Samsung LC24B550US/ZR Audio issues, Other issues, Integrated speaker is provided on Series 7 only

Page 73

Troubleshooting Guide

TROUBLESHOOTING

SOLUTIONS

 

 

The message "Not

This message appears if the signal from the graphics card

Optimum Mode. "

exceeds the maximum resolution or frequency for the product.

appears on the screen.

Set the maximum resolution and frequency according to the

 

 

product specifications referring to the Standard Signal Mode

 

Table.

The images on the

Check the cable connection to the product

screen look distorted.

 

The screen is not clear.

Remove components (video cable, etc.) and try again.

The screen is blurry.

Set the resolution and frequency to the recommended level.

 

The screen appears

Check that the resolution and frequency of the PC and

unstable and shaky.

graphics card are set within a range compatible with the

There are shadows or

product. Then, change the screen settings if required by

referring to the additional information on the product menu.

ghost images left on the

 

screen.

 

The screen is too bright.

Adjust the Brightness setting.

The screen is too dark.

 

Screen color is

Adjust the COLOR settings.

inconsistent.

 

The colors on the screen

Adjust the COLOR settings.

have a shadow and are

 

distorted.

 

White does not really

Adjust the COLOR settings.

look white.

 

There is no image on the

The product is operating in power-saving mode.

screen and the power

Press any key on the keyboard or move the mouse to return

LED blinks every 0.5 to 1

second.

to normal operating mode.

Audio issues

* The integrated speaker is provided on Series 7 only.

TROUBLESHOOTING

SOLUTIONS

 

 

There is no sound.

Check the connection of the stereo cable or adjust the volume.

 

Check that the source device connected to the product is

 

powered on.

The volume is too low.

Adjust the volume.

 

If the volume is still low after turning it up to the maximum

 

level, adjust the volume on your PC sound card or software

 

program.

Other issues

 

TROUBLESHOOTING

SOLUTIONS

 

 

The stand generates

The upper part of the stand may become slightly hot at room

heat. Why is that? Does

temperature. This occurs as the heat inside the stand releases

this mean that the

naturally. The intensity of heat you feel can vary depending on

product is defective?

whether the room is sealed or depending on the surrounding

 

temperature. This does not indicate a defect. You can use the

 

product without worry.

 

It is recommended to use the product in a location that offers

 

good ventilation at the back of the monitor stand.

 

 

