Samsung NP870Z5G-X03DE Diagnosing the Computer Status and Troubleshooting, Shown, Support Center

Page 78

Diagnosing the Computer Status and Troubleshooting

Chapter 3. 77

Using the computer

The Support Center program, which is Samsung’s computer’s		Support Center is activated and starts diagnosing your
troubleshooting guide, supports diagnosing the system and has a		2 computer.
FAQ for frequently occurring problem(s).		After the diagnosing process is finished, the System Status

Support Center may not be provided or may be a different		menu displays a list of the current problems to be solved as
		shown.
version depending on the model.

Click the bottom-right icon	on the Start screen, and click		Searching for
			computer’s problems
1 Support Center.		Diagnosing

		Computer and

		Troubleshooting

		FAQ for

		computer’s
		major problems

3 You can solve a problem by clicking the Troubleshoot button for the problem.

Image 78

Contents User Guide Contents Chapter Getting Started Safety Precaution Notations Before You StartText Notations About the Product Capacity Representation Standard CopyrightOS and Software Support About the capacity representation of the storageKeep the plastic bags out of the reach of children Safety PrecautionsInstallation Related There is a danger of suffocationDo not unplug the power cord by pulling the cable only Power RelatedDo not touch the main plug or power cord with wet hands There is a danger of electric shock or fireAC Adapter Usage Precautions Connect the power cord to the AC adapter firmlyUse only the AC adapter supplied with the product Battery Usage Related Use an authorized battery and AC adapter onlyThere is a danger of electric shock or choking Usage Related There is a danger of an explosion or fireUpgrade Related Never disassemble the power supply or AC adapterThis may result in harming or burning your skin Security and Movement Related Failure to do so may cause electric shockUse only a battery authorized by Samsung Electronics Do not place a heavy object over the productDispose of worn-out batteries properly Use the pen for its intended purpose only Use a wall outlet or multi-plug with a grounding partDo not drop or knock the product Do not insert your fingers into the PC Card Slot Check CDs for cracks and damage prior to useUse parts authorized by Samsung Electronics only Carefully touch a part or device of the productTake care not to throw or drop a computer part or device Never disassemble or repair the product by yourselfTake care not to damage the data on a hard disk drive Using the Power Supply in an Airplane When Using the AC Power PlugWhen Using the Auto Adapter When Using the Airplane Charging CoverterProper Posture During Computer Use Proper PostureEye Position Hand PositionKeep your arm at a right angle as shown by the figure Use Time Break Time Volume Control Headphones and SpeakersCheck your volume first to listen to music IlluminationOverview Front ViewFn Lock Status IndicatorsPower Caps LockRight View CD Drive ODD Plays CD or DVD titlesCamera, etc Left View Bottom View Battery LatchesBattery Compartment CoverTurning the computer on Adjusting the screen brightnessTurning the Computer On and Off About Windows ActivationOn the Start screen Turning the computer offOn the desktop Select Shut downClick Settings Power On the CharmsUnlocking the screen Chapter Using Windows Displaying Help What is Microsoft Windows?Viewing Help+Tips On the Start screen, select Help+TipsCharms Screen At a GlanceDesktop Start buttonUsing the Start button Start screenOr open the Charms Restart SearchApps, files and web pages Using the Charms Activating the CharmsIcon Name Function Description Click the Charms Settings Changing the SettingsChange PC settings NetworkTo exit the current app using the touchpad/mouse Using AppsUsing Apps Starting/Exiting an AppUsing split screens Adding/Removing an App to/from the Start ScreenStore App Camera App at a Glance To play the photo or movieTo edit photos Using the Windows Store Configuring your Microsoft AccountOr select PC settings on the Start screen Windows Hot Key Function Chapter Using the computer Keyboard Shortcut KeysShortcut Keys Name Function Settings Other Function KeysPerforms the right-click mouse function touchpad Click Function TouchpadBasic Touchpad Functions Moving the cursor on the screenRight Button Function Configuring the Gesture FunctionClick the Charms menu Settings Drag FunctionZoom Functions Scroll FunctionCharms Menu Activating Function Last Run Window Opening FunctionDesktop Settings Control Panel Hardware and Sound Touchpad Touchpad On/Off FunctionLocking with shortcut keys Using CD Drive To eject a CD when the CD drive does not work orMulti Card Slot Example SD CardMemory Card Naming To remove a memory card Click to open the folder and click View FilesTo format a memory card Click the File Explorer iconConnecting an External Display Device About the connection cableDuplicate Connecting to the monitor port OptionalPC Screen only ExtendConnecting through the Hdmi port Optional Using AMD Graphics Effectively optional Adding programs for PowerXpress graphics technologySelect the Program Settings tab Using Nvidia graphics more efficiently optionalSelect 3D Settings Manage 3D settings in the left pane Have to register the program in the Nvidia PanelAdjusting the Volume using the Volume Adjustment Program Adjusting the VolumeAdjusting the Volume using the Keyboard Using the Sound RecorderClick the Charms menu Settings Screen Adjustment icon Controlling the