Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users.
General
Temperature
Troubleshooting
Symptom |
| Possible causes |
|
| Solution | ||
|
|
|
|
|
|
|
|
| • | Power cord is not plugged in | • | Properly plug in the power | |||
|
| properly. |
| cord. | |||
|
|
|
|
|
|
| |
| • Temperature control is not | • Set the temperature lower. | |||||
|
| set correctly. | |||||
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
| • | Refrigerator is located near | • | Keep the refrigerator away | |||
Fridge does not |
| a heat source or direct |
| from direct sunlight or a | |||
operate. |
| sunlight. |
| heat source. | |||
Fridge temperature | • | Not enough clearance | • | Make sure there are at least | |||
is warm. |
| between refrigerator and |
| 5 cm from the rear and | |||
|
| sides/rear. |
| sides. | |||
|
|
|
|
|
|
|
|
| • | Vacation mode is activated. | • | Deactivate vacation mode. | |||
|
|
|
|
|
|
|
|
| • | The refrigerator is | • | Do not overload the | |||
|
| overloaded. Food is blocking |
| refrigerator. Do not allow | |||
|
| the refrigerator vents. |
| food to block ventilation. | |||
|
|
|
|
|
|
|
|
Fridge is over- | • | Temperature control is not | • Set the temperature higher. | ||||
cooling. |
| set correctly. | |||||
|
|
|
|
|
| ||
|
|
|
|
|
|
|
|
|
|
| • | To prevent condensation | |||
|
|
|
| from forming, the | |||
|
|
|
| refrigerator has | |||
|
|
|
| piping in the front corners. | |||
|
|
|
| If the ambient temperature | |||
|
|
|
| rises, this equipment may | |||
| • | Refrigerator has |
| not work effectively. This is | |||
Interior wall is hot. |
| not a system failure. | |||||
| piping in the interior wall. |
|
|
|
|
| |
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
60 English