Sound is not available | Samsung HMX-Q20RP/XER, HMX-Q200BP/EDC

Troubleshooting

Recording

Symptom	Explanation/Solution
During recording, the date/time does not	• Date/Time Display is set to Off. Set the Date/Time Display to On. ¬page 102
display.


	• Set your camcorder to the photo recording mode. ¬page 41
You cannot record a photo image.	• Release the lock on the write-protection tab of the memory card if any.
	•	The storage media is full. Use a new memory card or format the storage media.

		¬page 106 Or remove unnecessary images. ¬page 65

You don’t hear the shutter sound when you	• Set Shutter Sound to On.
	•	When the micro HDMI cable or Audio/Video cable is connected to the camcorder, the
record a photo image.
		Shutter Sound is not available.


	• Set Beep Sound to On.
You don’t hear the beep sound.	• Beep sound is temporally off while recording videos.
	•	When the micro HDMI cable or Audio/Video cable is connected to the camcorder, the Beep

		Sound is not available.

There is a time difference between the point	•	On your camcorder, there may be a slight time delay between the point when you press the
where you press the [Recording start/stop]
		[Recording start/stop] button and the actual point where the recorded video starts/stops.
button and the point where the recorded video
		This is not an error.
starts/stops.


Horizontal stripes appear on the images.	• This occurs when recording images under a fluorescent lamp, sodium lamp, or mercury
		lamp. This is not a malfunction.

Appendixes 116

HMX-QF22BP/XER, HMX-Q20TP/HAC, HMX-Q20BP/XER, HMX-Q20TP/EDC, HMX-Q20TP/XER specifications

The Samsung HMX-Q20BP/EDC and HMX-QF20BP/EDC are versatile camcorders designed for capturing high-quality video footage, and both models cater to users who value portability and advanced recording features. These camcorders stand out due to their compact design and user-friendly interfaces, making them suitable for both amateurs and pros alike.

The HMX-Q20BP/EDC features a 20x optical zoom lens, enabling users to capture distant subjects with impressive clarity. Its 1/2.3-inch BSI (Back Side Illuminated) CMOS sensor enhances low-light performance, allowing for high-quality recordings even in challenging lighting conditions. The model supports Full HD 1080p recording at 30 frames per second, ensuring smooth and detailed video playback.

Conversely, the HMX-QF20BP/EDC takes it a step further with a 20x optical zoom lens while boasting a wider aperture and advanced image stabilization technology. This makes it particularly effective for handheld shooting, reducing the likelihood of shaky footage. The camcorder also incorporates a 180-degree swiveling touchscreen display, allowing users to easily frame their shots and navigate settings with intuitive touch controls.

Both models include Smart Zoom technology, which allows for seamless zooming without sacrificing image quality. The built-in Wi-Fi capability is another significant feature, enabling users to connect their camcorders to smartphones or tablets for easy sharing and remote control of the camera functions. The compatibility with various file formats means that users can edit and share their videos across multiple platforms without any hassle.

Additionally, the HMX-Q20BP/EDC and HMX-QF20BP/EDC feature built-in filters and effects, giving users the ability to enhance their recordings creatively on-the-fly. With the capability to record in MPEG-4 format, these devices ensure efficient storage without compromising on the quality of the footage.

The ergonomic design of both camcorders makes them comfortable for prolonged use, complete with a grip that promotes steadiness. Overall, the Samsung HMX-Q20BP/EDC and HMX-QF20BP/EDC are reliable choices for those looking to capture their memories in striking detail, thanks to their combination of innovative technology, superior image quality, and practical features.

Troubleshooting

Recording

Symptom

Sound is not available.

There is a time difference between the point

where you press the [Recording start/stop]

This is not an error.

HMX-QF22BP/XER, HMX-Q20TP/HAC, HMX-Q20BP/XER, HMX-Q20TP/EDC, HMX-Q20TP/XER specifications