Samsung NP450R5E-X04IT, NP470R5E-X01DE, NP470R5E-X01PT, NP270E5G-K04AT manual Recovery Related

Page 104

Q&A

You can look for potential problems that may occur with the system and view the relevant solutions. Also, you may look up any reference(s) required while operating the computer.

Recovery Related

Q1 What is a Recovery Area?

ASamsung computers have an additional partition to recover computers or save backup files. (Only for models with the Recovery.)

This partition is called a Recovery Area and it includes a recovery image that comprises of the OS and application programs.

Q2

The capacity representation of the hard disk

drive(HDD) in Windows is different from the product

specifications.

AThe capacity of the storage device (HDD) of the manufacturer is calculated assuming that 1KB=1,000 Bytes. However, the operating system (Windows) calculates the storage device capacity assuming that 1KB=1,024 Bytes, and therefore the capacity representation of the HDD in Windows is smaller than the actual capacity.

The capacity representation in Windows may be smaller

Chapter 5. 103

Troubleshooting

than the actual capacity because some programs occupy a certain area of the HDD outside of Windows.

For models with Recovery, the HDD capacity representation in Windows may be smaller than the actual capacity because Recovery uses a hidden area of about 5~20GB of the HDD to save the recovery image, and that hidden area is not counted towards the total size available to Windows.

The size of Recovery varies by models because of the different size of applied programs.

Q3 What is a recovery image?

AThis refers to the computer status (including operating system, specific driver(s), software(s), etc.) which is converted to a data image. It is required to recover your computer and is embedded in the computer's hard disk. However, this is not provided for storage devices where the capacity is less than 64 GB due to the small capacity.

Q4

How can I restore a computer that does not have the

Recovery program?

AYou can restore PC settings using the Windows-provided PC Recovery feature.

Refer to the Restore Functionality item in the Help section for more details.

