Samsung LT28D310EW/EN manual Troubleshooting, Brightness / Sharpness, Solution Energy Saving

Page 67

Other Information

Troubleshooting

If you have any questions about the LED TV, first refer to this list. If none of these troubleshooting tips apply, please visit “www.samsung.com,” then click on Support, or contact the call centre listed on the back-cover of this manual.

Issues

Solutions and Explanations

Picture Quality

•• First of all, please perform the Picture Test and confirm that your TV is properly

 

displaying test image. (go to MENU - Support - Self Diagnosis - Picture Test) If the

 

test image is properly displayed, the poor picture may caused by the source or

 

signal.

 

 

The TV image does not look

•• If you have an analogue cable/set top box, upgrade to a digital set top box. Use

as good as it did in the store.

HDMI or Component cables to deliver HD (high definition) picture quality.

 

•• Cable/Satellite subscribers: Try HD stations from the channel line up.

 

•• Aerial connection: Try HD stations after performing Auto tuning.

 

•• Many HD channels are up scaled from SD (Standard Definition) contents.

 

•• Adjust the Cable/Set top box video output resolution to 1080i or 720p.

 

•• Make sure you are watching the TV at the minimum recommended distance

 

based on the size and definition of the signal.

The picture is distorted:

•• Compression of video contents may cause picture distortion especially in fast

macroblock error, small block,

moving pictures such as sports and action movies.

dots, pixelization

•• Low signal level or bad quality can cause picture distortion. This is not a TV issue.

 

 

•• Mobile phones used close to the TV (cca up to 1m) may cause noise in picture on

 

analogue and digital TV.

Colour is wrong or missing.

•• If you’re using a component connection, make sure the component cables are

 

connected to the correct jacks. Incorrect or loose connections may cause colour

 

problems or a blank screen.

There is poor colour or

•• Adjust the Picture options in the TV menu. (go to Picture Mode / Colour /

brightness.

Brightness / Sharpness)

 

•• Adjust Energy Saving option in the TV menu. (go to MENU - System - Eco

 

Solution - Energy Saving)

 

•• Try resetting the picture to view the default picture settings. (go to MENU - Picture

 

- Reset Picture)

There is a dotted line on the

•• If the picture size is set to Screen Fit, change it to 16:9.

edge of the screen.

•• Change cable/satellite box resolution.

 

The picture is black and white.

•• If you are using an AV composite input, connect the video cable (yellow) to the

 

Green jack of component input 1 on the TV.

When changing channels, the

•• If connected with a cable box, please try to reset the cable box. Reconnect the

picture freezes or is distorted

AC cord and wait until the cable box reboots. It may take up to 20 minutes.

or delayed.

•• Set the output resolution of the cable box to 1080i or 720p.

 

