Samsung LS27E510CS/CI manual Troubleshooting Guide, Testing the Product, Check the following

Page 71

8Troubleshooting Guide

8.1Requirements Before Contacting Samsung Customer Service Center

8.1.1 Testing the Product

Before calling Samsung Customer Service Center, test your product as follows. If the problem persists,

contact Samsung Customer Service Center.

Check if your product is operating normally by using the product test function.

If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.

1

2

3

4

Power off both the PC and product.

Disconnect the cables from the product.

Power on the product.

If the message Check Signal Cable appears, the product is working normally.

If the screen remains blank, check the PC system, video controller and cable.

8.1.2 Checking the Resolution and Frequency

For a mode that exceeds the supported resolution (refer to "9.3 Standard Signal Mode Table"), the message Not Optimum Mode will appear for a short time.

8.1.3 Check the following.

Installation issue (PC mode)

Issues

Solutions

 

 

The screen keeps switching on and off.

Check the cable connection between the product

 

and PC, and ensure the connectors are locked.

 

(Refer to "2.2 Connecting and Using a PC")

 

 

8 Troubleshooting Guide 71

Image 71
Contents S27E510C Table Of Contents Screen Setup Transparency Index Icons used in this manual Before Using the ProductCopyright Cleaning Precautions for storage Securing the Installation SpaceSymbols Safety PrecautionsElectricity and Safety Installation and Safety Before Using the Product Operation and Safety GAS Before Using the Product Before Using the Product Correct posture to use the product Preparations Checking the ContentsControl Panel PartsFunction Key Guide ReturnPicture Game Mode, SAMSUNGBright, Brightness, Color Port About ports Reverse SideAttaching the Stand InstallationRemoving the Stand Anti-theft Lock Adjusting the Product TiltInstalling the Wall Mount Kit Installing the Wall MountWall Mount Kit Specifications Vesa Connecting to a PC Connecting and Using a Source DeviceBefore Connecting Connecting and Using a PCConnection Using an HDMI-DVI Cable Connection Using the Hdmi CableConnecting to Headphones Power connection using detachable DC power adapter Connecting the PowerPower connection using integrated DC power adapter Driver Installation 6HWXS*XLGH Dqjxdjh Setting Optimum ResolutionSamsung Magic Bright Screen SetupConfiguring Samsung Magic Bright Dynamic Brightness Configuring BrightnessContrast Configuring ContrastSharpness Configuring SharpnessColor Configuring RedConfiguring Green Configuring Blue Configuring the Color Tone Settings  Mode1  Mode2  Mode3 Configuring GammaSamsung Magic Upscale Configuring Samsung Magic UpscaleHdmi Black Level Configuring the Hdmi Black Level SettingsConfiguring Eye Saver Mode Eye Saver ModeConfiguring Game Mode Game ModeResponse Time Configuring the Response TimeChanging the Picture Size Picture SizeAV mode Configuring H-Position & V-Position Screen AdjustmentAdjusting Coarse Adjusting Fine Changing Transparency Coordinating OSDTransparency Position Language Configuring LanguageDisplay Time Configuring Display TimeEco Saving Plus Setup and ResetConfiguring Eco Saving Plus Configuring Off Timer Off TimerConfiguring Turn Off After Configuring PC/AV Mode PC/AV ModeSource Detection Configuring Source DetectionKey Repeat Time Configuring Key Repeat TimeConfiguring Power LED On Power LED OnInitializing Settings Reset All Reset AllDisplaying Information Information Menu and OthersInformation Brightness Volume Configuring Volume in the Initial ScreenSystem Requirements Installing the SoftwareEasy Setting Box Installing the SoftwareRemoving the Software Installation issue PC mode Troubleshooting GuideTesting the Product Checking the Resolution and FrequencyNot Optimum Mode is displayed Screen issueSource device issue Question Answer Q & aTroubleshooting Guide General SpecificationsUSA only PowerSaver Standard Signal Mode Table Specifications Contact Samsung World Wide AppendixEL Salvador Europe Greece CIS China Mena Africa Others Responsibility for the Pay Service Cost to CustomersProduct damage caused by customers fault Not a product defectCorrect Disposal OSD On Screen Display TerminologyResolution Index Standard Signal Mode Table Terminology Transparency
Related manuals
Manual 74 pages 35.74 Kb Manual 98 pages 52.98 Kb Manual 74 pages 16.84 Kb Manual 94 pages 60.28 Kb Manual 97 pages 24.97 Kb Manual 98 pages 37.38 Kb Manual 96 pages 24.79 Kb Manual 97 pages 63.39 Kb Manual 96 pages 20.59 Kb Manual 94 pages 46.51 Kb Manual 95 pages 24.07 Kb Manual 94 pages 61.89 Kb Manual 94 pages 26.2 Kb Manual 95 pages 41.87 Kb Manual 96 pages 45.35 Kb Manual 97 pages 7.8 Kb Manual 98 pages 7.14 Kb Manual 97 pages 58.48 Kb Manual 91 pages 50.86 Kb Manual 96 pages 58.33 Kb

LS27E510CS/CI, LS27E510CS/KZ, LS27E510CS/XV, LS27E510CS/EN specifications

The Samsung LS27E510CS/EN is a 27-inch Full HD monitor designed to provide a high-quality viewing experience for both work and entertainment. This display features an elegant, slim design that is ideal for any home or office environment. With its sleek profile and modern aesthetics, the monitor not only enhances functionality but also adds a touch of sophistication to your workspace.

One of the standout features of the LS27E510CS/EN is its Full HD resolution of 1920x1080 pixels. This level of detail ensures that images and text appear crisp and clear, making it perfect for graphic design, gaming, or general productivity tasks. The monitor also utilizes an advanced LED backlight technology, which contributes to brighter whites and deeper blacks, enhancing the overall contrast and color accuracy.

The LS27E510CS/EN is equipped with Samsung's PLS (Plane-to-Line Switching) technology. This innovative screen technology offers wider viewing angles compared to traditional TN panels, meaning that colors remain consistent and images look stunning from various perspectives. Additionally, the monitor boasts a 178-degree viewing angle both horizontally and vertically, ensuring that everyone can enjoy the same quality of display regardless of their position.

For added comfort during long hours of usage, the monitor incorporates Eye Saver Mode, which reduces blue light emissions, as well as a Flicker-Free technology. These features work together to minimize eye strain, allowing users to work for extended periods without discomfort.

In terms of connectivity, the LS27E510CS/EN includes multiple input options, such as HDMI and D-Sub ports. This makes it compatible with a variety of devices, including laptops, gaming consoles, and desktop computers, providing versatility for different user needs.

Moreover, the monitor is designed with eco-friendliness in mind, featuring a low-power consumption rating which helps reduce energy costs and environmental impact. It is also equipped with Samsung's Eco Saving Plus technology, allowing users to choose energy-saving modes without compromising picture quality.

In summary, the Samsung LS27E510CS/EN is a versatile monitor that combines stylish design, impressive visual performance, and features aimed at enhancing user comfort and productivity. Whether for gaming, professional work, or everyday use, this monitor delivers a superior experience while also prioritizing user well-being and environmental sustainability. With its blend of advanced technologies and elegant design, the LS27E510CS/EN is a strong choice for anyone in need of a reliable and high-performing display.