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Contents User Guide Contents Chapter Getting Started Text Notations Safety Precaution NotationsBefore You Start Copyright OS and Software SupportAbout the Product Capacity Representation Standard About the capacity representation of the storageSafety Precautions Installation RelatedKeep the plastic bags out of the reach of children There is a danger of suffocationPower Related Do not touch the main plug or power cord with wet handsDo not unplug the power cord by pulling the cable only There is a danger of electric shock or fireUse only the AC adapter supplied with the product AC Adapter Usage PrecautionsConnect the power cord to the AC adapter firmly There is a danger of electric shock or choking Battery Usage RelatedUse an authorized battery and AC adapter only Usage Related There is a danger of an explosion or fireThis may result in harming or burning your skin Upgrade RelatedNever disassemble the power supply or AC adapter Security and Movement Related Failure to do so may cause electric shockDispose of worn-out batteries properly Use only a battery authorized by Samsung ElectronicsDo not place a heavy object over the product Do not drop or knock the product Use the pen for its intended purpose onlyUse a wall outlet or multi-plug with a grounding part Do not insert your fingers into the PC Card Slot Check CDs for cracks and damage prior to useCarefully touch a part or device of the product Take care not to throw or drop a computer part or deviceUse parts authorized by Samsung Electronics only Never disassemble or repair the product by yourselfTake care not to damage the data on a hard disk drive Using the Power Supply in an Airplane When Using the AC Power PlugWhen Using the Auto Adapter When Using the Airplane Charging CoverterProper Posture During Computer Use Proper PostureKeep your arm at a right angle as shown by the figure Eye PositionHand Position Volume Control Headphones and Speakers Check your volume first to listen to musicUse Time Break Time IlluminationOverview Front ViewStatus Indicators PowerFn Lock Caps LockCamera, etc Right ViewCD Drive ODD Plays CD or DVD titles Left View Battery Latches BatteryBottom View Compartment CoverAdjusting the screen brightness Turning the Computer On and OffTurning the computer on About Windows ActivationTurning the computer off On the desktopOn the Start screen Select Shut downUnlocking the screen Click Settings PowerOn the Charms Chapter Using Windows What is Microsoft Windows? Viewing Help+TipsDisplaying Help On the Start screen, select Help+TipsScreen At a Glance DesktopCharms Start buttonOr open the Charms Using the Start buttonStart screen Apps, files and web pages RestartSearch Using the Charms Activating the CharmsChanging the Settings Change PC settingsIcon Name Function Description Click the Charms Settings NetworkUsing Apps Using AppsTo exit the current app using the touchpad/mouse Starting/Exiting an AppStore App Using split screensAdding/Removing an App to/from the Start Screen To edit photos Camera App at a GlanceTo play the photo or movie Or select PC settings on the Start screen Using the Windows StoreConfiguring your Microsoft Account Windows Hot Key Function Chapter Using the computer Shortcut Keys KeyboardShortcut Keys Name Function Performs the right-click mouse function touchpad SettingsOther Function Keys Touchpad Basic Touchpad FunctionsClick Function Moving the cursor on the screenConfiguring the Gesture Function Click the Charms menu SettingsRight Button Function Drag FunctionScroll Function Charms Menu Activating FunctionZoom Functions Last Run Window Opening FunctionLocking with shortcut keys Desktop Settings Control Panel Hardware and Sound TouchpadTouchpad On/Off Function Using CD Drive To eject a CD when the CD drive does not work orMemory Card Naming Multi Card SlotExample SD Card To remove a memory card Click to open the folder and click View FilesTo format a memory card Click the File Explorer iconConnecting an External Display Device About the connection cableConnecting to the monitor port Optional PC Screen onlyDuplicate ExtendConnecting through the Hdmi port Optional Using AMD Graphics Effectively optional Adding programs for PowerXpress graphics technologyUsing Nvidia graphics more efficiently optional Select 3D Settings Manage 3D settings in the left paneSelect the Program Settings tab Have to register the program in the Nvidia PanelAdjusting the Volume Adjusting the Volume using the KeyboardAdjusting the Volume using the Volume Adjustment Program Using the Sound RecorderControlling the Brightness Using the Keyboard Switching the picture modeClick the Charms menu Settings Screen Adjustment icon Click Settings Display Color toneLCD bad pixels principle of computer Saving battery power consumptionInstructions for Cleaning the LCD Connect the LAN cable to the wired LAN port Wired NetworkConnecting to the Wired LAN Network settings have been completed ProtocolsUsing the WOL Wake On LAN function Left menu paneScreen figures and terms may differ depending on the model Wireless Network OptionalWhat is an Access Point AP? Connections icon, a list of available APs appears Connecting to a Wireless LANIf you click the Charms menu Settings Initializing the TPM chip Using the TPM Security Device OptionalSetting Up the TPM Press the F10 key to save the changes Initializing the TPM chipRepeatedly Installing the TPM program Status item and set the item to Enable and ActivateSelect TPM Host SW and click Install Click System SoftwareAdministrator Alternatively, double-click After the program is completely installed, click CloseThen click Infineon Security Platform Solution Using the TPM program Encrypting a file folderRange to apply the encryption to and click OK This dialog box only appears when the folder is encryptedOpening an encrypted folder file When the virtual drive PSD does not appear Using the virtual drive Personal Secure Drive PSDSecurity Platform Features Decrypting an encrypted folder fileWhen the virtual drive PSD is not loaded Open the File ExplorerDeleting the virtual drive Samsung Software Update SW UpdateDiagnosing the Computer Status and Troubleshooting Support Center may not be provided or may be a differentShown Version depending on the modelUsing the Security Slot Chapter Settings and Upgrade Bios Setup ProductSetup Menu Description Bios Setup ScreenSetup Menu Help Setting a Boot Password Setting a Supervisor PasswordSetting a User Password Setting Up a Boot PasswordSetting up a Hard Disk Drive Password Optional Set the Password on boot item to EnabledEnter Deactivating the PasswordSupervisor Password item, press Enter Changing the Boot Priority Select the Boot menu in the Bios SetupPress Enter on the Boot Device Priority item Press the F10 key to save the settings and exit SetupUpgrading Memory Adding or Replacing Memory ModulesRemoving a memory module If the memory does not fit easily, push the memory moduleDown while pulling the memory module latches outward Battery Installing/Removing the BatteryBattery Battery latches move inwards and fix the batteryCharging the Battery Measuring the Remaining Battery ChargeConfirming the battery charge in the Taskbar Battery Usage Time InformationExtending the Battery Usage Time Using the power management programDecreasing the LCD Brightness OptionsHighlight Yes in the Battery Calibration Confirmation Chapter Troubleshooting Recovering/Backing up the Computer Optional Recovery IntroductionRestores the entire Windows drive Function DescriptionRecovering Start screen after the computer boots upRecovery If Windows does not startRecovering after a Backup Backup process is performed based on the instructionsBacking up You cannot select a DVD driveRecovering You need to purchase an external hard USB connector Disk with the same settingsTo copy the external storage disk Separately to connect the hard disk and your computerExport Disk Image Function Computer Recovery Function in Windows If the Select Windows Installation window appears, click Reinstalling Windows Optional Reinstalling in Windows Upgrade CustomReinstalling when Windows does not start Install NowRecovery Related Q2 The App disappeared in the Start screen Touchpad/mouse Click Charms Settings Power Shut downWindows Related Looks smaller How to activate ActiveWindows 8.1, and install a different OS Others Display RelatedSound Related Chapter Appendix Setting Up your System Important Safety InformationSafety Instructions Instruction On Safety Operation of NotePC Care During UseReplacement Parts and Accessories Battery DisposalLaser Safety Laser Safety NoteGeneral Requirements Power Cord RequirementsConnect and Disconnect the AC adapter Wireless Guidance Regulatory Compliance StatementsExplosive Device Proximity Warning USA and Canada Safety Requirements and NoticesUnited States of America Use On Aircraft Caution Safety Notices for Other Devices in the Wireless NetworkUnintentional Emitter per FCC Part Intentional emitter per FCC Part If fitted with 2.4G band or 5G bandHealth and safety information For corresponding model onlyIntentional Emitter per RSS CanadaUnintentional Emitter per ICES-003 Brazil European Union European Union CE Marking and Compliance NoticesEuropean Directives Low band 5.15 5.35 GHz is for indoor use onlyČesky CzechDansk DanishMagyar HungarianPolski PolishManufacturer Information Local Restriction of 802.11b/802.11g Radio UsageRFTCExposureCAUTION Limiting exposure to radio frequency RF fields WHO Fact sheet 193 JuneWeee Symbol Information India OnlyApplicable in countries with separate collection systems This product is RoHS compliantSamsung Packaging Take-Back Program Product Specifications Registered Trademarks Energy Star PartnerGlossary Hibernation Mode FirewallNetwork Administrator Notification AreaPartition ProtocolSleep Mode Shared FolderSystem File TCP/IPv4
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