English - 67

Page 66 Page 68
Image 67
Page 66 Page 68
Contents LED TV Still image warning Digital TV noticeContents Safety Precautions Power RelatedInstallation Related Samsung Usage Related Cleaning RelatedElectric shock or fire Getting Started An electric shock or fire may result Accessories and Cables If You Want to Reset This Feature Initial SetupUsing the TV’s Controller Panel Key Standby modeStandard Remote Control Buttons Installing batteries Battery size AAA Operation Buttons How to use the e-ManualViewing the Contents Screen DisplayNow How to search for a topic on the indexHow to Operate the Main Menu OSD On Screen Display How to Navigate MenusPicture, Sound, Broadcasting, Applications, System, Support Setup Connecting the PowerConnections Connecting to AV Devices Blu-ray Players, DVD Players, etcUsing a Scart Cable Using a Headphone Cable Connection Connecting to Audio DevicesConnecting to a PC Hdmi connection AV connection Component connection Connections TD310ESUsing the CI or CI+ Card Display Modes D-Sub and HDMI/DVI Input Edit Name SourceChanging the Input Source TV / Ext. / HDMI1 / HDMI2/DVI / AV / ComponentCorrect posture to use the product Basic FeaturesChanging the Preset Picture Mode Picture ModeSharpness BacklightContrast BrightnessPicture Size Picture SizeChanging the Picture Size Menu → Picture → Picture Size → EntereMenu → Picture → PIP → Entere Picture In Picture PIPChanging the Picture Options Advanced SettingsMenu → Picture → Picture Options → Entere Picture OptionsColour Tone Picture Off Reset PictureSound Mode Changing the Preset Sound ModeSound Effect Adjusting Sound SettingsMenu → Sound → Speaker Settings → Entere Speaker Select Speaker SettingsAuto Volume Menu → Sound → Additional Settings → Entere Additional SettingsSetup Reset SoundExecuting initial setup Selecting the Sound ModeAerial Auto TuningMemorizing Channels Cable Search Option When Antenna Source is set to Satellite for TD310ES modelMenu → Broadcasting → Channel Settings → Country Area Country AreaWhen Antenna Source is set to Air or Cable Manual TuningChannel List Using the Info button Now & Next guideUsing the Channel Menu Channel ModeMenu → Broadcasting → Schedule Manager → Entere GuideSchedule Manager Menu → Broadcasting → Guide → EntereMenu → Broadcasting → Edit Channel → Entere Edit ChannelEdit Channel Go to Edit Channel screen directly Edit Favourites tMenu → Broadcasting → Edit Favourites → Entere Go to Edit Favourites screenFine Tune Other FeaturesSatellite System Subtitle t Teletext Language Audio FormatDigital Text UK only Menu → Broadcasting → Common Interface → Entere Common InterfaceTime Setting the TimeMenu → System → Time → Entere Menu → System → Time → On Timer or Off Timer → Entere Setting the On / Off TimerUsing the Sleep Timer Menu → System → Time → Sleep Timer → EntereDoes not operate correctly Other Features Eco SolutionEconomical Solutions Locking Programme Programme Rating LockChange PIN Channel LockMenu → System → General → Entere Menu LanguageGeneral Menu → System → Menu LanguageMenu → System → DivX Video On Demand → Entere DivX Video On DemandSupport Menu Self DiagnosisMenu → Support → Self Diagnosis → Entere Menu → Support → Software Update → Entere Software UpdateUpdate now Viewing the Contact Samsung Use ModeMenu → Support → Use Mode → Entere Contact SamsungApplication Connecting a USB DeviceApplication Menu Source ListMenu → Applications → Media Play Disconnecting a USB DeviceMedia Play Playing the selected filesPhotos Setting menuPlaying the Photos / Videos / Music Playback menuButton Operation VideosSetting the Encoding language Viewing the e-Manual Football Mode tUsing the Football Mode ManualBrightness / Sharpness TroubleshootingSolution Energy Saving Reset PictureExternal devices Operating. go to Menu Support Self Diagnosis Sound TestDiagnosis Test menu TV Signal InformationBroadcasting menu is Recommendation EU Only → Use ModeNot be playable properly Supported Video Formats Supported Subtitle and Media Play file formatsSupported Music Formats Supported Photo FormatsTeletext pages are organized according to six categories Teletext FeatureInstalling the Wall Mount Wall Mount Kit Specifications VesaTo avoid the TV from falling Securing the TV to the WallStorage and Maintenance Securing the Installation SpaceAnti-theft Kensington Lock Licence HD 1080p, including premium contentSpecifications PIP IndexOther Information Europe Asia Pacific
Related manuals
Manual 83 pages 19.29 Kb Manual 104 pages 18.8 Kb Manual 104 pages 27.03 Kb Manual 83 pages 51.93 Kb Manual 104 pages 50.22 Kb Manual 83 pages 48.24 Kb Manual 83 pages 34.73 Kb Manual 104 pages 44.08 Kb Manual 83 pages 61.68 Kb Manual 83 pages 61.72 Kb Manual 83 pages 36.42 Kb Manual 83 pages 60.01 Kb Manual 83 pages 25.2 Kb Manual 83 pages 55.71 Kb Manual 83 pages 56.49 Kb Manual 104 pages 50.35 Kb Manual 83 pages 48.25 Kb

LT24D310EX/RU, LT24D310EW/EN, LT28D310EX/EN, LT28D310EX/RU, LT24D310EX/EN specifications

The Samsung LT28D310EW/EN and LT24D310EW/EN are innovative LED displays that meet various multimedia needs with stylish designs and advanced features. These models are designed to cater to users seeking a blend of TV and monitor functionalities, making them ideal for both entertainment and productivity purposes.

One of the standout features of both models is their impressive display quality. With a high resolution, these screens deliver vibrant colors and sharp images that enhance the viewing experience. The LED backlighting technology ensures energy efficiency while providing a bright and clear picture, making it suitable for various lighting conditions. The screens feature wide viewing angles, allowing users to enjoy content from different positions without compromising image quality.

Both models are equipped with Smart TV capabilities, allowing users to access a plethora of online content via built-in applications. Users can enjoy popular streaming services, browse the web, and even connect their devices seamlessly. This functionality transforms any room into a multifunctional entertainment center, whether for watching movies, playing games, or catching up on news.

The Samsung LT28D310EW/EN and LT24D310EW/EN also come with various connectivity options. Equipped with HDMI and USB ports, users can easily connect external devices such as laptops, gaming consoles, and USB drives. This feature enhances versatility, allowing users to switch between different sources with ease.

Additionally, the integrated digital tuner enables users to receive over-the-air broadcasts without the need for a separate decoder, making it a practical choice for consumers looking to cut the cord. The sound quality is equally commendable, with built-in speakers providing clear audio that complements the visual experience.

Moreover, both models emphasize user-friendly operation. The intuitive interface and remote control system make navigation simple, even for those who are not tech-savvy. With a sleek and modern design, these displays will complement any setting, whether in a living room or an office environment.

In summary, the Samsung LT28D310EW/EN and LT24D310EW/EN display significant advancements in technology, offering exceptional screen quality, Smart TV features, extensive connectivity options, and a stylish look. These models represent an excellent choice for users seeking a multifunctional display that combines entertainment and practicality.
Top Page Image Contents