Samsung LS27E510CS/EN, LS27E510CS/XV, LS27E510CS/KZ Screen issue, Not Optimum Mode is displayed

Page 72

8Troubleshooting Guide

Screen issue

Issues

Solutions

 

 

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

properly. (Refer to "2.2 Connecting and Using a

 

PC")

 

 

The message Check Signal Cable appears.

Check that the cable is properly connected to the

 

product. (Refer to "2.2 Connecting and Using a

 

PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

Not Optimum Mode is displayed.

This message appears when the signal from the

 

graphics card exceeds the maximum resolution or

 

frequency for the product.

 

 

 

Change the maximum resolution and frequency to

 

suit the product performance, referring to

 

Standard Signal Mode Table (page 79).

 

 

The images on the screen look distorted.

Check the cable connection to the product (Refer

 

to "2.2 Connecting and Using a PC")

 

 

The screen is not clear. The screen is blurry.

Adjust Coarse (page 52) and Fine (page 53).

 

 

 

Remove any accessories (video extension cable,

 

etc.) and try again.

 

 

 

Set the resolution and frequency to the

 

recommended level.

 

 

The screen appears unstable and shaky.

Check that the resolution and frequency for the

 

PC are within the range of resolution and

There are shadows or ghost images left on the

frequency compatible with the product. Next, if

screen.

required, change the settings, referring to

 

 

Standard Signal Mode Table (page 79) in this

 

manual and the Information menu on the

 

product.

 

 

The screen is too bright. The screen is too dark.

Adjust Brightness (page 36) and Contrast (page

 

37).

 

 

Screen color is inconsistent.

Change the Color settings. (Refer to "3.5 Color")

 

 

The colors on the screen have a shadow and are

Change the Color settings.

distorted.

(Refer to "3.5 Color")

 

 

 

White does not really look white.

Change the Color settings.

 

(Refer to "3.5 Color")

 

 

8 Troubleshooting Guide 72

Image 72
Contents S27E510C Table Of Contents Screen Setup Transparency Index Before Using the Product CopyrightIcons used in this manual Cleaning Securing the Installation Space Precautions for storageSafety Precautions SymbolsElectricity and Safety Installation and Safety Before Using the Product Operation and Safety GAS Before Using the Product Before Using the Product Correct posture to use the product Checking the Contents PreparationsParts Control PanelReturn Function Key GuidePicture Game Mode, SAMSUNGBright, Brightness, Color Reverse Side Port About portsInstallation Attaching the StandRemoving the Stand Adjusting the Product Tilt Anti-theft LockInstalling the Wall Mount Installing the Wall Mount KitWall Mount Kit Specifications Vesa Connecting and Using a Source Device Before ConnectingConnecting and Using a PC Connecting to a PCConnection Using the Hdmi Cable Connection Using an HDMI-DVI CableConnecting to Headphones Connecting the Power Power connection using integrated DC power adapterPower connection using detachable DC power adapter Driver Installation Setting Optimum Resolution 6HWXS*XLGH DqjxdjhScreen Setup Configuring Samsung Magic BrightSamsung Magic Bright Dynamic Configuring Brightness BrightnessConfiguring Contrast ContrastConfiguring Sharpness SharpnessConfiguring Red ColorConfiguring Green Configuring Blue Configuring the Color Tone Settings Configuring Gamma  Mode1  Mode2  Mode3Configuring Samsung Magic Upscale Samsung Magic UpscaleConfiguring the Hdmi Black Level Settings Hdmi Black LevelEye Saver Mode Configuring Eye Saver ModeGame Mode Configuring Game ModeConfiguring the Response Time Response TimePicture Size Changing the Picture SizeAV mode Screen Adjustment Configuring H-Position & V-PositionAdjusting Coarse Adjusting Fine Coordinating OSD TransparencyChanging Transparency Position Configuring Language LanguageConfiguring Display Time Display TimeSetup and Reset Configuring Eco Saving PlusEco Saving Plus Off Timer Configuring Off TimerConfiguring Turn Off After PC/AV Mode Configuring PC/AV ModeConfiguring Source Detection Source DetectionConfiguring Key Repeat Time Key Repeat TimePower LED On Configuring Power LED OnReset All Initializing Settings Reset AllInformation Menu and Others InformationDisplaying Information Brightness Configuring Volume in the Initial Screen Volume Installing the Software Easy Setting Box Installing the Software System RequirementsRemoving the Software Troubleshooting Guide Testing the ProductChecking the Resolution and Frequency Installation issue PC modeScreen issue Not Optimum Mode is displayedSource device issue Q & a Question AnswerTroubleshooting Guide Specifications GeneralUSA only PowerSaver Standard Signal Mode Table Specifications Appendix Contact Samsung World WideEL Salvador Europe Greece CIS China Mena Africa Responsibility for the Pay Service Cost to Customers Product damage caused by customers faultNot a product defect OthersCorrect Disposal Terminology OSD On Screen DisplayResolution Index Standard Signal Mode Table Terminology Transparency
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