Troubleshooting
SYMPTOMS AND SOLUTIONS
If these instructions do not solve your problem, contact your nearest Samsung authorized service centre.
Power
Symptom |
| Explanation/Solution |
| • The battery may not be installed in your camcorder. Insert the battery into the camcorder. | |
| ||
The camcorder does not turn on. | • | The inserted battery may be discharged. |
| Charge the battery or replace it with a charged one. | |
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| • If you use the AC power adaptor, make sure it is properly connected to a wall outlet. | |
| • Is “Auto Power Off” set to “5 Min”? If no button is pressed for about 5 minutes, the camcorder | |
The power turns off automatically. |
| is automatically turned off (“Auto Power Off”). To disable this option, change the setting of “Auto |
| Power Off” to “Off.” page 82 | |
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| |
| • The battery is almost exhausted. Charge the battery or replace it with a charged one. | |
Power cannot be turned off. | • Remove the battery or unplug the AC power adaptor, and connect the power supply to the | |
| camcorder again before turning it on. | |
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| • The temperature is too low. | |
The battery discharges quickly. | • | The battery is not fully charged. Charge the battery again. |
| • The battery has reached the end of its lifespan and cannot be recharged. Use another battery. |
106
Display
Symptom |
|
| Explanation/Solution |
The TV screen or LCD display has |
| • | This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice versa. |
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distorted images or has stripes at the |
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top/bottom or on the left/right. |
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| For more details, see the display specification. page 90 |
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Unknown image appears on the LCD |
| • | The camcorder is in Demo mode. If you do not want to see Demo images, change “Demo” to “Off.” |
screen. |
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| page 87 |
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Unknown indicator appears on the |
| • | A warning indicator or message appears on the screen. pages 101~105 |
screen. |
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An afterimage remains on the LCD |
| • | This occurs if you disconnect the AC power adaptor or remove the battery before turning the |
screen. |
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| power off. |
The image on the LCD screen looks |
| • | Ambient light is too bright. |
dark. |
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