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Contents C24B550U / C24B750X / C27B750X Contents Connecting and Using a Source Device Information Menu and Others Copyright Before Using the ProductSafety Precautions Securing the Installation SpaceSymbols Precautions for storageElectricity and Safety CleaningWipe the product screen using a clean, soft and dry cloth AgentsInstallation and Safety Install the product at such a place Operation and SafetyGAS Before Using the Product Use the product in the correct posture as follows Correct posture to use the productUnpacking the Smart Station PreparationRemoving the Packaging Components Checking the ComponentsItems sold separately USB Display feature Key featuresParts Front ButtonsOpen or close the onscreen display OSD menu, or return to Icons DescriptionConnect to a source device using a USB 3.0 cable Connect to a DC power adapterRear View SideConnect to a source device using a USB 2.0 cable Adjusting the Product TiltConnect to an audio output device such as headphones Wireless Connection What is Smart Station?USB Display / USB Hub Mobile Control Automatic installation when using a notebook PC Software Installation for Using Smart StationUsing Smart Station Automatic installation when using a desktop Control Panel → Sound → Speakers → Configure Speakers Reinstall and Update Connecting a PC to the Smart Station Monitor ProductReinstall Software installation using the provided CDPrecautions Wireless Connection Manager is for Series 7 only Using Wireless Connection Wireless Connection ManagerRun Wireless Connection Manager Using the Wireless-connection Dongle as a Hub LAN Connection Wireless To connect to a PC using a USB cable Connecting to a PC Using a USB CableAutomatic/Manual USB Cable Connection Using the Product as a USB Hub LAN Connection Wired Monitor IP SetupDynamic IP Static IP Click the Close button Using Mobile Control Sharing Your Keyboard/Mouse What is Mobile Control?About Mobile Control Mode Charging/Control ModeWireless Connection Manager will automatically install Using the Mobile ControlAppear on the far right side of the taskbar When your mobile device has a Micro USB port Connecting and Using Devices by TypeUSB Connection Kit Micro USB to Normal USB Android tabletConnecting to two PCs Changing the position of a PC Mobile Control Changing the SettingsUsing the Mobile-device Holder Using the mouse buttons to work with a mobile deviceTo Transfer files between two PCsDesktop Note PC MHL Mobile High-Definition Link Using MHLWhen the mobile device is in power-saving mode Using MHLWireless Connection is displayed on Series 7 only Disabling MHL Checklist before Connecting to Source Devices Connecting and Using a Source DeviceConnecting the Power Pre-connection CheckpointsConnecting to a PC Connecting and Using a PCConnection Using an HDMI-DVI Cable Connection Using an Hdmi Cable Digital TypePC System Requirements for Using the Product Driver InstallationChanging the Resolution Using a PC Setting Optimum ResolutionChanging the Resolution on Windows Vista Connecting to an Audio Output Device Connecting to a Video DeviceConnection Using an Hdmi Cable Samsung Magic Bright Screen SetupSamsung Magic Color AV modeConfiguring Contrast Configuring BrightnessAdjust the Contrast setting using the buttons BrightnessConfiguring Response Time Configuring SharpnessSharpness Response TimeHdmi Black Level Configuring Hdmi Black LevelConfiguring Red Configuring the Tint SettingsAdjust the Red setting using the buttons RedConfiguring Blue Configuring GreenAdjust the Blue setting using the buttons GreenConfiguring Gamma Configuring Color ToneAdjust the mid-range brightness Gamma of the picture Color ToneResizing or Relocating the Screen Configuring Image SizeImage Size Change the picture sizeConfiguring V-Position Configuring H-PositionPosition Menu H-Position Menu V-Position Configuring Menu H-Position Configuring Menu V-PositionAuto Wireless Detection for Series 7 only Setup and ResetSelect Source USB Super ChargingConfiguring Eco Saving Wireless ID for Series 7 onlyWireless ID will appear Adjust the power consumption of the product to save energyConfiguring Language Configuring Menu TransparencyMenu Transparency LanguageConfiguring PC/AV Mode PC/AV ModeConfiguring Auto Source Auto SourceConfiguring Key Repeat Time Configuring Display TimeDisplay Time Key Repeat TimeOff Timer Setting Off Timer On/OffConfiguring Off Timer On/Off Configuring Off Timer SettingRestoring the default settings Reset ResetView the current input source, frequency and resolution Configuring Brightness and Contrast Initial ScreenInformation Menu and Others Viewing information InformationConfiguring HUB in the Initial Screen Configuring Volume in the Initial ScreenAdjust the Volume setting using the buttons Configure the settings as required using the buttonsChecking the Resolution and Frequency Testing the ProductInstallation issue PC mode Screen issueOther issues Audio issuesExceeds the maximum resolution or frequency for the product Integrated speaker is provided on Series 7 onlyWireless Connection screen for Series 7 only USB screen Troubleshooting GuideMobile Control and MHL Control? Using Mobile Control?How do I set power General SpecificationsWireless transmitter/receiver for Series 7 only PowerSaverAuthorized to Manufactured by Resolution Frequency Polarity KHZ MHZ Preset Timing ModesContact Samsung World Wide Appendix00-1800-5077267 Spanish English 800-27919267 Spanish English800-7267 Spanish English 800-777-08Land line Samsung 80111 726 Only from land line8000-7267 800-77777852 3698 Chinese English 1800 1100 1300 3623030 1800 3000 1800 266 021-5699-7777Not a product defect Responsibility for the Pay Service Cost to CustomersCorrect Disposal Product damage caused by customers faultOthers Terminology Plug & Play ResolutionMHL Mobile High-Definition Link Index
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LC27B750XS/CI, LC24B750XS/CI, LC24B550US/EN, LC24B550US/ZR, LC24B550US/CI specifications

Samsung has consistently pushed the boundaries of monitor technology, and the LC27B750XS/EN, LC24B750XS/EN, and LC24B550US/EN models exemplify the brand's commitment to innovation and quality. These monitors are designed to cater to a wide range of users, from professionals needing precise color accuracy to gamers seeking immersive experiences.

The LC27B750XS/EN features a generous 27-inch screen, while the LC24B750XS/EN and LC24B550US/EN come in at 24-inches. All three models boast a stunning QHD resolution (2560 x 1440 pixels), which ensures crisp and vivid images. The use of Samsung's Quantum Dot technology enhances color reproduction, delivering a broader color spectrum and making these monitors ideal for graphic design and video editing.

One of the standout features of the B750 series is its impressive refresh rate of 144Hz, combined with a response time of just 1ms. This combination significantly reduces motion blur, making it perfect for fast-paced gaming and action-packed films. Additionally, the monitors feature AMD FreeSync technology, which synchronizes the refresh rate of the monitor with the frame rate of the GPU, eliminating screen tearing and stuttering for a smoother gaming experience.

Ergonomics is another area where these monitors excel. They come equipped with height, tilt, and swivel adjustments, allowing users to find the perfect viewing angle to enhance comfort during long hours of use. The slim bezel design maximizes screen real estate, creating a more immersive experience, especially when multiple monitors are set up in a dual or multi-display configuration.

In terms of connectivity, the LC27B750XS/EN, LC24B750XS/EN, and LC24B550US/EN provide multiple ports, including HDMI and DisplayPort, making it easy to connect to a variety of devices. Additionally, the monitors have built-in USB hubs for convenient access to peripherals.

With a sleek, modern design and impressive performance specifications, Samsung's LC27B750XS/EN, LC24B750XS/EN, and LC24B550US/EN monitors are perfect for anyone seeking a reliable and high-quality display, whether for work or play.
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