Samsung LS27A850DS/EN manual Troubleshooting Guide, Testing the Product, Check the followings

Page 73

8Troubleshooting Guide

8.1Requirements Before Contacting Samsung Customer Service Center

8.1.1 Testing the Product

Before calling Samsung Customer Service Center, test your product as follows. If the problem persists,

contact Samsung Customer Service Center.

Check if your product is operating normally by using the product test function.

If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.

1

2

3

4

Power off both the PC and product.

Disconnect the cable from the product.

Power on the product.

If the Check Signal Cable message appears, the product is working normally.

If the screen remains blank, check the PC system, video controller and cable.

8.1.2 Checking the Resolution and Frequency

For a mode that exceeds the supported resolution (refer to "9.3 Standard Signal Mode Table"), the message Not Optimum Mode will appear for a short time.

8.1.3 Check the followings.

Installation issue (PC mode)

The screen keeps switching on and off.

 

Check the cable connection between the product

 

 

and PC, and ensure the connection is secure.

 

 

(Refer to "2.2 Connecting and Using a PC")

 

 

 

 

 

 

 

Screen issue

 

 

 

The power LED is off.

 

Check that the power cable is connected

The screen will not switch on.

 

correctly (Refer to "2.2 Connecting and Using a

 

 

PC")

 

 

 

The message Check Signal Cable appears.

 

Check that the cable is properly connected to the

 

 

product. (Refer to "2.2 Connecting and Using a

 

 

PC")

 

 

 

 

 

Check that the device connected to the product is

 

 

powered on.

 

 

 

8 Troubleshooting Guide 73

Image 73
Contents SyncMaster S27A850D Table Of Contents Screen Setup Configuring Tint Resizing or Relocating the Screen Setup and Reset Information Index Copyright Before Using the ProductIcons used in this manual Symbols for safety precautionsCleaning CleaningPrecautions for storage Securing the Installation SpaceElectricity and Safety Safety PrecautionsInstallation Drips, etc., oil, or smoke Operation GAS 100 Before Using the Product Correct posture to use the product Preparations Checking the ContentsComponents Checking the ComponentsFrontal Buttons PartsPreparations Port Description Reverse SideAttaching the Stand InstallationRotating the Monitor Screen Adjusting the Product Tilt and HeightInstalling a Wall-mount Kit or Desktop Stand Anti-theft Lock MagicRotation Auto Before Connecting Connecting and Using a Source DevicePre-connection Checkpoints Connecting to a PC Connecting and Using a PCDriver Installation Setting Optimum Resolution Changing the Resolution Using a PC Changing the Resolution on Windows Vista Changing the Resolution on Windows Connecting Headphones Connecting a PC to the Product Connecting the Product to a PC as a USB HUBUtilizing the Product as a USB HUB Connecting the Power Samsung Magic Bright Screen SetupSamsung Magic Color Configuring MAGICSAMSUNGColorBrightness Configuring BrightnessContrast Configuring ContrastSharpness Configuring SharpnessResponse Time Configuring Response TimeConfiguring Red Configuring TintRed Green Configuring GreenBlue Configuring BlueColor Tone Configuring the Color Tone SettingsGamma Configuring GammaPBP Resizing or Relocating the ScreenMode Contrast Changing the Picture Size Image SizePosition & V-Position Configuring H-Position or V-PositionECO Setup and ResetEco Motion Sensor Configuring Backlight Eco Light Sensor Configuring Eco Light SensorConfiguring Sensitivity Configuring Brightness Level Eco Saving Configuring Eco SavingEco Icon Display Configuring Eco Icon DisplayYouve saved * trees Changing Menu Transparency Menu TransparencyChanging the Language LanguageConfiguring PC/AV Mode PC/AV ModeAuto Source Configuring Auto SourceDisplay Time Configuring Display TimeKey Repeat Time Configuring Key Repeat TimeCustomized Key Configuring Customized KeyConfiguring Off Timer On/Off Off Timer On/OffConfiguring Off Timer Setting Off Timer SettingInitializing Settings Reset ResetInformation Menu and Others Configuring Brightness in the Startup ScreenDisplaying Information Testing the Product Troubleshooting GuideChecking the Resolution and Frequency Check the followingsNot Optimum Mode is displayed Source device issue Question Answer Q & aTroubleshooting Guide General SpecificationsPowerSaver Standard Signal Mode Table 75.000 60.000 162.000 +/+ Contact Samsung World Wide AppendixEurope Denmark Asia Pacific India Africa Product damage caused by customers fault Responsibility for the Pay Service Cost to CustomersNot a product defect OthersAppendix Appendix OSDOn Screen Display TerminologyVertical Frequency Index Index
Related manuals
Manual 90 pages 43.87 Kb Manual 94 pages 53.69 Kb Manual 90 pages 8.75 Kb Manual 94 pages 45.64 Kb Manual 91 pages 18.05 Kb Manual 94 pages 1.83 Kb Manual 90 pages 30.84 Kb Manual 90 pages 36.89 Kb Manual 93 pages 39.24 Kb Manual 92 pages 20.41 Kb Manual 93 pages 23.51 Kb Manual 94 pages 31.06 Kb Manual 93 pages 26.13 Kb Manual 89 pages 26.48 Kb Manual 90 pages 18.66 Kb Manual 89 pages 53.84 Kb Manual 89 pages 20.94 Kb Manual 93 pages 25.84 Kb Manual 93 pages 52.28 Kb Manual 94 pages 52.06 Kb Manual 98 pages 29.5 Kb Manual 89 pages 20.35 Kb Manual 90 pages 8.3 Kb Manual 95 pages 25.34 Kb Manual 89 pages 39.05 Kb Manual 91 pages 51.21 Kb Manual 92 pages 62.01 Kb Manual 88 pages 14.13 Kb Manual 87 pages 7.11 Kb Manual 93 pages 14.3 Kb Manual 93 pages 53.68 Kb Manual 91 pages 35.13 Kb Manual 94 pages 47.41 Kb

