Samsung NP905S3G-K04AT, NP470R5E-X01DE, NP470R5E-X01PT, NP270E5G-K04AT manual Chapter Troubleshooting

Page 93

Chapter 5. Troubleshooting

Recovering/Backing up the Computer (Optional)	93
Reinstalling Windows (Optional)	100
Q&A	103

Image 93

Contents User Guide Contents Chapter Getting Started Safety Precaution Notations Before You StartText Notations OS and Software Support CopyrightAbout the Product Capacity Representation Standard About the capacity representation of the storageInstallation Related Safety PrecautionsKeep the plastic bags out of the reach of children There is a danger of suffocationDo not touch the main plug or power cord with wet hands Power RelatedDo not unplug the power cord by pulling the cable only There is a danger of electric shock or fireAC Adapter Usage Precautions Connect the power cord to the AC adapter firmlyUse only the AC adapter supplied with the product Battery Usage Related Use an authorized battery and AC adapter onlyThere is a danger of electric shock or choking There is a danger of an explosion or fire Usage RelatedUpgrade Related Never disassemble the power supply or AC adapterThis may result in harming or burning your skin Failure to do so may cause electric shock Security and Movement RelatedUse only a battery authorized by Samsung Electronics Do not place a heavy object over the productDispose of worn-out batteries properly Use the pen for its intended purpose only Use a wall outlet or multi-plug with a grounding partDo not drop or knock the product Check CDs for cracks and damage prior to use Do not insert your fingers into the PC Card SlotTake care not to throw or drop a computer part or device Carefully touch a part or device of the productUse parts authorized by Samsung Electronics only Never disassemble or repair the product by yourselfTake care not to damage the data on a hard disk drive When Using the AC Power Plug Using the Power Supply in an AirplaneWhen Using the Airplane Charging Coverter When Using the Auto AdapterProper Posture Proper Posture During Computer UseEye Position Hand PositionKeep your arm at a right angle as shown by the figure Check your volume first to listen to music Volume Control Headphones and SpeakersUse Time Break Time IlluminationFront View OverviewPower Status IndicatorsFn Lock Caps LockRight View CD Drive ODD Plays CD or DVD titlesCamera, etc Left View Battery Battery LatchesBottom View Compartment CoverTurning the Computer On and Off Adjusting the screen brightnessTurning the computer on About Windows ActivationOn the desktop Turning the computer offOn the Start screen Select Shut downClick Settings Power On the CharmsUnlocking the screen Chapter Using Windows Viewing Help+Tips What is Microsoft Windows?Displaying Help On the Start screen, select Help+TipsDesktop Screen At a GlanceCharms Start buttonUsing the Start button Start screenOr open the Charms Restart SearchApps, files and web pages Activating the Charms Using the CharmsChange PC settings Changing the SettingsIcon Name Function Description Click the Charms Settings NetworkUsing Apps Using AppsTo exit the current app using the touchpad/mouse Starting/Exiting an AppUsing split screens Adding/Removing an App to/from the Start ScreenStore App Camera App at a Glance To play the photo or movieTo edit photos Using the Windows Store Configuring your Microsoft AccountOr select PC settings on the Start screen Windows Hot Key Function Chapter Using the computer Keyboard Shortcut KeysShortcut Keys Name Function Settings Other Function KeysPerforms the right-click mouse function touchpad Basic Touchpad Functions TouchpadClick Function Moving the cursor on the screenClick the Charms menu Settings Configuring the Gesture FunctionRight Button Function Drag FunctionCharms Menu Activating Function Scroll FunctionZoom Functions Last Run Window Opening FunctionDesktop Settings Control Panel Hardware and Sound Touchpad Touchpad On/Off FunctionLocking with shortcut keys To eject a CD when the CD drive does not work or Using CD DriveMulti Card Slot Example SD CardMemory Card Naming Click to open the folder and click View Files To remove a memory cardClick the File Explorer icon To format a memory cardAbout the connection cable Connecting an External Display DevicePC Screen only Connecting to the monitor port OptionalDuplicate ExtendConnecting through the Hdmi port Optional Adding programs for PowerXpress graphics technology Using AMD Graphics Effectively optionalSelect 3D Settings Manage 3D settings in the left pane Using Nvidia graphics more efficiently optionalSelect the Program Settings tab Have to register the program in the Nvidia PanelAdjusting the Volume using the Keyboard Adjusting the VolumeAdjusting the Volume using the Volume Adjustment Program Using the Sound RecorderSwitching the picture mode Controlling the Brightness Using the KeyboardClick the Charms menu Settings Screen Adjustment icon Click Settings Display Color toneSaving battery power consumption Instructions for Cleaning the LCDLCD bad pixels principle of computer Wired Network Connecting to the Wired LANConnect the LAN cable to the wired LAN port Protocols Network settings have been completedLeft menu pane Using the WOL