Samsung LT28D310EX/EN Operating. go to Menu Support Self Diagnosis Sound Test, External devices

Page 68

Other Information

Issues

Solutions and Explanations

Sound Quality

•• First of all, please perform the Sound Test to confirm that your TV audio is properly

 

operating. (go to MENU - Support - Self Diagnosis - Sound Test)

 

•• If the audio is ok, the sound problem may be caused by the source or signal.

 

 

There is no sound or the

•• Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc)

sound is too low at maximum

connected to your TV.

volume.

 

The picture is good but there

•• Set the Speaker Select option to TV Speaker in the sound menu.

is no sound.

•• If you are using an external device, make sure the audio cables are connected to

 

 

the correct audio input jacks on the TV.

 

•• If you are using an external device, check the device’s audio output option (ex.

 

you may need to change your cable box’s audio option to HDMI when you have a

 

HDMI connected to your TV).

 

•• If you are using a DVI to HDMI cable, a separate audio cable is required.

 

•• Reboot the connected device by reconnecting the device’s power cable.

The speakers are making an

•• Check the cable connections. Make sure a video cable is not connected to an

inappropriate noise.

audio input.

 

•• For aerial or cable connections, check the signal strength. Low signal level may

 

cause sound distortion.

No Picture, No Video

 

The TV will not turn on.

•• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

 

•• Make sure the wall outlet is working.

 

•• Try pressing the POWER button on the TV to make sure the problem is not the

 

remote. If the TV turns on, refer to “The remote control does not work” below.

The TV turns off automatically.

•• Ensure the Sleep Timer is set to Off in the Time menu.

 

•• If your PC is connected to the TV, check your PC power settings.

 

•• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

•• When watching TV from an aerial or cable connection, the TV will turn off after 10

 

~ 15 minutes if there is no signal.

There is no picture/video.

•• Check cable connections (remove and reconnect all cables connected to the TV

 

and external devices).

 

•• Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video outputs to

 

match the connections to the TV input. For example, if an external device’s output

 

is HDMI, it should be connected to an HDMI input on the TV.

 

•• Make sure your connected devices are powered on.

 

•• Be sure to select the TV’s correct source by pressing the SOURCE button on the

 

remote control.

 

•• Reboot the connected device by reconnecting the device’s power cable.

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Contents LED TV Digital TV notice Still image warningContents Power Related Safety PrecautionsInstallation Related Samsung Cleaning Related Usage RelatedElectric shock or fire Getting Started An electric shock or fire may result Accessories and Cables Initial Setup Using the TV’s Controller Panel KeyStandby mode If You Want to Reset This FeatureStandard Remote Control Buttons Installing batteries Battery size AAA How to use the e-Manual Viewing the ContentsScreen Display Operation ButtonsHow to search for a topic on the index NowPicture, Sound, Broadcasting, Applications, System, Support How to Navigate MenusHow to Operate the Main Menu OSD On Screen Display Connecting the Power SetupConnecting to AV Devices Blu-ray Players, DVD Players, etc ConnectionsUsing a Scart Cable Connecting to Audio Devices Using a Headphone Cable ConnectionConnecting to a PC Connections TD310ES Hdmi connection AV connection Component connectionUsing the CI or CI+ Card Display Modes D-Sub and HDMI/DVI Input Source Changing the Input SourceTV / Ext. / HDMI1 / HDMI2/DVI / AV / Component Edit NameBasic Features Correct posture to use the productPicture Mode Changing the Preset Picture ModeBacklight ContrastBrightness SharpnessPicture Size Changing the Picture SizeMenu → Picture → Picture Size → Entere Picture SizePicture In Picture PIP Menu → Picture → PIP → EntereAdvanced Settings Changing the Picture OptionsColour Tone Picture OptionsMenu → Picture → Picture Options → Entere Reset Picture Sound ModeChanging the Preset Sound Mode Picture OffAdjusting Sound Settings Sound EffectAuto Volume Speaker SettingsMenu → Sound → Speaker Settings → Entere Speaker Select Additional Settings Menu → Sound → Additional Settings → EntereReset Sound Executing initial setupSelecting the Sound Mode SetupMemorizing Channels Auto TuningAerial When Antenna Source is set to Satellite for TD310ES model Menu → Broadcasting → Channel Settings → Country AreaCountry Area Cable Search OptionManual Tuning When Antenna Source is set to Air or CableUsing the Info button Now & Next guide Using the Channel MenuChannel Mode Channel ListGuide Schedule ManagerMenu → Broadcasting → Guide → Entere Menu → Broadcasting → Schedule Manager → EntereEdit Channel Menu → Broadcasting → Edit Channel → EntereEdit Favourites t Menu → Broadcasting → Edit Favourites → EntereGo to Edit Favourites screen Edit Channel Go to Edit Channel screen directlyOther Features Fine TuneSatellite System Subtitle t Digital Text UK only Audio FormatTeletext Language Common Interface Menu → Broadcasting → Common Interface → EntereMenu → System → Time → Entere Setting the TimeTime Setting the On / Off Timer Using the Sleep TimerMenu → System → Time → Sleep Timer → Entere Menu → System → Time → On Timer or Off Timer → EntereDoes not operate correctly Economical Solutions Eco SolutionOther Features Programme Rating Lock Change PINChannel Lock Locking ProgrammeMenu Language GeneralMenu → System → Menu Language Menu → System → General → EntereDivX Video On Demand Menu → System → DivX Video On Demand → EntereMenu → Support → Self Diagnosis → Entere Self DiagnosisSupport Menu Update now Software UpdateMenu → Support → Software Update → Entere Use Mode Menu → Support → Use Mode → EntereContact Samsung Viewing the Contact SamsungConnecting a USB Device Application MenuSource List ApplicationDisconnecting a USB Device Media PlayPlaying the selected files Menu → Applications → Media PlaySetting menu Playing the Photos / Videos / MusicPlayback menu PhotosVideos Button OperationSetting the Encoding language Football Mode t Using the Football ModeManual Viewing the e-ManualTroubleshooting Solution Energy SavingReset Picture Brightness / SharpnessOperating. go to Menu Support Self Diagnosis Sound Test External devicesBroadcasting menu is TV Signal InformationDiagnosis Test menu Not be playable properly → Use ModeRecommendation EU Only Supported Subtitle and Media Play file formats Supported Video FormatsSupported Photo Formats Supported Music FormatsTeletext Feature Teletext pages are organized according to six categoriesWall Mount Kit Specifications Vesa Installing the Wall MountSecuring the TV to the Wall To avoid the TV from fallingSecuring the Installation Space Storage and MaintenanceAnti-theft Kensington Lock HD 1080p, including premium content LicenceSpecifications Index PIPOther Information Europe Asia Pacific
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LT24D310EX/RU, LT24D310EW/EN, LT28D310EX/EN, LT28D310EX/RU, LT24D310EX/EN specifications

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