Samsung HMX-Q20TP/XER manual Power off, Recording stops automatically, This is not a malfunction

Troubleshooting

Display

Symptom	Explanation/Solution
Unknown icon appears on the screen.	• A warning icon or message appears on the screen. ¬pages 108~113
An afterimage remains on the LCD screen.	• This occurs if you disconnect the AC power adaptor or remove the battery before turning the
	power off.
The image on the LCD screen looks dark.	• Ambient light is too bright. Adjust the brightness and angle of the LCD.

Recording

Symptom	Explanation/Solution
Pressing the [Recording start/stop] button	• Set your camcorder to the recording mode. ¬page 37
	•	There is not enough free space to record on the storage media.
does not start recording.
	•	Check if memory card is not inserted or write-protect tab is set to lock.
The actual recording time is less than the	•	The estimated recording time may vary depending on content and features used.
estimated recording time.	•	When you record an object that moves fast, the actual recording time may be shortened.
	• There is no more free space for recording on the storage media. Back up important files on
		your PC and format the storage media or delete the unnecessary files.
The recording stops automatically.	• If you make recordings or delete files frequently, the performance of the storage media
		deteriorates. If this occurs, format the storage media again.
	• If you use a memory card with low writing speed, the camcorder automatically stops
		recording videos and a corresponding message appears on the LCD screen.
When recording a subject illuminated by bright	• This is not a malfunction.
light, a vertical line appears.
When the screen is exposed to direct sunlight
during recording, the screen becomes red or	•	This is not a malfunction.
black for an instant.

Appendixes 115