Wake On LAN functionWireless Network Optional What is an Access Point AP?Screen figures and terms may differ depending on the model Connecting to a Wireless LAN If you click the Charms menu SettingsConnections icon, a list of available APs appears Using the TPM Security Device Optional Setting Up the TPMInitializing the TPM chip Initializing the TPM chip RepeatedlyPress the F10 key to save the changes Status item and set the item to Enable and Activate Installing the TPM programSelect TPM Host SW and click Install Click System SoftwareAfter the program is completely installed, click Close Then click Infineon Security Platform SolutionAdministrator Alternatively, double-click Encrypting a file folder Using the TPM programThis dialog box only appears when the folder is encrypted Opening an encrypted folder fileRange to apply the encryption to and click OK Using the virtual drive Personal Secure Drive PSD When the virtual drive PSD does not appearSecurity Platform Features Decrypting an encrypted folder fileOpen the File Explorer When the virtual drive PSD is not loadedDeleting the virtual drive SW Update Samsung Software UpdateSupport Center may not be provided or may be a different Diagnosing the Computer Status and TroubleshootingShown Version depending on the modelUsing the Security Slot Chapter Settings and Upgrade Product Bios SetupBios Setup Screen Setup Menu HelpSetup Menu Description Setting a Supervisor Password Setting a Boot PasswordSetting Up a Boot Password Setting a User PasswordSetting up a Hard Disk Drive Password Optional Set the Password on boot item to EnabledDeactivating the Password Supervisor Password item, press EnterEnter Select the Boot menu in the Bios Setup Changing the Boot PriorityPress Enter on the Boot Device Priority item Press the F10 key to save the settings and exit SetupAdding or Replacing Memory Modules Upgrading MemoryIf the memory does not fit easily, push the memory module Down while pulling the memory module latches outwardRemoving a memory module Installing/Removing the Battery BatteryBattery Battery latches move inwards and fix the battery Measuring the Remaining Battery Charge Charging the Battery Confirming the battery charge in the Taskbar Battery Usage Time InformationUsing the power management program Extending the Battery Usage TimeDecreasing the LCD Brightness OptionsHighlight Yes in the Battery Calibration Confirmation Chapter Troubleshooting Recovery Introduction Recovering/Backing up the Computer OptionalRestores the entire Windows drive Function DescriptionStart screen after the computer boots up RecoveringRecovery If Windows does not startBackup process is performed based on the instructions Recovering after a BackupBacking up You cannot select a DVD driveRecovering Disk with the same settings You need to purchase an external hard USB connectorTo copy the external storage disk Separately to connect the hard disk and your computerExport Disk Image Function Computer Recovery Function in Windows Reinstalling Windows Optional Reinstalling in WindowsIf the Select Windows Installation window appears, click Custom UpgradeInstall Now Reinstalling when Windows does not startRecovery Related Click Charms Settings Power Shut down Windows RelatedQ2 The App disappeared in the Start screen Touchpad/mouse How to activate Active Windows 8.1, and install a different OSLooks smaller Display Related Sound RelatedOthers Chapter Appendix Important Safety Information Safety InstructionsSetting Up your System Care During Use Instruction On Safety Operation of NotePCBattery Disposal Replacement Parts and AccessoriesLaser Safety Laser Safety NotePower Cord Requirements Connect and Disconnect the AC adapterGeneral Requirements Regulatory Compliance Statements Wireless GuidanceUSA and Canada Safety Requirements and Notices United States of AmericaExplosive Device Proximity Warning Safety Notices for Other Devices in the Wireless Network Unintentional Emitter per FCC PartUse On Aircraft Caution If fitted with 2.4G band or 5G band Intentional emitter per FCC PartFor corresponding model only Health and safety informationCanada Unintentional Emitter per ICES-003Intentional Emitter per RSS Brazil European Union CE Marking and Compliance Notices European UnionEuropean Directives Low band 5.15 5.35 GHz is for indoor use onlyCzech ČeskyDansk DanishHungarian MagyarPolski PolishLocal Restriction of 802.11b/802.11g Radio Usage Manufacturer InformationRFTCExposureCAUTION WHO Fact sheet 193 June Limiting exposure to radio frequency RF fieldsIndia Only Weee Symbol InformationApplicable in countries with separate collection systems This product is RoHS compliantSamsung Packaging Take-Back Program Product Specifications Energy Star Partner Registered TrademarksGlossary Firewall Hibernation ModeNotification Area Network AdministratorPartition ProtocolShared Folder Sleep ModeSystem File TCP/IPv4

Related manuals

Manual 129 pages 39.89 Kb

Manual 139 pages 52.21 Kb

Manual 145 pages 21.63 Kb

Manual 139 pages 31.52 Kb

Manual 139 pages 42.17 Kb

Manual 139 pages 41.79 Kb

Manual 139 pages 11.48 Kb

Manual 130 pages 13.61 Kb

Manual 3 pages 51.57 Kb

Manual 137 pages 10.09 Kb

Manual 144 pages 50.69 Kb