Samsung LC27A750XS/CI manual Troubleshooting Guide, Testing the Product, Check the followings

Page 81

9Troubleshooting Guide

9.1Requirements Before Contacting Samsung Customer Service Center

9.1.1 Testing the Product

Before calling Samsung Customer Service Center, test your product as follows. If the problem persists,

contact Samsung Customer Service Center.

Check if your product is operating normally by using the product test function.

If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.

1

2

3

4

Power off both the PC and product.

Disconnect the cable from the product.

Power on the product.

If the Check Signal Cable message appears, the product is working normally.

If the screen remains blank, check the PC system, video controller and cable.

9.1.2 Checking the Resolution and Frequency

For a mode that exceeds the supported resolution (refer to "10.3 Standard Signal Mode Table"), the message Not Optimum Mode. will appear for a short time.

9.1.3 Check the followings.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product

 

and PC, and ensure the connection is secure.

 

(Refer to "3.2 Connecting and Using a PC")

 

 

 

 

Screen issue

 

 

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

correctly (Refer to "3.2 Connecting and Using a

 

PC")

 

 

The message Check Signal Cable appears.

Check that the cable is properly connected to the

 

product. (Refer to "3.2 Connecting and Using a

 

PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

9 Troubleshooting Guide 81

Image 81
Contents C23A750X / C27A750X Symbols for safety precautions Before Using the ProductCopyright Icons used in this manualBefore Using the Product Cleaning CleaningSecuring the Installation Space Safety PrecautionsPrecautions for storage Electricity and SafetyBefore Using the Product Installation Before Using the Product Operation Sweets resulting in a serious injury 100 Before Using the Product Correct posture to use the product Table Of Contents Connecting and Using 41 a Source Device Screen Setup Configuring Tint Resizing or Relocating the Screen Setup and Reset Information Menu and 78 Others Index Preparations Checking the ContentsComponents Checking the ComponentsItems sold separately Frontal Buttons PartsIcons Description Port Description Reverse SideHdmi Left Side ViewRight Side View Adjusting the Product Tilt and Height Software Installation for Using HUB Monitor Using HUB MonitorInstalling Samsung HUB Monitor Setup About HUB MonitorConnecting the Product to a PC to Use HUB Monitor Connecting to a PC via Wireless USB Connecting to a PC via Wireless USB 5HWXUQ 0RYH Qwhu Automatic/manual Wireless USB connection Connecting to a PC via the USB CableConnecting to a PC using the USB cable Automatic/manual USB cable connectionUsing the Product as a USB HUB Using the Product as a USB HUBUtilizing HUB Monitor Connecting to a LAN Dynamic IP Configuring the HUB Monitor IPDynamic IP User Static IP User Static IPUsing HUB Monitor 3 Using HUB Monitor Connecting and Using a Source Device Before ConnectingPre-connection Checkpoints Connecting to a PC Connecting and Using a PCConnection using the D-SUB cable Analogue type Connection Using an HDMI-DVI CableConnection Using an Hdmi Cable Digital Type Items Specifications Driver InstallationSetting Optimum Resolution Changing the Resolution Using a PC Changing the Resolution on Windows Vista Changing the Resolution on Windows Connecting to a Video Device Connecting HeadphonesConnection Using an Hdmi Cable Screen Setup Configuring AngleSamsung Magic Angle Samsung Magic Bright Configuring BrightConfiguring Color Configuring Samsung Magic ColorBrightness Configuring BrightnessConfiguring Sharpness Configuring ContrastContrast SharpnessCoarse Adjusting CoarseConfiguring Response Time Adjusting FineFine Response TimeHdmi Black Level Configuring Red Configuring TintConfiguring Green RedBlue Configuring BlueColor Tone Configuring the Color Tone SettingsGamma Configuring GammaConfiguring the Auto Adjustment Settings Auto AdjustmentResizing or Relocating the Screen SizeHorizontal Position Configuring H-PositionVertical Position Configuring V-PositionMenu H-Position Configuring Menu H-PositionMenu V-Position Configuring Menu V-PositionAuto Wireless Detection Setup and ResetWireless Connection Configuring Auto Wireless DetectionActivating Wireless Connection Configuring USB ConnectionUSB Connection Configuring Hdmi Configuring AnalogAnalog HdmiUSB Super Charging Configuring USB Super ChargingWireless ID Configuring Eco SavingEco Saving Language Menu TransparencyChanging Menu Transparency Changing the LanguageConfiguring PC/AV Mode PC/AV ModeConfiguring Display Time Configuring Auto SourceAuto Source Display TimeKey Repeat Time Configuring Key Repeat TimeOff Timer Setting Off Timer On/OffConfiguring Off Timer On/Off Configuring Off Timer SettingInitializing Settings Reset ResetConfiguring Brightness in the Startup Screen Information Menu and OthersDisplaying Information Configuring Volume in the Startup Screen Configuring HUB in the Initial Screen Testing the Product Troubleshooting GuideChecking the Resolution and Frequency Check the followingsSound issue Source device issue Question Answer Q & aResolution General SpecificationsPowerSaver Specifications Standard Signal Mode Table UWB PC Dongle Specification UWB Ultra Wide BandContact Samsung Worldwide AppendixCIS Appendix OSDOn Screen Display TerminologyHorizontal Frequency Index Index
Related manuals
Manual 94 pages 10.03 Kb Manual 98 pages 35.87 Kb Manual 102 pages 30.95 Kb Manual 96 pages 8.5 Kb Manual 109 pages 42.68 Kb Manual 101 pages 22.93 Kb Manual 101 pages 4.09 Kb Manual 96 pages 59.52 Kb Manual 98 pages 1.15 Kb Manual 96 pages 30.17 Kb Manual 100 pages 9.59 Kb Manual 104 pages 42.06 Kb Manual 99 pages 34.32 Kb Manual 105 pages 50.39 Kb Manual 97 pages 36.74 Kb Manual 98 pages 28.67 Kb Manual 99 pages 27.94 Kb Manual 103 pages 32.62 Kb

