110
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| Troubleshooting |
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Connecting to a computer |
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Symptom |
| Explanation/Solution |
Your computer does not recognise |
| • Disconnect the USB cable from the computer and camcorder, restart the computer, and then |
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your camcorder. |
| connect the USB cable again correctly. |
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| • You need a video codec to play the file recorded on your camcorder. Install the software provided |
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| with your camcorder. page 94 |
Cannot play a video file properly on |
| • Make sure you insert the connector in the correct direction, and connect the USB cable to the USB |
| jack on your camcorder firmly. | |
a PC. |
| • Disconnect the cable from the computer and camcorder, restart the computer, and then connect |
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| the cable again properly. |
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| • To play back an HD video file, you need a computer with better specifications. |
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| Use a computer with the recommended specifications. page 94 |
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| • Exit the | |
properly. |
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| • Set “PC Software” to “On” in the Settings menu or install | |
| pages 83, 95 | |
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| • Video playback or sound may stop temporarily depending on your computer. The video or sound |
Your computer is not playing |
| copied to your computer is not affected. |
videos, images, or sound located |
| • If your camcorder is connected to a computer that does not support |
on your camcorder properly. |
| image or sound may not play correctly. Images, video, and sound copied from the camcorder to |
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| your computer are not affected. |
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| • Check the system requirements to play a video. |
The playback screen is paused or |
| • Shut down all other applications currently running on the computer. |
| • If you play a video on your camcorder when it is connected to a computer, the video may not play | |
distorted. |
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| smoothly on the computer, depending on the transfer speed. Please copy the file to your PC, and | |
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| then play it back. |
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