Samsung UE19F4000AWXZG Remote control does not work below, There is no picture/video, Others

Page 11

Issues

Solutions and Explanations

 

 

No Picture, No Video

 

 

 

 

• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

The TV will not turn on.

• Make sure the wall outlet is working.

• Try pressing the POWER button on the TV to make sure the problem is not the remote. If the TV turns on, refer to “The

 

 

remote control does not work” below.

 

 

 

• Ensure the Sleep Timer is set to Off in the Time menu.

The TV turns off automatically.

• If your PC is connected to the TV, check your PC power settings.

• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

 

• When watching TV from an aerial or cable connection, the TV will turn off after 10 ~ 15 minutes if there is no signal.

 

 

 

• Check cable connections (remove and reconnect all cables connected to the TV and external devices).

 

• Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video outputs to match the connections to the TV

There is no picture/video.

input. For example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV.

• Make sure your connected devices are powered on.

 

 

• Be sure to select the TV’s correct source by pressing the SOURCE button on the remote control.

 

• Reboot the connected device by reconnecting the device’s power cable.

 

 

Aerial (Air/Cable) Connection

 

 

 

 

• Make sure the Aerial cable is connected securely.

The TV is not receiving all channels.

• Please try Setup (Initial setup) to add available channels to the channel list. Go to MENU - System - Setup (Initial

setup) and wait for all available channels to be stored.

 

 

• Verify the Aerial is positioned correctly.

 

 

The picture is distorted: macro block

• Compression of video contents may cause picture distortion, especially on fast moving pictures such as sports and

action movies.

error small block, dots, pixelization

• A low signal can cause picture distortion. This is not a TV issue.

 

 

 

Others

 

 

 

The picture will not display in full

• HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents.

• Black bars on the top and bottom will appear during movies that have aspect ratios different from your TV.

screen.

• Adjust the picture size options on your external device or TV to full screen.

 

 

 

 

• Replace the remote control batteries with the poles (+/–) in the right direction.

The remote control does not work.

• Clean the sensor’s transmission window on the remote.

 

• Try pointing the remote directly at the TV from 5~6 feet away.

 

 

The cable/set top box remote control

• Programme the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for

doesn’t turn the TV on or off, or

the SAMSUNG TV code.

adjust the volume.

 

 

 

A “Mode Not Supported” message

• Check the supported resolution of the TV, and adjust the external device’s output resolution accordingly.

appears.

 

 

 

There is a plastic smell from the TV.

• This smell is normal and will dissipate over time.

 

 

The TV Signal Information is

 

unavailable in the Self Diagnosis

• This function is only available with digital channels from an Aerial / RF / Coax connection.

Test menu.

 

 

 

TV is tilted to the right or left side.

• Remove the stand base from the TV and reassemble it.

 

 

There are difficulties assembling the

• Make sure the TV is placed on a flat surface. If you can not remove the screws from the TV, please use a magnetized

stand base.

screw driver.

 

 

The Broadcasting menu is grey out

• The Broadcasting menu is only available when the TV source is selected.

(unavailable).

 

 

 