Brightness Using the KeyboardSwitching the picture mode Click Settings Display Color toneSaving battery power consumption Instructions for Cleaning the LCDLCD bad pixels principle of computer Wired Network Connecting to the Wired LANConnect the LAN cable to the wired LAN port Network settings have been completed ProtocolsUsing the WOL Wake On LAN function Left menu paneWireless Network Optional What is an Access Point AP?Screen figures and terms may differ depending on the model Connecting to a Wireless LAN If you click the Charms menu SettingsConnections icon, a list of available APs appears Using the TPM Security Device Optional Setting Up the TPMInitializing the TPM chip Initializing the TPM chip RepeatedlyPress the F10 key to save the changes Select TPM Host SW and click Install Installing the TPM programStatus item and set the item to Enable and Activate Click System SoftwareAfter the program is completely installed, click Close Then click Infineon Security Platform SolutionAdministrator Alternatively, double-click Using the TPM program Encrypting a file folderThis dialog box only appears when the folder is encrypted Opening an encrypted folder fileRange to apply the encryption to and click OK Security Platform Features When the virtual drive PSD does not appearUsing the virtual drive Personal Secure Drive PSD Decrypting an encrypted folder file When the virtual drive PSD is not loaded Open the File ExplorerDeleting the virtual drive Samsung Software Update SW UpdateShown Diagnosing the Computer Status and TroubleshootingSupport Center may not be provided or may be a different Version depending on the modelUsing the Security Slot Chapter Settings and Upgrade Bios Setup ProductBios Setup Screen Setup Menu HelpSetup Menu Description Setting a Boot Password Setting a Supervisor PasswordSetting up a Hard Disk Drive Password Optional Setting a User PasswordSetting Up a Boot Password Set the Password on boot item to EnabledDeactivating the Password Supervisor Password item, press EnterEnter Press Enter on the Boot Device Priority item Changing the Boot PrioritySelect the Boot menu in the Bios Setup Press the F10 key to save the settings and exit SetupUpgrading Memory Adding or Replacing Memory ModulesIf the memory does not fit easily, push the memory module Down while pulling the memory module latches outwardRemoving a memory module Battery BatteryInstalling/Removing the Battery Battery latches move inwards and fix the batteryConfirming the battery charge in the Taskbar Charging the BatteryMeasuring the Remaining Battery Charge Battery Usage Time InformationDecreasing the LCD Brightness Extending the Battery Usage TimeUsing the power management program OptionsHighlight Yes in the Battery Calibration Confirmation Chapter Troubleshooting Restores the entire Windows drive Recovering/Backing up the Computer OptionalRecovery Introduction Function DescriptionRecovery RecoveringStart screen after the computer boots up If Windows does not startBacking up Recovering after a BackupBackup process is performed based on the instructions You cannot select a DVD driveRecovering To copy the external storage disk You need to purchase an external hard USB connectorDisk with the same settings Separately to connect the hard disk and your computerExport Disk Image Function Computer Recovery Function in Windows Reinstalling Windows Optional Reinstalling in WindowsIf the Select Windows Installation window appears, click Upgrade CustomReinstalling when Windows does not start Install NowRecovery Related Click Charms Settings Power Shut down Windows RelatedQ2 The App disappeared in the Start screen Touchpad/mouse How to activate Active Windows 8.1, and install a different OSLooks smaller Display Related Sound RelatedOthers Chapter Appendix Important Safety Information Safety InstructionsSetting Up your System Instruction On Safety Operation of NotePC Care During UseLaser Safety Replacement Parts and AccessoriesBattery Disposal Laser Safety NotePower Cord Requirements Connect and Disconnect the AC adapterGeneral Requirements Wireless Guidance Regulatory Compliance StatementsUSA and Canada Safety Requirements and Notices United States of AmericaExplosive Device Proximity Warning Safety Notices for Other Devices in the Wireless Network Unintentional Emitter per FCC PartUse On Aircraft Caution Intentional emitter per FCC Part If fitted with 2.4G band or 5G bandHealth and safety information For corresponding model onlyCanada Unintentional Emitter per ICES-003Intentional Emitter per RSS Brazil European Directives European UnionEuropean Union CE Marking and Compliance Notices Low band 5.15 5.35 GHz is for indoor use onlyDansk ČeskyCzech DanishPolski MagyarHungarian PolishManufacturer Information Local Restriction of 802.11b/802.11g Radio UsageRFTCExposureCAUTION Limiting exposure to radio frequency RF fields WHO Fact sheet 193 JuneApplicable in countries with separate collection systems Weee Symbol InformationIndia Only This product is RoHS compliantSamsung Packaging Take-Back Program Product Specifications Registered Trademarks Energy Star PartnerGlossary Hibernation Mode FirewallPartition Network AdministratorNotification Area ProtocolSystem File Sleep ModeShared Folder TCP/IPv4

Related manuals

Manual 129 pages 39.89 Kb

Manual 139 pages 52.21 Kb

Manual 145 pages 21.63 Kb

Manual 139 pages 31.52 Kb

Manual 139 pages 42.17 Kb

Manual 139 pages 41.79 Kb

Manual 139 pages 11.48 Kb

Manual 130 pages 13.61 Kb

Manual 3 pages 51.57 Kb

Manual 137 pages 10.09 Kb

Manual 144 pages 50.69 Kb