Troubleshooting
SYMPTOMS AND SOLUTIONS
If these instructions do not solve your problem, contact your nearest Samsung authorised service centre.
Power
Symptom | Explanation/Solution | |
The product does not turn on. | • The internal battery may be discharged. | |
Charge the battery. | ||
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| • Is “Auto Power Off” set to “5 Min”? If no button is pressed for about 5 minutes, the | |
The power turns off automatically. | product turns off automatically (“Auto Power Off”). To disable this option, change the | |
setting of “Auto Power Off” to “Off”. ¬page 61 | ||
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| • The battery is almost exhausted. Charge the battery. | |
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| • Unplug the | |
Power cannot be turned off. | turning it on. | |
| • Press the Reset button. ¬page 16 | |
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| • The temperature is too low. | |
The battery discharges quickly. | • The battery is not fully charged. Charge the battery again. | |
• The battery has reached the end of its lifespan and cannot be recharged. | ||
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| Contact your local Samsung dealer. | |
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Display
| Symptom | Explanation/Solution |
| The TV screen or LCD display has distorted | • This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice |
| images or has stripes at the top/bottom or | |
| versa. For more details, see the display specification. ¬page 64 | |
| on the left/right. | |
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| Unknown indicator appears on the screen. | • A warning indicator or message appears on the screen. ¬pages 73~75 |
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| An afterimage remains on the LCD screen. | • This occurs if you disconnect the |
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76 | The image on the LCD screen looks dark. | • Ambient light is too bright. Adjust the brightness of the LCD. ¬page 59 |
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