUTO mode, the fan
	press the FAN SPEED									speed changes automatically and in DRY mode,
	button									it is set to AUTO.

	The air flow direction									◆ Check that the air conditioner has been switched
	does not change									on.
	when you press
	L/R SWING

	The timer is not									◆ Check that you have set the clock to the right time;
	triggered correctly									see page 8.
										◆ Check that the timer has been programmed
										correctly; see page 17.

	Smells are permeated									◆ Ventilate the room.
	in the room during air
	conditioning

	The temperature display									◆ The indoor unit and the remote control can be
	on the indoor unit is									different each other, because the room
	different from one									temperature always is not equal.
	on the remote control.

	If the indicators are									◆ Turn the power switch off.
	displayed as below;									◆ Contact your installation specialist.

E-22

XAPH2807ER-XEP, XAPH2807ER-SEF specifications

The Samsung XAPH2807ER-SEF and XAPH2807ER-XEP represent a significant leap in Samsung's line of advanced appliances, particularly in the realm of smart home technology. These models are designed to offer consumers an exceptional combination of connectivity, energy efficiency, and user-friendly features.

One of the standout features of both XAPH2807ER variants is their integrated smart technology. They can be easily controlled through a mobile app, allowing users to monitor and manage their appliances remotely. This connectivity makes it easier to manage energy consumption, enabling users to adjust settings while away from home, thus promoting sustainable energy use.

Moreover, the XAPH2807ER-SEF and XAPH2807ER-XEP are equipped with cutting-edge sensor technology that optimizes performance based on the user’s habits. These sensors can detect when a user is nearby and adjust the appliance’s settings accordingly, ensuring energy efficiency without compromising performance.

In terms of design, both models showcase a sleek and modern aesthetic, making them suitable for various kitchen layouts. High-grade materials are utilized for durability, while thoughtful space-maximization strategies are incorporated to ensure that every inch of the appliance is maximized for usefulness and ease of access.

Energy efficiency is another hallmark of these two Samsung appliances. Both models boast high energy ratings, meaning they consume less electricity while maintaining optimal performance. This feature not only helps in cutting down utility bills but also contributes to a smaller carbon footprint, aligning with global sustainability goals.

In addition, the XAPH2807ER series features advanced filtration systems designed to maintain air quality while minimizing harmful pollutants. This technology is especially beneficial for allergy sufferers, as it helps in reducing airborne irritants within the home environment.

Both units also offer various customizable settings, enabling users to tailor their appliance's performance to their specific needs. From temperature controls to energy-saving modes, these settings enhance the overall user experience.

Overall, the Samsung XAPH2807ER-SEF and XAPH2807ER-XEP models embody the perfect union of innovation, efficiency, and design. With their focus on energy conservation, smart technology integration, and user-centric features, they are poised to redefine the standard for modern home appliances.