LS27A850DS/EN, LS27A850DSR/EN, LS27A850DSR/CH specifications

The Samsung LS27A850 series of monitors represents a blend of innovative technology and user-centric design, aimed at delivering an exceptional visual experience for professionals and casual users alike. The models LS27A850DS/XJ, LS27A850DSSCI, LS27A850DSR/EN, LS27A850DSQSCI, and LS27A850DS/CI are known for their high resolution, color accuracy, and ergonomic features.

One of the standout characteristics of the LS27A850 series is its remarkable 4K UHD (3840 x 2160) resolution, providing four times the pixel density of Full HD. This results in incredibly sharp images and allows users to view intricate details that might be lost on lower resolution screens. The monitor's large 27-inch display is perfect for multitasking, enabling users to run multiple applications side by side with ease.

Color accuracy is another key feature of the Samsung LS27A850 monitors. They cover 99% of the sRGB color gamut and up to 100% of the Adobe RGB color space, making them ideal for creative professionals engaged in graphic design, video editing, and photography. With support for HDR10, users can expect a wider dynamic range and enhanced contrast, resulting in more vivid and lifelike images.

In terms of connectivity, the LS27A850 series is equipped with a diverse range of ports, including DisplayPort, HDMI, and USB-C, facilitating seamless connections with various devices, such as laptops, desktops, and mobile devices. The USB-C interface also supports data transfer and charging, further enhancing the monitor's versatility.

Ergonomics is a crucial aspect of the LS27A850's design. The monitor boasts an adjustable stand that allows for height, tilt, and swivel adjustments, ensuring that users can achieve their desired viewing angle for maximum comfort during extended use. This feature is particularly beneficial for professionals who spend long hours in front of their screens.

The monitor is also integrated with Eye Saver Mode and Flicker Free technology, which help reduce eye strain during prolonged usage, making it an excellent choice for work environments that demand extended screen time.

Overall, the Samsung LS27A850 series demonstrates a commitment to quality and innovation, embodying the best in display technology with its stunning resolution, exceptional color performance, versatile connectivity options, and user-friendly ergonomics. Whether for professional applications or personal use, these monitors deliver a superior visual experience that stands out in today's competitive market.