Samsung UE65JU6550UXZG, UE65JU6560UXZG, UE40JU6550UXZG manual Troubleshooting and Maintenance

Page 8

Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of these troubleshooting tips apply, please visit “www.samsung.com” and click on Support, or contact the call centre listed on the back cover of this manual.

-- This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.

-- To keep your TV in optimum condition, upgrade to the latest software. Use the Update now or Auto update functions

on the TV's menu (MENU > Support > Software Update > Update now or MENU > Support > Software Update > Auto Update).

Issues

Solutions and explanations

 

 

The TV is not powered on.

Make sure that the power cord is connected and that the remote has live batteries and

 

is functioning properly. If the power cord is properly connected and the remote control is

 

operating normally, there might arise a problem with the antenna cable connection, or the

 

cable/set-top box might not be turned on. Check the antenna connection or turn on the cable/

 

set-top box.

 

 

The TV won’t turn on.

Make sure that the AC power cord is securely plugged in to the TV and the wall outlet.

 

Make sure that the wall outlet is working.

 

Try pressing the Pbutton on the TV to make sure that the problem is not with the remote. If

 

the TV turns on, refer to “The remote control does not work” below.

 

 

There is no picture/video.

Check the cable connections. Remove and reconnect all cables connected to the TV and

 

external devices.

 

Set the video outputs of your external devices (Cable/set-top box, DVD, Blu-ray etc) to match

 

the TV's input connections. For example, if an external device’s output is HDMI, connect it to

 

an HDMI input on the TV.

 

Make sure that your connected devices are powered on.

 

Be sure to select the correct input source.

 

Reboot the connected device by unplugging it and reconnecting the device's power cable.

 

 

The remote control does

Replace the remote control batteries. Make sure that the batteries are installed with their poles

not work.

(+/–) in the correct direction.

 

Clean the sensor’s transmission window on the remote.

 

Try pointing the remote directly at the TV from 1.5~1.8 m away.

 

 

The Cable or set-top box

Programme the cable or set-top box remote control to operate the TV. Refer to the Cable or

remote control doesn’t

set-top box user manual for the SAMSUNG TV code.

turn on/off the TV or

 

adjust the volume.

 

 

 