LC27A750XS/ZA, LC27A750XSSEN, LC27A750XS/EN, LC23A750XS/CI, LC27A750XS/CI specifications

The Samsung LC27A750XS/EN and LC23A750XS/EN are premium monitors designed to cater to both professional and casual users who demand high-quality visuals and advanced features. With their sleek design and innovative technologies, these monitors stand out in the crowded display market.

One of the main features of these monitors is their QLED (Quantum Dot Light Emitting Diode) technology. This allows for vibrant colors and incredible contrast ratios, which enhance the viewing experience whether you're working on graphics, watching movies, or playing video games. The QLED panels deliver up to 1 billion colors, ensuring that the images produced are lifelike and vivid.

The LC27A750XS/EN features a larger 27-inch display, while the LC23A750XS/EN offers a compact 23-inch screen, making both models versatile for various workspaces. Both monitors boast a resolution of 2560 x 1440 (QHD), providing detailed visuals that are ideal for multitasking and productivity. The high pixel density means text is sharp, and images are clear, making them suitable for tasks that require precision.

Another standout aspect of these models is their image performance, which is enhanced by a fast refresh rate and low response time. The 144Hz refresh rate ensures smoother motion, which is particularly beneficial for gamers who rely on quick reaction times during gameplay. Coupled with a 1ms response time, these monitors help reduce motion blur, delivering a seamless experience.

Additionally, both monitors come with HDR10 support, which allows for a wider spectrum of brightness and color contrasts. This feature significantly improves the overall viewing experience, especially in HDR-enabled content, making blacks deeper and whites brighter.

The ergonomic design of the LC27A750XS/EN and LC23A750XS/EN also deserves attention. They offer a range of adjustments, including height, tilt, and pivot, enabling users to customize their setup for maximum comfort. This is an essential factor for those who spend extended hours in front of their screens.

Connectivity options are plentiful, with both monitors featuring USB-C, DisplayPort, and HDMI inputs. The USB-C port allows for easy connectivity with laptops and mobile devices while delivering power, data, and video through a single cable.

In summary, the Samsung LC27A750XS/EN and LC23A750XS/EN are sophisticated monitors that combine advanced display technologies, a sleek design, and ergonomic functionality. Whether for gaming, professional design work, or daily use, these monitors deliver an exceptional visual experience that caters to a variety of viewing needs.