English

English - 11

[UF40005000S-ZGZT]BN68-04904B-02L04.indb 11

2013-11-20 ￿￿ 4:45:34

Image 11
Contents 07001 33 11 , share cost tariff Samsung 7267864, € 0.07/min02-201-24-18 051 331English Still image warning Securing the Installation SpaceFor more information on how to use e-Manual P Using the TV’s Controller Panel Key List of FeaturesAccessories Installing batteries Battery size AAA Viewing the Remote ControlConnections TV / Ext. / HDMI1 / HDMI2/DVI / AV / Component Initial SetupIf You Want to Reset This Feature Changing the Input SourceScreen Display How to search for a topic on the indexYou can also access it through the menu OO MENUm→ Support → e-Manual → EnterePart Teletext FeatureTeletext pages are organized according to six categories Troubleshooting Setup and wait for all available channels to be stored Remote control does not work belowEnsure the Sleep Timer is set to Off in the Time menu Make sure your connected devices are powered onCheck the cable connections and reconnect them Support Use ModeCheck and change the signal/source IssuesWall mount kit is not supplied but sold separately Installing the Wall MountWall Mount Kit Specifications Vesa To avoid the TV from fallingFor LED 4 series Storage and MaintenanceAnti-theft Kensington Lock OptionalSpecifications Supported Music Formats Supported Video FormatsSupported Subtitle Formats Supported Photo FormatsLicence Full available resolutionAchtung! Wichtige Sicherheitshinweise Weitere Informationen zur Verwendung des e-Manuals S Warnung bei StandbildernAbsichern des Aufstellbereichs Lesen des ganzen Handbuch auf dem Bildschirm. S Liste der FunktionenZubehör Standby-ModusEinlegen von Batterien Batteriegröße AAA FernbedienungAnschlüsse So setzen Sie diese Funktion zurück StartkonfigurationÄndern der Eingangsquelle So suchen Sie auf der Indexseite nach einem Thema OO MENUm→ Unterstützung → e-Manual → EntereBildschirmanzeige Verwenden VideotextfunktionDie Videotextseiten sind in sechs Kategorien unterteilt Liste speichernFehlerbehebung Source auf der Fernbedienung Probleme Lösungen und Erklärungen Kein Bild, kein VideoAutomatisch aus Fernsehgerät und den externen GerätenModusauswahl Signal oder „Kein Signal oder Interface eingesetzt wurdeGewissen Wiedergabeproblemen kommen Des Fernsehers verlorenSo verhindern Sie, dass das Fernsehgerät umkippt Anbringen der WandhalterungBefestigen des Fernsehgeräts an der Wand Spezifikation Vesa der WandhalterungOpzionale Warnhinweise zur SteckerabdeckungLagerung und Wartung Für LED-Fernsehgeräte der SerieTechnische Daten Unterstützte Formate für Musik Unterstützte VideoformateUnterstützte Formate für Untertitel Unterstützte FotoformateHöchste verfügbare Auflösung LizenzAvertissement ! Consignes de sécurité importantes De longues périodes Sécurisation de l’espace d’installationEn reconfigurant les réglages Avertissement d’image fixeUtilisation du contrôleur du téléviseur touche de panneau AccessoiresMode Veille Liste des fonctionsInstallation des piles type de pile AAA Présentation de la télécommandeConnexions TV / Ext. / HDMI1 / HDMI2/DVI / AV / Composant Configuration initialeChangement de la source dentrée Si vous souhaitez réinitialiser cette fonctionVidéo, programme télévisé, etc actuellement affiché AffichageOO MENUm→ Assistance → e-Manual → Entere Recherche d’une rubrique dans la page d’index2page suivante affi che la page suivante du télétexte Fonction TélétexteLes pages de télétexte sont organisées en six catégories Dans une liste à laide du bouton 8mémoriserRésolution des problèmes Le téléviseur séteint De régler le volume Le message Mode non pris enLe téléviseur ne sallume pas Prise murale est opérationnelleBord du cadre du téléviseur Ou Signal faible ou inexistantVérifiez et modifiez le signal/la source Ou vidéoLe kit de fixation murale est vendu séparément Installation du support muralCaractéristiques du kit de fixation murale Vesa Pour éviter toute chute du téléviseurPour les téléviseurs LED de la série Verrou antivol KensingtonAvertissements de la jaquette de Couverture Stockage et entretienHumidité en fonctionnement Conditions ambiantes Température en serviceRésolution de l’affichage Dimensions L x H x P CorpsFormats musicaux pris en charge Formats vidéo pris en chargeFormats de sous-titres pris en charge Formats de photo pris en chargeLicense Résolution complète disponibleAttenzione! Istruzioni importanti per la sicurezza Ulteriori informazioni sulluso del Manuale elettronico P Messa in sicurezza della posizione di installazioneRiconfigurando le impostazioni dellapparecchio Avvertenza per la visualizzazione di immagini fisseModalità Standby AccessoriElenco delle funzioni disponibili Uso del Controller TV tasto pannelloInserimento delle batterie tipo AAA Vista del telecomandoCollegamenti TV / Est. / HDMI1 / HDMI2/DVI / AV / Componente Impostazione inizialeModifica della sorgente di ingresso Per reimpostare questa funzioneRicerca di un argomento sulla pagina dellIndice OO MENUm→ Supporto → e-Manual → EntereVisualizzazione a schermo Passaggio dal manuale elettronico ai menu corrispondentiParte Funzione TeletextLe pagine Teletext sono organizzate in base a sei categorie Tasto 8memorizzaRicerca e risoluzione guasti Minuti di mancanza di segnale Il volume Viene visualizzato il messaggioIl televisore si spegne Automaticamente AccesoSegnale criptato o Segnale VideoConsiglia di utilizzare cavi con connettori da La TV Il menu PIP non è disponibilePer evitare una eventuale caduta del televisore Installazione del supporto a pareteFissaggio del televisore alla parete Specifiche del kit di supporto a parete VesaPer LED Serie Blocco antifurto KensingtonConservazione e manutenzione Prestare attenzione al coperchio/jackSpecifiche Formati audio supportati Formati video supportatiFormati sottotitoli supportati Formati fotografici SupportatiRisoluzione migliore LicenzaPotrebbe differire in base al modello Schema bloccoThis page is intentionally Left blank
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UE19F4000AWXXN, UE28F4000AWXZG, UE28F4000AWXXH, UE19F4000AWXBT, UE19F4000AWXZG specifications

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