English - 8

Image 8
Contents Page Risk of Electric Shock do not Open EnglishUsing the TV Controller Whats in the Box?Standard Remote Control Installing batteries into the remote controlAdjusts the volume Stops playing contentSamsung Smart Control Installing batteries into the Samsung Smart ControlAlkaline batteries are recommended for longer battery life Connecting to a Network Pairing the TV to the Samsung Smart ControlNetwork Connection Wireless Network Connection WiredInitial setup Accessing the associated menu screen from an e-Manual topicAccessing the associated e-Manual topic from a menu screen E-ManualTroubleshooting and Maintenance TroubleshootingCaring for the TV Eco Sensor and screen brightnessStill image warning TV Installation Vesa wall mount kit notes and specificationsInstalling the wall mount kit Mounting the TV on a wallMay differ depending on the wall mount specifications Installation with a standInstallation with a wall mount Do not mount the TV at more than a 15 degree tiltPreventing the TV from falling Safety Precaution Securing the TV to the wallAttaching the TV to the Stand Specifications and Other Information SpecificationsDecreasing power consumption Licences Recommendation EU OnlyAchtung! Wichtige Sicherheitshinweise DeutschLieferumfang Verwenden des TV-ControllersCI-Kartenadapter Quelle ausDie Standardfernbedienung Einsetzen der Batterien in die FernbedienungDie Samsung Smart Control Einsetzen der Batterien in die Samsung Smart ControlAnschließen der TV-Kamera Verbinden mit einem NetzwerkKoppeln des Fernsehgeräts mit der Smart Touch Control Netzwerkverbindung DrahtlosDas e-Manual AnfangseinstellungVerwenden der Schaltflächen auf der Startseite des e-Manual Aktualisieren des e-Manuals auf die neuste VersionFehlerbehebung und Wartung FehlerbehebungPflegen des Fernsehgeräts Öko-Sensor und BildschirmhelligkeitWarnung bei Standbildern Installation des Fernsehgeräts Montieren des Geräts an der WandHinweise und Spezifikationen zur VESA-Wandhalterung Anbringen der WandhalterungInstallation mit Standfuß Installation mit WandhalterungVerwenden des Kippschutzes Befestigen des Fernsehgeräts am StandfußSicherheitshinweis Befestigen des Geräts an der Wand Technische Daten und weitere Informationen Technische DatenVerringern des Stromverbrauchs Lizenzen Empfehlung Nur EUAvertissement ! Consignes de sécurité importantes FrançaisUne source Contenu de la boîteUtilisation du contrôleur du téléviseur Télécommande standard Mise en place des piles dans la télécommandePermet de régler le volume Permet de changer de chaîneExécuter facilement les fonctionnalités Permet de régler le volume Permet de changer de chaîneMise en place des piles dans le Samsung Smart Control Connexion de la caméra TV Connexion à un réseauPairage du téléviseur et du Samsung Smart Control Connexion réseau Sans filConfiguration initiale ManualUtilisation des boutons de lécran principal de le-Manual Accès à lécran de menu associé depuis une page de le-ManualRésolution des problèmes et entretien Résolution des problèmesEntretien du téléviseur Capteur Eco et luminosité de lécranAvertissement relatif aux images fixes Installation du téléviseur Installation du kit de montage muralFixation du téléviseur à un mur Kit de montage mural Vesa Remarques et spécificationsInstallation sur un support mural Conseils pour éviter toute chute du téléviseur Fixation du téléviseur sur le soclePrécautions de sécurité fixation du téléviseur au mur Spécifications et informations supplémentaires SpécificationsRéduction de la consommation dénergie Recommandation UE uniquement Attenzione! Istruzioni importanti di sicurezza ItalianoContenuto della confezione Uso del Controller TVAdattatore scheda CI Apre il menu Spegne il televisore Controller TVInstallazione delle batterie nel telecomando Regola il volumeTelecomando standard Sposta il focus e cambia i valori nel Menu TVRegola il volume Cambia il canale Connessione di rete Wireless Connessione della videocamera TVConnessione alla rete Connessione di rete CablataAggiornamento delle-Manual allultima versione disponibile Accesso allargomento delle-Manual da una schermata di menuImpostazione iniziale Risoluzione dei problemi e manutenzione Risoluzione dei problemiManutenzione del televisore Sensore Eco e luminosità dello schermoAvvertenza per la visualizzazione di immagini fisse Montaggio del televisore a parete Installazione TVInstallazione del kit di montaggio a parete Garantire unadeguata ventilazione al televisore Installazione con piedistalloDisposizione dei cavi utilizzando la guida Montaggio del televisore sul piedistallo Prevenire la caduta del televisoreSpecifiche e altre informazioni SpecificheRiduzione del consumo energetico Licenze Raccomandazioni Solo UEThis page is intentionally Left blank This page is intentionally Left blank BN68-07200B-00 Contact Samsung World Wide
Related manuals
Manual 194 pages 27.88 Kb Manual 68 pages 48.07 Kb Manual 1 pages 59.42 Kb Manual 1 pages 59.47 Kb Manual 1 pages 59.81 Kb Manual 1 pages 60.73 Kb Manual 194 pages 55.17 Kb Manual 194 pages 17.98 Kb Manual 194 pages 60.72 Kb Manual 194 pages 46.79 Kb Manual 194 pages 42.42 Kb Manual 194 pages 36.25 Kb Manual 194 pages 24.75 Kb Manual 194 pages 21.65 Kb Manual 194 pages 5.7 Kb

UE55JU6570UXZF, UE48JU6560UXZG, UE65JU6570UXZF, UE65JU6550UXZG, UE55JU6580UXZG specifications

Samsung's JU series of televisions combines cutting-edge technology with sleek designs, catering to a variety of viewers' preferences. The models in this lineup, including the UE55JU6495UXZG, UE48JU6580UXZG, UE75JU6472UXXH, UE40JU6412UXXH, and UE40JU6652UXXH, offer distinctive features that enhance the viewing experience.

The UE55JU6495UXZG is a 55-inch television that offers stunning 4K Ultra HD resolution. With its Smart TV capabilities, users can access a variety of streaming services and applications, transforming their living room into a multimedia hub. The 4K Upscaling feature ensures that non-4K content looks fantastic too, converting lower resolution images to near 4K quality.

Similarly, the UE48JU6580UXZG, a 48-inch model, provides exceptional picture quality with the same 4K Ultra HD resolution. Its slim design fits seamlessly into any space, while the precise color and vibrant imagery are supported by Samsung’s advanced panel technologies. The model benefits from MultiLink Screen, allowing users to enjoy content from different sources simultaneously.

For larger spaces, the UE75JU6472UXXH is an impressive 75-inch television that delivers cinematic experiences right at home. This model employs Active Crystal Color technology, producing a wider range of colors for more lifelike images. The Smart Hub feature serves as an intuitive interface to access apps, games, and content without hassle.

The UE40JU6412UXXH and UE40JU6652UXXH cater to those looking for more compact options without compromising on quality. The 40-inch UE40JU6412UXXH offers the same popular features as its larger counterparts, including 4K resolution and Smart TV functionality. The UE40JU6652UXXH enhances this experience further with additional features like advanced audio options and an upgraded interface for better accessibility.

All these models come equipped with HDMI and USB ports, ensuring compatibility with a range of devices. The sleek design and slim bezels add a modern touch, making these televisions not just a source of entertainment but also a stylish addition to any room. Whether you seek a large screen for immersive viewing or a smaller model for cozy settings, the Samsung JU series delivers on performance, usability, and aesthetics.